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Bella Italia - Bluewater

8.4/10
63
The Plaza, Bluewater Shopping Centre,Greenhithe, DA9 9SS GreenhitheSee map

Average price £25

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Restaurant menu

  • Average price £25
Basilicata Broccoli
£12.79
Salami Dolcelatte
£12.79
Prosciutto Bufala
£12.99

User photos

Bella Italia - Bluewater

Reviews

8.4/10
Very good63 reviews
8.4/10

Food

8.6/10

Service

8.4/10

Ambience

9-10

7-8

5-6

3-4

1-2

Only users who have booked on the platforms or a booking module of TheFork group and who have dined in this restaurant can leave a rating, with or without a review.

  • Rodrigo M.
    Rodrigo M.

    June 19, 20221 review

    10/10

    Lovely food, reasonable price and very friendly staff. We come there at least once a month as it is one of the family’s favourite. Family environment is a plus!

  • David W.
    David W.

    June 3, 20221 review

    5/10

    We was welcomed and shown to a seat the initial service was okay but during and after our meal it was very difficult to attract the attention of a member of staff for more drinks etc The restaurant was not busy and not been able to attract the attention of a member of staff is intolerable and won’t be returning to this restaurant in a hurry

  • Michelle M.

    April 8, 20221 review

    10/10

    Excellent service, excellent food! 100% recommend

  • Lucy W.

    March 19, 20221 review

    9/10

    The service was really good, food came out quick, the meals were nice, the kids menu is good value for money & there was lots of choices for gluten free as well.

  • Karolina K.

    February 4, 20222 reviews

    8/10

    2 desserts are not available on the menu across the chain and yet still advertised. Asked why, waitress wasn’t sure. The brownie dessert was way too sweet other than the main food was delicious

  • Kerry C.

    December 30, 20211 review

    4/10

    It was quite a long wait to get our drinks after we ordered our starter was very nice but the main well firstly it was bought to us before our starter was even clears from the table and the main course was dry and tasteless no offer of Parmesan had to wait for several minutes to catch the eye of a waitress to ask for it and at no point did we get asked if our food was ok no this is mandatory in food hospitality neither myself or my husband ate much of our food and yet still when it was cleared no mention was given as to if the food was ok !! all I can say is I am hardly surprised so many of the Bella restaurants have closed down as I can say without doubt I will NEVER again return to a Bella restaurant

  • Aubrey D.

    December 29, 20211 review

    6.5/10

    Food not to usual standard. Carbonara very dry, had to ask for more sauce, no bacon on top or in the sauce, chips were cold. My husband ask for two mushroom dishes but was told there wasn’t both dishes.

  • Julie T.

    December 21, 20211 review

    10/10

    Delicious food. Good service. Lovely setting

  • Brian R.
    Brian R.

    November 20, 20211 review

    10/10

    The service was excellent and the food simply very good. The staff were working hard to accommodate everyone.

  • Rutendo M.

    November 14, 20211 review

    9/10

    The food was delicious, and is well worth the price due to the generous portions given. The only downside is that not everything was available on the menu, so maybe they could stock up a little more for the later customers.

  • Meanie C.

    October 30, 20211 review

    8/10

    Seated and served drinks quickly . Disappointed with the fact that humous only came with one piece of bread ! Lasagne and Duck past was very nice . Can’t say the same about ladies toilets , very smelly , 3 out of 4 was locked up . One that was open had a very wet floor . Washed hands with cold water !

  • Elaine c.

    October 23, 20212 reviews

    8.5/10

    A busy Saturday evening. Had to ask and wait for pepper for starters. Ordered two Tiramisu only one served. Had to ask for another Tiramisu by which time two of my guest had eaten desserts. Overall a good dining experience

  • Sam B.

    October 13, 20211 review

    6/10

    Two of the pizzas were over cooked, and my children were unable to eat them. Startes were brilliant though.

  • Alan k.

    September 18, 20211 review

    8/10

    Took family shopping. Granddaughters love Bella. Allergy info good. All found something nice to eat. I recommend Bella Italia to any family group.

  • Sonya T.

    July 24, 20211 review

    10/10

    Excellent food and service. Arrived a little early but table was ready and waiting. Had requested comfortable seats as both myself and my husband have bad backs, wasn't disappointed. We are also both gluten intolerant and was pleased with the amount of options. Overall a really lovely meal.

  • Clair G.

    June 26, 20211 review

    10/10

    Tables a little too close together for me BUT the service was phenomenal our waitress was so friendly and helpful and my son had the best time so thank you!

  • Laura S.

    May 30, 20211 review

    6/10

    The young lady who first served us was really helpful. Unfortunately she finished her shift and a young man took over. He rushed us asking if we're ordering desert now because the chef needed to leave and go home to London. Also, their was hardly no cocktails and the gentleman gladly told me he had to go to another restaurant for the vodka. Then before we finished our drinks he gave us the bill, very rude, we was going to order another drink and it was only coming up to 9pm. The restaurant had hardly anyone in their (I wonder why, if that's how you treat your customers) and they rushed us out. Perhaps they feel they're making enough money? But with being closed for sooo long they must need all the customers they can get? Also considering it's covid the toilets were absolutely disgusting, not clean, hand dryer not working and hardly any soap. Before lockdown I loved going bella italia but after last night's visit I will not be going again. I'll go somewhere where the staff appreciate me spending my money and not rush us out. If bella italia carry on in this way I think they may soon be closed for good, they have alot of hard work ahead of them to be how they was before.

  • David H.

    May 23, 20211 review

    4.5/10

    Booked a table of 4 . Family meal not had half of the menu Seated us right below the air con unit even tho it was already cold so had a wear a coat Food was average but obviously got cold really fast before we could finish absolutely gutted Maybe some where else next time

  • Colin B.
    Colin B.

    October 2, 20203 reviews

    10/10

    Quality fresh food clean excellent distance control and good service

  • Colin B.
    Colin B.

    September 27, 20203 reviews

    10/10

    Fantastic food nice and hot, friendly service.. what more can you ask for. Much improved since lockdown. Food was really lovely. COVID measures in place, all staff wearing masks, poor sods! It was great.

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Tripadvisor reviews

1554 Tripadvisor Reviews

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How to get to the restaurant

The Plaza, Bluewater Shopping Centre,Greenhithe, DA9 9SS, Greenhithe, United Kingdom

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