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British Restaurant hotel

Berlioz Restaurant at Macdonald Burlington Hotel

7.7/10
32
Burlington Arcade, 126 New Street, B2 4JQ Birmingham
British
Average price £30

Mothers Day Afternoon Tea £26

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Offers

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Mothers Day Afternoon Tea £26

This preset menu includes: Traditional Finger Sandwiches + Dessert + Coffee
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New Year's Eve Menu £46

This preset menu includes: Starters - SAMPLE MENU + Appetizer - SAMPLE MENU + Mains - SAMPLE MENU + Dessert - SAMPLE MENU + Coffee

Restaurant menu

Last update: January 2023
Average price £30
Dietary optionsGluten free, Lactose intolerance, Nut allergies, Peanut allergy, Vegan, Vegetarian dishes
Freshly Baked Bread, Unsalted Butter, Olive Oil, Balsamic Vinegar
£2
Slow Cooked Belly of Pork
£18
savoy cabbage, mash potatoes, red wine sauce
Pan Fried Fillet of Hake
£16
crushed new potatoes, white wine sauce
New Year's Eve Menu £46
This preset menu includes: Starters - SAMPLE MENU + Appetizer - SAMPLE MENU + Mains - SAMPLE MENU + Dessert - SAMPLE MENU + Coffee

Reviews

7.7/10
32 reviews
7.6/10

Food

8.5/10

Service

7.2/10

Ambience

9-10

7-8

5-6

3-4

1-2

Real experiences from real dinersOnly people who have booked with TheFork or paid with TheFork PAY can leave a rating and review.
How do we calculate ratings?
  • Gursharan K.
    Gursharan K.

    May 27, 20232 reviews

    10/10

    Excellent service by staff in the restaurant they were attentive and happy to help in any way possible especially after a mix with the notes on our reservation not being passed on

  • Allison M.
    Allison M.

    May 13, 20231 review

    6/10

    We booked Afternoon Tea for 4 people including 1 gluten free. The gluten free had as many sandwiches just for them as 3 of us had to share. Sandwiches were lovely but not nearly enough to the point of being a joke. I have also never seen scones like the ones served. They looked more like Yorkshire puddings and were chewy. This was booked so they knew we were coming and we were the only ones in the restaurant. The cost was £24 per person. The hotel is beautiful and the staff were lovely and it was all served on gorgeous plates/cups etc. I would normally have said something at the time but it was for my mum's Birthday and she was loving the occasion and making a complaint would have spoilt this but I honestly cannot believe that the chef could have been happy with sending out what they did.

  • Amy W.
    Amy W.

    April 7, 20231 review

    10/10

    The restaurant was absolutely amazing outstanding food great service all the staff were helpful well dressed and welcoming. It is in great spot in the centre of Birmingham it is a hidden gem inside the heart of the city centre

  • Anita A.
    Anita A.

    March 26, 20231 review

    4/10

    Scones so hard my knife did not cut througt, impossible to know what was the past expiry date of the three mini gateau. Sandwiches were fresh! But this is a no-go. Never again!

  • Emilie A.
    Emilie A.

    March 4, 20231 review

    6.5/10

    The service was excellent. The ambience is also very nice. Unfortunately, the food was disappointing. The sandwich fillings did not taste fresh. There was avocado filling that tasted like it came from a package. The cheese and chutney sandwich was the best, as chutney doesn't need to be fresh to taste great. The scones were dry. The eclairs were still frozen. I was the only person in the dining room. I appreciate that the restaurant can't be making a bunch of fresh food for just one person. Still, if afternoon tea is going to be offered, the restaurant should figure out what foods will taste good when made in advance.

  • Christina O.
    Christina O.

    March 4, 20231 review

    3/10

    Food was not great - shop bought and not fresh and had to wait around to be served as we were the only people in the restaurant - will not be going back

  • Susan C.
    Susan C.

    February 19, 20231 review

    10/10

    Our group of women came in February last year and so enjoyed it we decided to repeat the event Once again beautiful food and excellent service. plenty of tea and coffee

  • Marcia J.
    Marcia J.

