Reviews - Anglers Arms Hotel

Marianne P. • 1 review

September 25, 2023

7.5/10

Food was very nice. Service was also good and courteous, helpful. Only thing that bothered me was the noise. Some upholstering or even egg cartons on the wall or ceiling would help absorb noise a bit.

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Bob C. • 4 reviews

August 23, 2023

8.5/10

Have visited many times and will do so again. Modern, neat decor. Food is always very good and nicely presented. Excellent value for money.

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Anglers Arms Hotel • Owner

Hi Bob, We are so pleased to hear that you enjoy our food and look forward to your next visit. We try to aim for good value for your dollar and are happy to hear that it is to your satisfaction. kindest regards Kirstin

Jim G. • 12 reviews

August 13, 2023

5.5/10

We have often dined there and enjoyed it. However, last night the food was under-cooked - we ordered medium steaks and got medium-rare.

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Anglers Arms Hotel • Owner

Hi Jim, We are so sorry to hear of this. I hope you let the staff know to fix this mistake. I will pass this onto our kitchen team and deeply apologise for this. we hope to see you again.

Bob C. • 4 reviews

August 10, 2023

9.5/10

Great little spot. Have attended on a number of occasions. Very good menu. Tried the ribs tonight . . . excellent!

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Anglers Arms Hotel • Owner

Hi Bob, thanks for taking the time to leave a review! We are so glad that you like our menu and that the ribs were to your satisfaction, secretly they are a fav here too. kindest regards Kirstin

Anne M. • 1 review

May 3, 2023

8.5/10

I made a booking which was honoured and we were welcomed. a

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Anglers Arms Hotel • Owner

Hi Anne, Thanks for the great review, we are pleased that you enjoyed your time here with us. Cheers, Matt

Juanita N. • 2 reviews

April 8, 2023

10/10

Super accommodating with an increase in original numbers, thank you and your team for a great night for a quick catch-up with a number of families.

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Anglers Arms Hotel • Owner

Hi Juanita, Thanks for taking the time to write us an amazing review, we are pleased to hear you enjoyed your time here with us. Cheers, Matt

Joanne B. • 1 review

March 19, 2023

10/10

Fantastic meal. Waitress was very friendly. Great fast service. Nice place for a meal. We will try and get back there for another one

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Anglers Arms Hotel • Owner

Hi Joanne, Thanks for taking time out to write an amazing review, we are pleased that you enjoyed your time here with us and hope to see you again soon. Regards, Matt

Ziad K. • 2 reviews

February 25, 2023

10/10

Absolutely love coming here with the family. Friendly staff, amazing food, great portion sizes. One of my favourite places for a nice steak cooked medium rare..

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Anglers Arms Hotel • Owner

Hi Ziad, Thanks so much for the wonderful review, we are pleased that you enjoy your time here with us and hope to see you back again soon. Regards, Matt

Trish C. • 1 review

February 14, 2023

9.5/10

A little hidden gem. Well priced. Not the quietest place - it’s a pub with pokies, bets and small restaurant. However the service was pleasant & friendly, the food was excellent value. Parking on site, bus & tram short walk away. We will be back - it was the first place I used my seniors card!! Great for nice, basic meal in albeit noisy but pleasant surrounds.

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Anglers Arms Hotel • Owner

Hi Trish, Thank you for the wonderful review, we are pleased to hear that you enjoy your time here with us and hope to see you back again real soon. Regards, Matt

Bob C. • 4 reviews

February 3, 2023

8/10

We always enjoy the meals. We both had the salmon this time but would have preferred the skin to be crispy. Can we specify that next time? We will be back.

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Anglers Arms Hotel • Owner

Hi Bob, Thanks for the review and feedback, you can definitely request this. See one of our friendly next time you're in if you would like to request anything. Regards, Matt

Derek C. • 1 review

January 26, 2023

10/10

Pleasant atmosphere with friendly staff and prompt service. Meal came out hot, well presented and a good portion size. Very tasty ????.

