Eccleston Arms Bar & Grill

Susan H.

January 30, 2023 • 1 review

9/10

Beautiful restaurant and bar , food lovely , and the guy waiting our table was great , but after receiving our starters fairly quickly we then waited a good hour for main course, far to long , kind of killed what could have been a great experience xx

Eccleston Arms Bar & Grill (Owner)

Thank you Susan for taking time to do a review I am so pleased you enjoyed your meal and can only apologise for your wait on food This is not usually the case and hope you will see that when you return

Andrea W.

January 27, 2023 • 1 review

10/10

Staff were really friendly and attentive. Good and drink choices were great and the food was absolutely delicious! Really nice place to visit for a meal.

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely review

Deborah L.

January 24, 2023 • 1 review

10/10

Have been to this establishment on several occasions, more recently a party of twelve for Xmas fayre and a couple of days ago with friends. Always a very good choice on menu, staff vey pleasant and helpful nothing too much trouble. Food mouth watering had the sea bass main recently so flavoursome good portion size. Highly recommended.

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely review

Andrew P.

January 14, 2023 • 1 review

6/10

Went for a birthday meal with the family, father ordered a rib eyed steak asked for it medium rare came raw. Mother in law and brother in law ordered mash with there meals was cold in the centre. Other meals were very nice. The steak was dealt with quickly by the staff. And the service was excellent

Eccleston Arms Bar & Grill (Owner)

Thank you for your review We are very pleased that your service and meals were good and that the issue with the steak was resolved quickly We hope to see you again soon

Anthony L.

January 9, 2023 • 1 review

10/10

Our food was delicious. Service second to none. Great ambience.

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely review

Sarah N.

January 7, 2023 • 1 review

6/10

I was really looking forward to trying out Eccleston Arms. It is near where I live and looks fab. However, after using The Fork app to book, we were sat next to the toilets even though other tables were available; the staff, though attentive with checking if we needed anything, didn't listen to what we said and were walking off before we finished our sentences - my coffee order was shouted to the back of the server as they went to put our dessert order into the computer AND my initial salad order was incorrect. Finally, the dessert was microwaved sticky toffee pudding, which made me sad. I am unsure if this was a one-off or the norm, either way, it has made me hesitate about a second booking.

Eccleston Arms Bar & Grill (Owner)

Hi Sarah, Thank you for your feedback. Firstly I'd like to apologise for your salad order being incorrect! Although we strive for the best service, sometimes mistakes happen. Had you let us know on the day we would have rectified the mistake swiftly. With regards to your table, again, if you'd have let us know you were unhappy with where you were sat, we would have happily moved you, as you said there were plenty of free tables. With regards to you dessert, all of our desserts are batch cooked and then heated to order, as with many restaurants. this is to ensure a speedy service. We do hope to see you back again soon!

Nichola G.

January 6, 2023 • 1 review

5.5/10

The service got. Better when a gentleman came in but we sat for 15 minutes before my husband had to get up and ask if we could order a couple of drinks When the food came there was gaps in service and the poached eggs was incredibly under cook and the Hallandale sauce was split and quite disappointing As we had gone for a 21st birthday breakfast And we attending frequently for evening meals and cocktails and not had this before

Eccleston Arms Bar & Grill (Owner)

Thank for your review I am sorry your experience on that day was not up to the usual standard so i can only apologise please make yourself known to the management next time you come and we will do something in way of compensation

Richard W.

December 28, 2022 • 2 reviews

10/10

Great service & great food as always

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely comments

Patrick M.

December 24, 2022 • 1 review

4/10

Poor service had to go to the bar every time for a drink from our table Hardly saw the waitress, I know it’s Christmas but the place wasn’t that busy Food was ok wasn’t worth over £100 bill

Eccleston Arms Bar & Grill (Owner)

I am sorry for the late reply but it has only been seen I am really sorry your experience was not up to our usual standards as we usually get ten out of 10 Please call in again and let yourself be known to one of the management and we will give you some discount as a compensation regards Anne

Sarah L.

December 24, 2022 • 1 review

7.5/10

Food was nice, was slightly disappointed with the desert (chocolate roulade) but can’t fault the starter and mains…service was a bit slow but on Christmas Eve, it’s to be expected. Overall nice meal and experience

Eccleston Arms Bar & Grill (Owner)

Thank you for your review I am sorry for the late reply Our service is usually excellent so I can only apologize that it was not good enough on xmas eve we hope to see you again and if you let us know when you arrive about your last visit we will do something in way of compensation regards Anne

Richard B.

December 23, 2022 • 1 review

8.5/10

Good good and great service , thanks

Eccleston Arms Bar & Grill (Owner)

Thank you for leaving your review

Nicola T.

December 22, 2022 • 1 review

10/10

We had a small issue with a flickering light, but it was dealt with quickly. The food was amazing and the staff were lovely. Looking forward to earing here for our anniversary

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely review

Diane S.

December 17, 2022 • 1 review

10/10

The Bottomless festive brunch was excellent. Great start with a lovely welcome and speedy glass of lovely prosecco followed by a choice of cocktails and then the lunch which was all good quality. A few more prosecco and 4 happy ladies who lunched ???? would definitely recommend. Thank you x

Eccleston Arms Bar & Grill (Owner)

Thank you for your great review

Mrs Joanne B.

December 17, 2022 • 1 review

10/10

Staff were really attentive and regularly asked us about top up drinks. I’m gluten free which was very well fathered for. No complaints at all. We would definitely recommend

Aysha E.

December 12, 2022 • 3 reviews

10/10

Staff were very attentive as always nothing too much trouble had a fantastic evening with friends doing the Christmas brunch. :) cocktails were fantastic and the Christmas nibbles.

Eccleston Arms Bar & Grill (Owner)

Thank you for your amazing review

Beverley H.

December 8, 2022 • 1 review

10/10

Gorgeous food lovely service very attentive even though it was busy very Christmassy with fires lit I had the best Lasagne I’ve ever tasted but other meals looked equally fab - well done we’ll be back

Eccleston Arms Bar & Grill (Owner)

Thank you for your lovely review

Hannah O.

December 2, 2022 • 1 review

2/10

Booked a table for my birthday, was seated early which I thought was a good sign. 45 minutes later when we were not offered a drink I realised this was not a good sign. Several hours after this initial drinks order we ordered food and were informed there was a sizable wait on food. Closer to the next birthday as opposed to the current I approached the bar and told them I would pay for the drinks and get off as a Chinese would be quicker! Usually good in here bit tonight was a sham.

Tracey B.

November 26, 2022 • 1 review

10/10

We really enjoyed the brunch. The drinks were flowing the food was tasty and the staff were all lovely. I would book again it’s a lovely place to catch up with friends

Siobhan L.

November 25, 2022 • 1 review

10/10

We booked here as a group of 3 for an early Christmas bottomless brunch and was absolutely made up with the service and quality of food plus the immense menu of drinks will certainly return - had s great pre christmas afternoon - thank you ????

Mark T.

November 19, 2022 • 1 review

5.5/10

Have been wanting to visit since refurb. Never been before. Service slow but assigned waitress was pleasant enough. Waited ages for first drink to arrive, plenty of staff around so felt should have been attended to much quicker. Would have liked mixed grill for one but not an option. Had fish and chips instead. Fish spot on, mushy peas cold, chips were frozen chips, for the amount they charge I'd have expected freshly chipped potatoes. Asked for the bill then sat there like a pair of idiots. Don't anticipate going back anytime soon.