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Reviews - Carluccios - Chester

9.2/10

Excellent

based on 35 reviews
Only users who have booked on the platforms or a booking module of TheFork group and who have dined in this restaurant can leave a rating, with or without a review. The global rating is based on all ratings and reviews but only those written in English are displayed.
  1. Sharon  B.
    Sharon B.
    • one review
    10/10

    Very nice meal in trying times . Staff that served us were very attentive and adhering to all safety guidelines. Thankyou for being open and merry Christmas

  2. Amanda E.
    Amanda E.
    • one review
    10/10

    I just love coming here the warm greeting and the staff take time out to ask how you are, food amazing and an added bonus that you can buy some yummy treats for family and friends as gifts

  3. Maria P.
    Maria P.
    • one review
    10/10

    Fantastic breakfast, attentive server Ben and lovely atmosphere

  4. Nikki D.
    Nikki D.
    • one review
    10/10

    This is one of the best restaurants in Chester, we are regular customers and cannot beat the choice of meals on offer, with very reasonable prices. The staff are always welcoming and can recommend wines to complement the dishes. The restaurant is clean and has a very warm and friendly atmosphere. This is a must for food lovers !

  5. Michelle C.
    Michelle C.
    • one review
    10/10

    Lovely place friendly staff and amazing food will definitely be back again. The staff are so helpful and friendly. The place is central and modern

  6. Eve D.
    Eve D.
    • one review
    10/10

    Nice and friendly place. We had amazing breakfast freshly made and very delicious. My two little girls are all their porridge and asked for mire fresh berries and they kindly got them. Will be coming back again and again

  7. Lissa K.
    Lissa K.
    • one review
    8.5/10

    The food wine and ambience in Carluccios was lovely. Staff were help and attentive, and in the currently climate worked hard to make sure everything was looked after

  8. Susan W.
    Susan W.
    • one review
    9.5/10

    Food and service here is always so good. Pretty quiet at the moment for obvs reasons which is why it didn’t get 5/5 for atmosphere. Hopefully things will get back to normal before too long.

  9. Mark S.
    Mark S.
    • one review
    9.5/10

    Great quality food and wine.

  10. Matthew D.
    Matthew D.
    • 5 reviews
    7/10

    Great service and lovely venue but the food was sadly of a poor quality. Main meal was swimming in grease and we left hungry and underwhelmed. All the staff were fab but clearly the head office need to review their purchasing teams decisions on products and menu specs!

  11. Steve s.
    Steve s.
    • one review
    10/10

    Fantastic staff, very knowledgeable, helpful and friendly, went above and beyond to make the visit memorable, excellent food both quality and quantity, made for a most enjoyable evening

  12. Malcolm E.
    Malcolm E.
    • one review
    9.5/10

    What fantastic value for money, great food, freshly cooked - they were happy to serve my partner's seafood linguine without squid. The staff were taking the current guidelines very seriously, all wearing facemasks and sanitising everything that could come in to contact with customers. All three of us thoroughly enjoyed our meal and including a very deserved gratuity for the staff it was less than £20.00 per head. I had the privilege of meeting Antonio Carluccio many years ago and I believe he would be very proud to have his name above the door of this restaurant.

  13. Carol H.
    Carol H.
    • one review
    8/10

    The food was great but the manager refused to accept my gift vouchers. He said the system was not in place until 15th October to accept them! Am not happy!

  14. Moira B.
    Moira B.
    • one review
    8.5/10

    The staff were excellent and the food good but not very hot. Same as last visit. However the atmosphere and staff make the visit really pleasurable.

  15. Harry S.
    Harry S.
    • one review
    4/10

    Went there for my birthday with a couple of friends on a Saturday for lunch, reserved a table and tried to call in to make sure we had seating outside, no answer despite calling all day. When arrived we saw spaces outside and asked if we could have them, were told to wait, then after other people arrived and were seated in the spaces we were waiting for we were then told that they were no longer available, they then looked around to find where we could sit. The guy who was helping us didn't even give us eye contact and was not professional. When the food came the steak was overdone, asked for it to be rarer and was told that's how it comes and if we order another it will be exactly the same! Maybe our waiter had had a bad day because our service was very unprofessional with a hint of rude. Our receipt was accidently taken away and thrown and when we asked for another copy they made us feel like we had overstretched our welcome. The restaurant is located in great location, the food mediocre at best, guess the price reflects that, and the service needed a lot of work. I have no interest in going back and wouldn't recommend my friends to go there especially since Chester has so many amazing restaurants to choose from.

  16. Susan T.
    Susan T.
    • one review
    10/10

    My husband and I went here on Friday for our anniversary starters calamari and prawns were lovely the lamb and the sea bass was delicious just sorry we had no room left for a sweet they looked lovely . Staff were really nice. When visiting Chester again will definitely make sure we have a table booked

  17. Janet B.
    Janet B.
    • one review
    10/10

    The restaurant was lovely, the staff brilliant and food delicious. We were a party of 6, due to the Covid restrictions, and were celebrating our wedding. They even gave us a a bottle of fizz to take back with us. Would definitely go back to the restaurant when visiting Chester in the future. ????

  18. June E.
    June E.
    • 4 reviews
    10/10

    Fabulous food, fast and friendly service, lovely relaxed atmosphere

    Carluccios - ChesterCarluccios - Chester

    Hello June, Thank you for this great review, I look forward to seeing you very soon. Kind regards Andrew Phillips General Manager

  19. Sheena P.
    Sheena P.
    • one review
    9/10

    We were a little early and restaurant running a bit late however we were shown to the bar and given a glass of prosecco, which was lovely ???? food was top class and freshly made - thoroughly recommended

    Carluccios - ChesterCarluccios - Chester

    Hello Sheena, Thank you for this great review! I'm glad we made you happy..See you soon. Kind regards Andrew Phillips General Manager

  20. Sylvia L.
    Sylvia L.
    • one review
    10/10

    Great food

    Carluccios - ChesterCarluccios - Chester

    Hello Sylvia, Thank you for this great review, It is much appreciated. Kind regards Andrew Phillips General Manager