Dukes Head - Crawley
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What diners said about this restaurant:
Nicky W. • 1 review
October 18, 20237/10
Service was a bit slow and lacking attention to detail. Food was generally good quality but with some parts of the desert missing.
Linda B. • 2 reviews
June 20, 20233.5/10
Staff unable to provide an acceptable level of service. Lack of training or maybe the wrong personalities, but culminated in a very poor experience
Jan C. • 1 review
April 14, 20235.5/10
Usually this is a fantastic restaurant anc we have a great time. Great location and great menu choices. This visit we hit a few problems and the food and service was not good. They ran out of the choice which was served cold and offered to reheat it in the microwave but it was seafood so we declined. In fairness they didn’t charge for the main course but we both ate alone so defeated the whole evening which was booked for a special reason. The amazing singer made up for everything though and the general manager was very kind and helpful after. Better luck next time we will visit again and give them another chance.
Karen F. • 1 review
April 14, 20238.5/10
Waitress very nice and friendly. Food nice. Shame about crying baby/child nearby.
Clifford D. • 1 review
January 2, 20239.5/10
Good Food, Good Service, but the area we sat in could have been warmer. We sat in a draft possibly caused by the single glazed large windows at one end of the dining area.
Marion C. • 1 review
July 14, 20228/10
We all ate the same meal which was a lunchtime sandwich so not really testing the establishment. Everything was very nice, it was a beautiful day and we sat outside. The staff were really friendly and helpful
Ian S. • 1 review
November 10, 202110/10
Had friends with us from Selsey, and our friends wife has major allergies, and the staff really helped her get a great meal from the menu. Well done guys. Our friends were really impressed.
Lee S. • 1 review
September 26, 20216.5/10
The Greeter Station was unmanned. Tge woman then showed up badly dressed badly presented and no smile or welcome. She was not creating a good first impression. Loud drunk guy to tge riggt shouting into his mobile phone on speaker made the bar feel like an old school taproom. No one behind the bar & noone keeping this man in check! Decor is warm & inviting. We were seated in a nice room. Service was exrremely slow & lax. Food came out quickly and was very good. We gave up waiting to order more drinks and went to the bar instead to pay the bill & leave. We stood for some time as noone was at the bar. We paid and left. Summary Good food & atmosphere with poor service. The experience could have matched the food with well trained and dressed staff. Disappointing Sunday Luch Experience 2 STARS
Catharine I. • 5 reviews
August 27, 20219.5/10
Another great lunch today. Fish and Chips were stunning and a good size portion. Chicken Milanese was also huge, nicely cooked would like the aioli to have more garlic, but still good. Fishcakes were a nice size and well cooked. Also had The Chipotle Chicken Bites, love these and the chilli jam. This time we tried The Lemon Meringue Flames Alaska, loved this and looked and tasted Devine .
Catharine I. • 5 reviews
August 20, 202110/10
Fantastic friendly service right from the beginning. Lovely waitress. We ordered small plates, PIl PIl Prawns good portion, would be nice with more bread to dip in the chilli oil, Chipotle Chicken Bites, loved the smoky chilli jam, would love this as with the squid or the Brie as it went with all and I love chilli.. Tempura Squid in salt & Szechuan pepper, with aioli was great. Lamb Kofta really nice, I do think all the sharing platters should have 4 items as three is doesn’t work for two people. Duck liver parfait also lovely but needs more bread. Overall great lunch out and will be back.
Lailah Q. • 1 review
August 12, 20215.5/10
Lovely venue but chairs too low for tables, no straws, no butter with bread, food was nothing special, good service.
Michal Ann A. • 1 review
July 31, 20216/10
The food was ok but not worth the price. We have been before and we’re disappointed by comparison. The general look and feel of the place is nice and staff are friendly.
Peter H. • 1 review
July 26, 202110/10
We are never disappointed when we go to the Duke's Head. The staff are all really lovely, knowledgeable about the food and drinks on offer and nothing is too much trouble. On this particular visit, they had had a significant flood on the previous day, so they were still busy clearing that up, but managed to cater to us at the same time. All in all, I wouldn't hesitate to recommend it to anyone looking for a nice meal out. The place is beautifully decorated, has some lovely relaxing furniture outside of the restaurant and there is a good selection of food on offer.
Tricia H. • 1 review
June 10, 20219.5/10
Excellent food and service the staff were attentive, a really good evening . I would recommend to everyone , well worth a visit ,a safe environment as all covid restrictions adhered to
Janet L. • 1 review
December 18, 20199.8/10
The 3 of us all enjoyed our meals. The pub looked very Christmasy and the staff were welcoming and friendly. In the past I have requested, and got, a table in a carpeted area. This is important as my 2 guests have trouble hearing when restaurants have hard floors. Your carpeted area is now for private parties only. This is a pity!
Shirley W. • 1 review
December 7, 20196.5/10
Food was good but service awful. Waiting staff were friendly but completely overwhelmed with pre-Christmas rush. 45 mins after being seated we were still chasing up staff for a drink.
- - • 1 review
October 1, 20198.5/10
We had an overall good experience at The Dukes Head. The new decor is lovely and cosy, makes a more high end environment. The menu is good although we were surprised at the absence of sliced onion with the burger and sweet potato fries. We had to pour the wine ourselves although we were nearly the only people there and there were a lot of staff setting up tables around us. So service could have been better.
- - • 1 review
July 14, 201910/10
My friends and I visit The Dukes Head on a regular basis because the food is consistently good, the atmosphere welcoming and staff extremely helpful. On this visit, which was in celebration of a birthday, chef was incredibly helpful in making the experience very special and he and the servers all sang happy birthday to the lady in question at our table. The service is always outstanding.
- - • 1 review
May 10, 20193.3/10
We really did not enjoy the food. My salmon and vegetables were covered in butter, smothered! My sisters twice baked chips were horrible, tasted like leftover! And the service was not great!
Alan M. • 1 review
March 4, 201910/10
A most enjoyable meal with excellent service
1453 Tripadvisor Reviews
The Dukes Head Church Walk, RH10 4HH, Crawley, United Kingdom
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