Chez Maiss

Francesca M.

March 14, 2023 • 1 review

8.5/10

The staff very helpful and kind and excellent choice in the menu. The curry perhaps was not really Mediterranean.?! The restaurant has a very good atmosphere and it is not very noisy

Elaine F.

March 3, 2023 • 3 reviews

8/10

Nice food. Lovely decor. Friendly staff.

Francisca M.

March 1, 2023 • 9 reviews

6/10

The ambience and service were good but the food was quite disappointing.

Derek P.

February 20, 2023 • 1 review

8.5/10

Nice restaurant conveniently located but glad we received the 50% off the food because it might have been too expensive for us. 2 starters and 2 glasses of house wine with the discount cost £25 which we felt was okay.

Dave P.

February 18, 2023 • 4 reviews

9.5/10

The food quality was excellent. 2 of us had the Prawn Lime and Cheese risotto which was fabulous and so was the cheese burger . The staff was friendly and the food came quickly and well made, The ambiance was a bit dark for our liking my the music was played at the right volume even though the restaurant was not full. Price for the food was just right not expensive for what we received. Will visit again.

Chez Maiss (Owner)

Hello Dave, Thank you so much for taking the time to write your detailed feedback. It literally made our day. We are so glad that you enjoyed your time with us and we look forward to having you again soon Cheers🥂 Maiss

Maria G.

January 20, 2023 • 4 reviews

10/10

As always, very good. The flat iron steak was delicious.

Chez Maiss (Owner)

Hello Maria, Pleasure to have you always. Thank you very much for writing your lovely feedback it made our staff so happy knowing that you enjoyed your time with us. We look forward to having you soon Cheers🥂 Maiss

Simon D.

December 22, 2022 • 1 review

10/10

First time eating here and so glad we did, without a doubt it was one of the best restaurants we have found in London. Superb mixture of meat, vegetarian and vegan dishes. Good value and very tasty. The staff could not have been nicer. Perfect combination of attentive without being in your face. We would seriously think of travelling out to them Next time we are going to a show in the west end not just Hammersmith. Loved it.

Chez Maiss (Owner)

Hello Simon, Pleasure to have you and we are glad that you enjoyed your food and that service and ambiance were up to your expectations. Thank you so much for your lovely feedback and we cannot wait to have you again Cheers 🥂 Maiss

Jan O.

December 9, 2022 • 1 review

10/10

Delicious tasty food, perfect for a pre show meal, served promptly by friendly staff. It was a little hard to find but worth hunting down on lower floor of Hammersmith Broadway.

Jonathan S.

November 19, 2022 • 2 reviews

9.5/10

A lovely place hidden away in Hammersmith. Lovely staff who knew the menu very well. Great food and lovely wine. All at reasonable prices. Overall a great experience.

Nansy S.

November 18, 2022 • 3 reviews

10/10

We really enjoyed the food, the atmosphere and the service! Overall it was a great experience and we would definitely come back. Loved the truffle arancini and hummus

Karen D.

November 18, 2022 • 1 review

6/10

expected tasty, healthy med food. Got deep fried, tasteless and unhealthy. two of us eating, and 3/4 dishes were excessively deep fried (the 4th dish was a salad).

Sandra C.

November 7, 2022 • 1 review

9/10

Excellent service! Attentive and friendly staff! Food was delicious but we wait 30 min for the starter and main course, the portions could be a bit bigger.

Chez Maiss (Owner)

Hello Sandra, We are glad that you enjoyed your food and that service and ambiance were up to your expectations. We apologise for the delay and we will keep improving.Tonight we have had few walk ins and we got busier than a typical Monday while we had less kitchen staff than normal which may have caused a slight delay. Thank you for your lovely feedback and we cannot wait to have you again Cheers🥂 Maiss

Paul H.

November 5, 2022 • 18 reviews

10/10

Fabulous restaurant tucked away in Hammersmith tube station with outdoor dining. We ate inside as weather not great. Nice arrangement. Tables with plenty of room. Service was was very good. Menu had many dishes I could have chosen. We (3 of us). Shared the truffle rice and cheese arancinis (3). Gorgeous. I chose the tawook chicken scewers. Very good with a lovely salad and fries. My wife chose lasagne which was delicious she told me. We will be back.

Chez Maiss (Owner)

Hello Paul, It was a pleasure to have you again at Chez Maiss and thank you for leaving us such a wonderful review. You made our day knowing that you enjoyed your time with us. We cannot wait to serve again soon Cheers 🥂 Maiss

Patrick H.

