Carluccios - Stratford Upon Avon

Great staff. I had not done my wowcher deal right but the lady helped me an was very patient.. Restaurant was very busy.. Staff service was fast a very friendly.

The staff were very friendly and professional, my main course was delicious but didn't like the giant profiterole I ordered for dessert. This was deduced from the bill without me asking. Would highly recommend this restaurant and would return when next in Stratford

It was ok but nothing to make me want to rush back. Staff were amazing - very pleasant, couldnt do enough for you. I booked on line using "the fork" site, but the bookng hadnt gone through to the restaurant so they were not expecting us! Main meal arrived before the starter - but then to be fair they did give 2 out of the 4 starters for free, as we agreed have them with the main meal,! The main meal was ok, but not great. The chicken and petso risotto was cold and mushy and the lasagna was swimming in a coldish sauce - we made the best of it and ate what we could, but would i recommend it..........not really!

Very uneasy about cleanliness - we had to ask for clean cutlery ! Non alcoholic beers and wines were unavailable ! We asked for vegetarian antipasti only to be told it contained a lot of meat !

The food was good, unfortunately our reservation through The Fork had not been passed on to ghe restaurant but they found us a table despite that. We had tried phoning to check ghe previous day but no-one answerred - seems they've changed their number. Social distancing was ok, waitress wore a mask but handed our cutlery and drinks straight to us- had to wet wipe the cutlery ourselves. Tables werw cleaned well but salt and pepper holders were picked up and replaced without being wiped. Lessons need to be learnt but we'd still return one day.

Excellent restaurant - one of our favourites. Food is superb and the service is always so friendly - well worth a visit when you are in Stratford upon Avon. We go regularly but we do live locally