Alexander H. • 1 review
February 14, 2025
3/101hr to serve summer rolls! And then 1hr 30 for simple fried noodles. The summer rolls were ok but the fried noodles were tasteless. They also got our order wrong. We decided to leave instead of eat our main course. The staff were very apologetic at the end and only charged us for drinks.
AN-LAC Restaurant - Japanese, Vietnamese cuisine & Sushi Bar • Owner
Thank you for sharing your feedback with us. We are very sorry that your visit to us did not meet your expectations. We regret the long wait as well as the problems with the quality of the fried noodles and the misunderstood order. This is not our usual standard and we take your criticism very seriously. We are pleased to hear that the staff apologized in the end and only the drinks were charged. Nevertheless, we would like to apologize to you again and assure you that we will learn from this situation to avoid such incidents in the future. If you would like to give us another chance, we would be happy to welcome you back. With that in mind, we wish you a nice weekend.
Ksenia Z. • 8 reviews
January 26, 2025
9.5/10It was very good, we enjoyed, thank you
AN-LAC Restaurant - Japanese, Vietnamese cuisine & Sushi Bar • Owner
thank you for the nice review. We are very pleased that you enjoyed your meal and are satisfied with our service. We hope to see you again soon, and welcom to munich :-)
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