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Anglers Arms Hotel • Owner

Hi Derek, Thanks for the wonderful review, we are pleased you enjoyed your time here with us and hope to see you back again soon, Regards, Matt

Paul C. • 5 reviews

January 25, 2023

7/10

Slap happy App… The food was good, the service was acceptable, their App they try to get you to use I find ordinary due to the poor internet coverage and they charge you for using it, not much but that’s besides the point. Overall it’s a good pub with good pub meals, my advice to them would be stop trying to be something your not and get rid of the App and lets all just enjoy ordering our food and drinks in the pub way❗️

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Anglers Arms Hotel • Owner

Hi Paul, Thanks for the feedback, we have taking your comments on board. In regards to the app, you can please yourself if you use it or not. Regards, Matt

Pam H. • 3 reviews

December 16, 2022

10/10

4 of us came for a catch up before Christmas. We all ate different meals and enjoyed what we chose The food here is always tasty and good value. Its our favourite place for us friends to catch up. 2 come from Helensvale. So easily reached by tram if you like a nice drink too. Plenty of car parking for those who drive too.

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Anglers Arms Hotel • Owner

Hi Pam, Thanks for the wonderful review, we are pleased to hear that you enjoyed your time here with us and hope to see you back again soon. Regards, Matt

Maureen S. • 1 review

December 15, 2022

10/10

Excellent customer service and food presentation is awesome. Staff are friendly and accommodating. Clients thoroughly enjoyed the food.

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Jurgen J. • 6 reviews

December 14, 2022

6.5/10

All over good food for the price, had the senior rump steak with prawns, more like 3 little scrimps on the steak ????. The steak was tasty and the calamari entree was good as well, Wife’s senior rump steak was good as well.

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Rhonda S. • 11 reviews

September 11, 2022

10/10

As always the food is of good quality. I always have the eye Fillet steak and it just melts in your mouth. The service as always was excellent.

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Anglers Arms Hotel • Owner

Hi Rhonda, Thanks for the wonderful review. We are pleased to hear that you enjoy visiting us and enjoy your meals. We hope to see you back with us again real soon. Regards, Matt

Sylvia H. • 1 review

September 6, 2022

9.5/10

Excellent and very accommodating staff. Chef did very well with one of us being a very fussy eater. Food was great with a variety of choices and the wait period was short.

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Anglers Arms Hotel • Owner

Hi Sylvia, Thanks for the wonderful review, We are pleased that you were accommodated and left happy. We Hope to see you back again soon. Regards Matt

Lyle L. • 1 review

August 24, 2022

10/10

This restaurant is always great value for money, particularly if you are a Senior. The value is exemplary coupled with great and friendly service.

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Anglers Arms Hotel • Owner

Thanks Lyle for you wonderful review. We are pleased to hear that you enjoy your time here with us. We hope to see you back again soon. Regards, Matt

Phoenix S. • 4 reviews

July 15, 2022

10/10

Steak was awesome????

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Anglers Arms Hotel • Owner

Hi Phoenix, Thanks for the wonderful review, we are pleased that you enjoyed your steak. Hope to see you back with us soon. Cheers, Matt

Emilee S. • 2 reviews

June 25, 2022

10/10

The staff were absolute excellent. The food was great and the speed of the meal was fast. We had one guy that helped us as we had to use the app to order ( he was a awesome friendly and very helpful) as they don't take cash at the register if you have a staff discount which is very annoying. All the staff are excellent and made you feel that thing was a hassle. Thank you for a great night. Maybe management may want to rethink about NOT taking cash with staff discount card

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Anglers Arms Hotel • Owner

Hi Emilee, thank you for the great review, Glad the food experience was to you your liking.

Lauren P. • 1 review

June 25, 2022

9.5/10

Our service was amazing. The bar staff were friendly and helpful. The servers were polite and brought our food really quickly. Food was great and easy to order through the app. We were on holiday from Townsville and would recommend to tourists and locals alike.

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Anglers Arms Hotel • Owner

Hi Lauren, thanks for the great review. Hope to see you again soon.

