Chucs Cafe Kensington

Cecille C. • 3 reviews

October 1, 2024

8.5/10

They really have good service, the staff were very accomodating even if we've booked about 1hour before our visit. We were planning to go for the brunch menu but sadly missed the time window. We went for the parmigiana, clubhouse sandwich, matcha latte which were okay (the matcha was quite bland) but I would say a bit highly priced for the taste.

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Yousef P. • 9 reviews

June 5, 2024

6.5/10

Quality is low

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Lisa C. • 10 reviews

May 23, 2024

6.5/10

Food was fine but very expensive what what I got

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Jessica M. • 3 reviews

May 4, 2024

8.5/10

Lovely service, super friendly staff, always good food

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Shameela J. • 23 reviews

September 3, 2023

3/10

I made a reservation via The Fork app and I was excited to take my brother for Sunday brunch. As we entered the restaurant we were ignored by the waiter at the bar, and then another waiter came past us and also ignored us. He went to hand the bill to a customer and then finally acknowledged our existence. Just an acknowledgment and maybe a “I will be right with you” is enough and I would happily wait longer. When the second waiter finally came upto me, I said I had a reservation and he called a lovely female waiter who was actually very welcoming and hospitable. She took me to my seat. We ordered food which came quite swift, it was nothing special but satisfactory. I then asked for the bill and unfortunately the 20% discount via The Fork app was not apparent on the bill so I had to ask the man to action this. I also asked him to remove the service charge as I did not have a good experience except from the lovely female waiter. He then came back with the amended bill, I paid and he didn’t even say thank you or bye or anything. He was quiet and clearly miffed that I asked him to remove the service charge which absolutely proved my point that the service was awful, again apart from the lovely female waiter who was very nice. Very disappointing and I do not recommend this place.

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Peter G. • 9 reviews

September 3, 2023

5.5/10

A lack of experienced hospitality management appears to hold the establishment back. Shame, great location & decor let down by delivery

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