    February 19, 20231 review

    8/10

    We arrived early but the staff were very accommodating and served our afternoon tea straight away. Very well presented afternoon tea tray, just one thing I think that could have improved our experience - a menu showing a list of teas and coffees available plus a description of all the cakes (as we had to guess!) Otherwise, it was a very pleasant way to spend the afternoon celebrating a birthday!

  • Sue C.
    Sue C.

    January 31, 20231 review

    9.5/10

    The food was excellent, but the service made the night. The waiting staff went over and above to help us, even though we were very late diners. thank you!

  • Paul  T.
    Paul T.

    January 21, 20231 review

    8/10

    A beautiful room which would have been perfect if the heating had been on , there were 2 tiny room heaters on the floor which did not suffice the room size . We ordered two sirloin steaks and were told they only had one which on an early Saturday evening is a little bizarre , I had the Rib Eye instead though at the end was charged for Sirloin . I have to say the food was excellent , probably the best meal I have had for some time

  • Sally M.
    Sally M.

    January 21, 20231 review

    8/10

    We had afternoon tea on a Saturday lunch time; the food was lovely and lots of cakes, service good, but as we were the only people in there there was no real atmosphere. Also the room was cold, I’m sure if it were busy it would make it a 5 star experience

  • Judith B.
    Judith B.

    December 10, 20221 review

    8.5/10

    Excellent customer service and friendly staff. The venue was a lovely space for our get together. We look forward to visiting the Burlington Hotel again.

  • Helen C.
    Helen C.

    December 9, 20221 review

    6/10

    Firstly, the staff were lovely and helpful. Booked a festive afternoon tea which promised “… a refined afternoon tea with a dash of seasonal surprise. Brimming with the distinctive flavours of Christmas …”. We were the only patrons in the restaurant. No Christmas music, just a local radio station. The food was very average. The sausage roll which arrived separately fell apart as it wasn’t wrapped. Aside from a Turkey and cranberry sandwich in the selection, nothing gave us a distinctive flavour of Christmas. About half way through we were brought some chocolate log (mine was not long out of the freezer, defrosted but still cold). The scones were lovely but came with cream and no jam. When requested it was provided straight away with a smile. Tea was replenished quickly. Not sure what the seasonal surprise was. Maybe the surprise was that there wasn’t one!

  • Debby F.
    Debby F.

    December 3, 20221 review

    5/10

    This is our 2nd attempt at a "festive" afternoon tea for 4 people and, although not as disastrous as our first time the "festive" element wasn't there. Usual afternoon sandwiches, the cakes were uneven so we had to pick 1 o the other, yet we paid for 4 people, surely there should have been the same x4. The fire alarm went off as we were about to pay - we couldn't leave until we had paid after which we were pretty much thrown out - safety did not come first. The service charge, although we didn't mind paying it, surely they're supposed to inform us it had been added. So no, won't be going back even if it is so convenient for the train station.

  • Richard p.

    June 12, 20211 review

    9.5/10

    We really enjoyed our meal, the steak was great and everything served really hot !! Dessert brownie was best we've had and service was excellent. Thoroughly recommend

  • Stephen W.
    Stephen W.

    February 13, 20201 review

    10/10

    Great ambience and very attentive staff and service

More information

Opening time
Open today

Monday
12:00 PM - 09:45 PM
Tuesday
12:00 PM - 09:45 PM
Wednesday
12:00 PM - 09:45 PM
Thursday
12:00 PM - 09:45 PM
Friday
12:00 PM - 09:45 PM
Saturday
12:00 PM - 09:45 PM
Sunday
12:00 PM - 09:30 PM

How to get to the restaurant

Burlington Arcade, 126 New Street, B2 4JQ, Birmingham, United Kingdom

Public transport

New Street

Additional information

Grand Central

Snow Hill & Jewellery Quarter, The Bullring & Grand Central,

Features

European, Mother's Day, Valentine's Day, Gluten free, , , , Vegan, Vegetarian dishes

Services

, , , , , , , ,

, , , , , Wheelchair Accessible

Frequently Asked Questions

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