Bronwyn K. • 3 reviews

April 27, 2022

10/10

I really enjoy dining in this hotel in Southport. They provide a really comprehensive menu at reasonable prices. The Seniors menu has a good variety at very affordable prices. The staff and service are excellent, and I eat there quite frequently.

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Anglers Arms Hotel • Owner

Hi Bronwyn, thank you for the great feedback. See you on your next visit to Anglers.

Ziad K. • 2 reviews

April 25, 2022

10/10

Absolute gem of a place! Love this place for the steaks they make! Great portions and the sides are to die for. The team at anglers always make the experience special for the twins as well! Thank you!

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Anglers Arms Hotel • Owner

Hi Ziad, glad you enjoyed the food experience at Anglers. Look forward to serving you again upon your next visit.

Renee K. • 1 review

February 25, 2022

10/10

Food was great, steak cooked to medium rare perfection. Other meals were tasty too! Staff were super friendly and could not fault the service on the night.

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Anglers Arms Hotel • Owner

Hi Renee, Thank you for the great review. Look forward to serving you again.

KERYN T. • 7 reviews

February 14, 2022

10/10

Would like to thank the staff again for wonderful service.David,Jamie & Ashleigh were a pleasure with genuine good customer service. Food was great on this day and very pleasant atmosphere especially for my 85 year old Mum.Definitely somewhere we will return to time & time again because of this.

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Anglers Arms Hotel • Owner

Hi Keryn, glad you enjoyed your time at Anglers. Thank you for the great review. we look forward to seeing you next time you visit.

Warren w. • 1 review

January 27, 2022

9.5/10

great food .good prices .we will be back

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Anglers Arms Hotel • Owner

Hi Warren thanks for the great review , look forward to seeing you again at Anglers.

KERYN T. • 7 reviews

January 16, 2022

7/10

Seniors rump was quite tough but chips,salad & sauce were nice. Staff very friendly

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Anglers Arms Hotel • Owner

Hi Keryn, thank you for the review. Next time please let us know if something is wrong so we can sort it out for you. See you on your next visit.

Glenn M. • 1 review

January 11, 2022

5/10

This week was my wifes 40th birthday week and we wanted a nice Pub meal away from all the resorts. The menu looked good, so we decided to eat at the Angler's Arms. In the end my Ribs were good and the kids fish and chips, they both looked exactly like the photos on the menu, but my wife's lamb was not at all like the image on the menu it came out completely different and she said that it was not nice to eat as well. We showed the image to the staff and nothing happened. I was really disappointed because i had made the choice to eat there and my wife was let down. If it were a normal week i wouldnt have cared so much. I hope others have a better time

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Anglers Arms Hotel • Owner

Hi Glenn. Our apologies that you did not like the lamb shanks. The image on the App is different to what we serve and we are addressing that now. Please make yourself known on your next visit so we can make amends.

KERYN T. • 7 reviews

December 20, 2021

10/10

Brought my 85 year old Mum in to celebrate her getting her vaccine certificate in the mail. Were greeted by friendly staff.Have been served by Maria before and she is fantastic with patrons new & old.James and Layla were also so welcome it was a pleasure to be there.Food on the day was wonderful so because of that and the service we will be returning for my birthday in January.Highly recommend but suggest to book as it gets busy very quickly.

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Anglers Arms Hotel • Owner

Hi Keryn, glad you enjoyed the experience at Anglers. Looking forward to serving you again.

Samantha D. • 36 reviews

December 9, 2021

4.5/10

Could not taste any Chipotle in the rib sauce just tasted like straight bbq sauce. I was at the bar to order drinks yet the man that arrived behind me was served first as the bar tender knew his order and was running a tab. Had to recite twice what sides were wanted on the 2 rib dish and then 5 kins later was asked again at the table, points for checking but should of been made right at the counter. Fish and chips meal was OK for size and price as well as the lamb shank meal.. was leaving the restaurant a different staff member let us pass but no acknowledgement to us of enjoy your evening or c u again next time...

