Yair G. • 1 review
October 15, 2024
7/10We came here on a rainy evening and it was mostly empty. The setting and menu were promising and they definitely seemed like a serious restaurant. Unfortunately food was disappointing, A salad with anchovies was way too salty. Black rice with seafood was tasty but had very little seafood in it, it was compulsory to order it for 2 so we ended up paying 38 euros for a huge serving of rice we could not even finish. Their house version of Tiramisu for dessert was original and looked great on the plate but it was way too sweet. Perhaps we ordered the wrong dishes or maybe we didn't catch the chef intentions, but our overall experience was lackluster. Service was slow despite the small number of guests.
Casa Lonja • Owner
Thank you for sharing your detailed feedback with us. We're truly sorry to hear that your experience did not meet expectations. We appreciate your kind words about our setting and menu but regret that the dishes you ordered fell short. We hope you'll consider visiting us again, as we'd love the opportunity to provide a dining experience that reflects the high standards we strive for. Thank you for giving us the chance to learn and grow from your comments.
Laurel S. • 19 reviews
February 17, 2024
5.5/10Sadly one of the worst dining experiences I've had. The waiter got the order wrong every step of the meal. Drinks, starters, mains...He seemed angry with us each time and argued with us. Why he never wrote things down I cant fathom! Finally after we ate (and the food was good) we asked for the bill (twice) and the manager refused to give the Fork discount. He said not on Saturday although I showed him the confirmation. We asked them to call the police and then we got our discount. Unpleasant and very stressful evening!!
Casa Lonja • Owner
Dear Laurel, The quality of our products and the professionalism of our staff are the cornerstones of our restaurant. There was an error on the part of the app, as we do not accept discounted reservations on Saturdays, as indicated by our manager. Even so, the discount was applied without any problem. We are sorry to hear that your experience was not as expected and we hope you will be more satisfied next time. Best regards.
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