October 29, 2022 • 1 review

8.5/10

What a gem, food is wonderful, good prices… the service on the night was fine, but the girls working the shift looked like they did not want to be there!

Chez Maiss (Owner)

Hello Patrick, Thank you very much for leaving us a lovely review. We highly appreciate it We conveyed the messge to the girls so they are more aware in the future of how they might come across. Apologies for that. They tend to be more cheerful but we have had very busy couple of weeks due to some daily Apollo theatre shows which may have left them a little tired especially that London is facing considerable shortage in hospitality staff. We will keep improving and helping staff do better. We look forward to having you again Cheers🥂 Maiss

Jim M.

October 21, 2022 • 1 review

9/10

Excellent little spot before a gig at the Apollo. Very nice food with good portions, varied flavours and very good, experienced service. Recommended.

Chez Maiss (Owner)

Hello Jim, Thank you very much for visiting us. We are so grateful that you took the time to write such an amazing feedback and delightful that you enjoyed your experience with us. We look forward to having you again soon Cheers🥂 Maiss

Carol K.

October 20, 2022 • 2 reviews

9.5/10

We went to Chez Maiss before a concert at the Apollo, we hadn't been there before but would certainly recommend it. Everything we had was great - the Mezze dishes, flat iron steak and prawn risotto all really tasty. Nice bottle of red wine too, and the the service was great. We'll definitely go back.

Chez Maiss (Owner)

Hello Carol, What a lovely feedback! We are so grateful that you took the time to write and delightful that you enjoyed your experience with us. We look forward to having you again soon Cheers🥂 Maiss

Izabela L.

October 15, 2022 • 1 review

7/10

Nice food and nice music in the background. We were served between two writers. The one who sat us at the table was really nice and polite but the one who took our order was miserable. The cleanliness is very disappointing. Place is full of dust around the vine cabinet and filthy marks on the cabinet glass. Salt and pepper on our table was covered in grease.

Chez Maiss (Owner)

Hello Isabela, Thank you very much for leaving us a review and we are glad that you enjoyed your food. We take our lovely customer’s feedback very seriously as it helps us imporve and provide better experiences for them. Apologies that you were disappointed with cleanliness. While we totally appreciate your point and will encourage staff to do more work, we basically got the place a bit messy at that time when you arrived due to a show in the Apollo theatre next door. We literally got extremely busy more than the restaurant capacity and staff were running to ensure that everyone is served on time before the show. They could not take a breathe to clean the mess that happened after the crowd. We hope to see you again soon and will do our best to make your experience a better one Cheers Maiss

Paige F.

September 16, 2022 • 1 review

6/10

Enjoyed the food, steak was well flavoured and cooked to our liking. However, the toilets were less than acceptable. Poor smells from male toilet (where door of which opened right into the food service area) and overflowing sanitary waste bin in ladies. No music or general ambiance and lacked a warm welcome

Chez Maiss (Owner)

Hello Paige, Thank you for writing us a review. We are glad that you enjoyed your food and we apologise for not finding the toilets as usually clean. We take these matters seriously and we conveyed that comment to our staff and will keep encouraging them to do better… They normally try their best to be on top of it, however when we have theatre crowd combined with staff shortage/absence, they may struggle to keep an eye on servicing customers who get stressed and time sensitive before the show while also ensuring they have the time to check busy toilets every 15 minutes. We hope to see you soon so we can hopefully give you a better experience Cheers Maiss

Katherine J.

September 10, 2022 • 1 review

10/10

What a super restaurant. So close to the Eventim Apoloo but tucked away in a courtyard with other bars and cafes. A really lovely atmosphere both outside and in. Staff were fabulous and made us feel very welcome and very valued. The food, cocktails and wine were all spot on. If only this wasn't so far away from us I'd be in here very regularly.

Chez Maiss (Owner)

Hello Katherine, What a lovely feedback! We are so grateful that you took the time to write and delightful that you enjoyed your experience with us. We look forward to having you again soon Cheers🥂 Maiss

Debbie M.

August 27, 2022 • 1 review

8/10

Thank you to Ali who made sure we got our food in time for Theatre. Great food and excellent location for Apollo. We had a lovely booth seat inside.

Chez Maiss (Owner)

Hello Debbie, Thank you for your lovely feedback. Ali was over the moon when she read it and we are glad that you enjoyed your time with us. We hope to see you again soon Cheers Maiss