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Anglers Arms Hotel • Owner

Thank you for the review, sorry your experience was not up to scratch. Please make yourself known next time you are in as we would like to make amends. This is not the standard we try to achieve.

Tim C. • 1 review

October 16, 2021

9.5/10

Went for lunch today. Service was amazing. Staff were so helpful and made us feel welcome. Food and drinks came to the table very quickly and the food was amazing and at great prices. Will make it our local!! Thanks guys!! Brilliant!!

See 2 photos

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Anglers Arms Hotel • Owner

Hi Tim , thank you for the great review. Look forward to seeing you next time at Anglers.

Margaret C. • 1 review

September 11, 2021

9.5/10

Great staff. Great service great pub food. Good prices.

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Anglers Arms Hotel • Owner

Hi Margaret Thanks for the great review. Glad you enjoyed your time at Anglers. look forward to seeing you again.

Sharan W. • 1 review

September 5, 2021

6/10

Great restaurant with good food Big let down was the service Might as well go to a fast food restaurant as you have to Oder with your phone Lucky we had the kids with us so they could order our food and drinks Needless to say we won’t be going back

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Anglers Arms Hotel • Owner

Hi Sharan, sorry to hear that you did not enjoy your experience at Anglers. The new ordering system is strange at first but has many great benefits once used to it, you can still order at the counter if you prefer. If you do pop in again please make yourself known as we would like ensure that your next experience at Anglers is much improved. Appreciate your feed back as it is extremely helpful to us going forward.

Caron C. • 44 reviews

July 15, 2021

10/10

The food here is really really good . Delicious and very fast service too. We had starters and mains and all were served perfectly and more than enough for each portion. Never had a bad meal or bad service ever. This is a highly recommended tavern

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Anglers Arms Hotel • Owner

Hi Caron, Thank you for the great feedback, really appreciate it. Look forward to serving you again at Anglers.

David S. • 2 reviews

May 30, 2021

10/10

Great value for money. The meal was hot and the salad was fresh. Excellent dinner. Friendly service. I would recommend this place. Great atmosphere.

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Anglers Arms Hotel • Owner

Hi David, Thank you for the great feedback. We are glad you enjoyed the experience and look forward to seeing you again.

Caron C. • 44 reviews

May 1, 2021

10/10

Such a lovely lunch today. My steak was cooked to perfection. The team members are very friendly and attentive. Really enjoyed the whole experience

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Anglers Arms Hotel • Owner

Hi Caron, really appreciate the feed back and very happy that your food experience was up to scratch. See you again soon.

Dave C. • 32 reviews

April 28, 2021

7/10

Good venue, an ALH pub. Nice staff. Good was quick and tasty.

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Anglers Arms Hotel • Owner

Thanks for the review Dave. We hope you come again. We strive to make every meal and experience the highest of standards. Maybe next time we can deliver a 10/10 for you.

KERYN T. • 7 reviews

April 3, 2021

5/10

Couldn't fault the front line staff. Sadly two of our meals if steak were of terrible quality & mine inedible.All 3 meals had chips that were undercooked also. Manager was happy to replace my meal but steak this time was not cooked enough & I could not eat it again.I was over the meal by this time. Management did apologise again & did offer us desserts which we Don't eat so then offered a drink of which my husband had a beer. They also refunded my meal which I appreciated but will not be returning

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John T. • 1 review

March 10, 2021

10/10

Always consistent friendly,prompt and good food at reasonable prices, highly recommend. I dine there fairly often and have for around 10 years, the renovations completed a couple of years ago really made a big difference too.

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Anglers Arms Hotel • Owner

Thanks for the review John, hope to see you back again soon.

Ross A. • 2 reviews

February 27, 2021

7/10

My wife and I went the night before for dinner and it was exceptional, our last night before going home we decided to go back for dinner again. My wife had lamb shank which was great, in saying that I ordered a steak and it was like eating a rubber boot was very disappointed. .

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