Alton Towers Resort - The Crooked Spoon

Justin L. • 1 review

March 15, 2025

2/10

Not much selection of meals so ordered from elsewhere and to collected to eat in the lodge instead.

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Wayne F. • 1 review

March 9, 2025

3.5/10

Overpriced mediocre food that took close to an hour to come out, (I asked what the waiting time on food was and was told around 20 minutes) It was close to 9pm (we were seated at 7:50pm) hen the food finally came out, we were so glad as my kids were so hungry. However it soon turned to shock. £9+ for a small bowl of plain pasta tubes as no sauce bought out, again £9+ for 3 chicken nuggets. Chicken wings were tough and chewy, it was more like school dinner food than the nice meals we were expecting given the price on the menu. The only good thing bought out was the desserts which were pretty decent. No'one about to complain to and was so late in the evening after waiting around for an hour for the food we just gave up and went to our accommodation. We would have ordered takeaway pizzas from the splash landings hotel if we had known how bad it was going to be. You live and learn I suppose.

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Toni H. • 1 review

March 9, 2025

10/10

We had a lovejy breakfast to start our day off, arrived before 9am, lots of choice of for breakfast. As it got busy staff tried their best to support people with filling up with items that had ran out, plus clearing tables. A staff member went out of her to find me when the vegetarians sausages weren’t ready as she thought. She apologised and then found me with fresh veggie sausages. Staff worked very hard to make sure all customers were satisfied, it was hard to please everyone one. Overall a lovely breakfast, very full and happy children.

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Lauren C. • 1 review

February 19, 2025

10/10

We had a wonderful time. Food was delicious.

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Dan B. • 2 reviews

February 19, 2025

10/10

Quick. Delicious and amazingly themed!

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Louise K. • 1 review

February 19, 2025

8/10

Lovely food and quick service. Children enjoyed their meals and grown ups too!

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Heather M. • 1 review

February 21, 2025

8/10

Staff very friendly. Everything was well stocked up. We got sat the furthest away from the food and it was quite hard to get past all the tables to go back and forth all the time, especially with 2 children. A shame they didnt have a proper coffee machine and no nutella for pancakes! Some granola would have been nice as well to go with the yoghurt and fruit. Would have been 10/10 for these little things.

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Jade N. • 1 review

February 22, 2025

3.5/10

Food was bland and not hot

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Stacey S. • 1 review

February 22, 2025

10/10

Came for breakfast before we went to the theme park. Prompt service, good food, great atmosphere

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Helen R. • 1 review

February 20, 2025

6/10

Arrived for dinner and there was barely anyone in there. No colouring given to us when we had 2 children, we had to go and ask for some when we saw another family had some. We were given one menu to look at. No drinks menu given either so ordered using the QR code. Food came and was presented nicely and tasted nice if a little cold. Drinks still hadn't arrived so I had to go up to the bar and wait for 5 minutes all whilst my dinner was getting colder. They had to take my drinks order again meanwhile my husband was asked if they were ready for our desserts even though we were clearly still eating our mains. Third time I had to go to the bar and get our drinks which were sitting on a tray so I just took them myself. Desserts came but they didn't clear our mains. No one checked at any point to see how our order was etc. even though they had loads of staff on and lots of them just standing waiting around. Basic customer service not there which is not good enough.

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adam s. • 1 review

February 15, 2025

4/10

Food was the same as any pub grub local nothing special, it was overpriced for what you got. Placing a order was hard work when wanting to upgrade chips or making subs. The biggest gripe is the table space they gave us a 4 and a 5 for 9 people and we had to rearrange the table to actually get in and when it came to the children going toilet even the 8 year old ls could get through the gaps. Overall it's a uncomfortable dining experience to many tables crammed in.

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Michsel K. • 1 review

December 29, 2024

10/10

Food was really good!

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Alexandra W. • 1 review

December 1, 2024

10/10

The staff were all wonderful and helpful, the food was amazing, it really made our santa sleepover magical

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Kerry S. • 1 review

November 30, 2024

8/10

I left a request when i booked online (near a window with a high chair but was sat on a small table in the middle lane of the restaurant right near the door on a cold day. Why ask for requests if they are to be ignored? However, waiting staff were very pleasant and friendly.

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Gemma R. • 1 review

November 1, 2024

4/10

Coffee machine wasn’t hot n a cold coffee after a busy day at the park is not acceptable. We booked at 10.15 which was maybe our mistake as the food wasn’t appealing eggs not cooked properly and nothing hot :(

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Melanie F. • 1 review

October 31, 2024

5/10

There are so many tables packed in so tight that we actually couldn't get out. I'm pretty sure it must break some fire code and it felt awful. Previous years it hasn't been this packed in. Also no lattes at all just bog standard coffee. Surely for the price we are charged per stay you could afford a actual coffee machine.

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Jennifer Leese l. • 1 review

October 20, 2024

6.5/10

The staff were amazing and helpfull and overworked. Obviously understaffed the weekend i was there, however they went out of their way to help.

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Alex J. • 1 review

October 25, 2024

9.5/10

It's a good quality breakfast, nice setup with plenty of choice. It would be nice to have a couple of fresh coffee machines there instead of the containers but it is a comforting classic British style breakfast and very enjoyable. It's included with the hotel stay so get your reservation in place before you arrive.

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Leon R. • 1 review

October 26, 2024

8/10

Seated straight away, food was hot with good options

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Louise H. • 1 review

October 13, 2024

10/10

We popped into the crooked spook for a drink and a couple of sides of chips in the evening after being in the theme park all day, and had breakfast booked for the following morning. The food was delicious and the staff super friendly! Their was a great selection of items on the breakfast buffet

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