FireLake Grill House and Cocktail Bar

Dan S.

March 19, 2023 • 2 reviews

2.5/10

Booked for Mothers Day. Very limited food choice. Food quality very poor and restaurant empty. Steak was full of fat Fish and Chips was in dirty batter and very greasy. 3 glasses chipped Service was ok but only 2 staff on

Ellen M.

March 19, 2023 • 1 review

5/10

Surprisingly empty on Mother’s Day. Service was fine. Disappointing Afternoon Tea. Just rectangular sandwiches made from a supermarket pre sliced loaf that had gone dry/stale from being out before being brought to the table. Waiter was very apologetic and reduced the bill.

Tom B.

March 17, 2023 • 2 reviews

5.5/10

Steak and burger pretty good, a little on the expensive side, service a shambles, they had no idea about our booking, they thought we were there for afternoon tea, had to open the kitchen for us even though we’d booked for lunch, why let us book if you’re not ready to serve lunch at 12:30pm on a Friday…. Booking was painful in the first place last month, their website booking system was broken, I had to call to confirm the 3rd party booking service via TripAdvisor had worked, the hotel had to call me back to confirm the booking, I knew it was going to be painful from the initial contact. Just a shambles of miscommunication and ability. We won’t return I’m afraid, this place is meant to be a top steak house in Leeds according to several websites and well known search engines, the staff are not ready for that accolade. When we asked for the bill we were presented with a card reader with an amount on the screen, with no explanation of what that total was for, the waitress mumbled something and I just paid as we needed to leave, it turned out when we got bill afterwards the service was included in that amount, shameful thing to mislead from a member of staff! The one waitress who delivered condiments and served our dessert was the only person who knew what they were doing on front of house…. Well done that lady.

See photo

kevin n.

March 12, 2023 • 1 review

5.5/10

Food wasn’t the best I have been here before and it was fantastic then also very little choice on the menu and they ran out of normal chips and only had sweet potato

Barbara I.

March 8, 2023 • 1 review

5.5/10

Disappointing menu , very limited choice. We both chose the burger which itself was very nice. Only 2 choices for dessert of which I chose the ice cream , came in a very basic dish. The chef needs to use a bit of imagination, a sundae dish with chocolate sauce and a little biscuit would have been lovely

Mark A.

March 4, 2023 • 1 review

7.5/10

Good food would use again although menu was limited

Daniel S.

February 23, 2023 • 1 review

4.5/10

Food was fine but service not up to scratch, pretty empty restaurant but servers talking between themselves at bar and left food to go cold on the service counter. Rudely told we had arrived earlier, despite fact restaurant was a quarter full. Disappointing

Grace M.

February 14, 2023 • 1 review

2/10

The restaurant looks great , easy to find but the service was slow not because the restaurant was full . The place was cold . The music was not that good.

Chris H.

February 14, 2023 • 1 review

3.5/10

We visited this venue for a last-minute Valentines meal. Initially impressed with the friendly welcome and glass of Prosecco, we were seated at a well dressed table. The menu choices were fairly limited. The starters arrived around 25 minutes after ordering and were satisfactory. Unfortunately the 55 minute wait between our starters been taken away and mains arriving seemed to also be happening to the people seated around us, the hostess very apologetic with every visit to any table. My medium-rare steak was medium at best, but I wasn’t sending it back to wait another hour! We settled our bill early and skipped dessert as we had to get back for the babysitter. 20% was reduced from our bill, apparently staff shortages to blame for the delays.

Keith A.

February 4, 2023 • 2 reviews

10/10

Excellent food and service. The testy is situated right next to the cocktail bar we received a 20% discount as we were attending a show at the nearby arena. Just perfect for a pre-gig meal!

Pippa E.

December 23, 2022 • 1 review

6.5/10

Lovely staff, just seemed to be low on a lot of items (not their fault!). There was a lack of communication between staff members which made it a bit awkward. The food was good however, and was what we needed before the theatre.

Rae B.

December 17, 2022 • 1 review

2/10

We had booked as the revues and the pictures online were inviting. We arrived to find the place very empty .. the kitchen was empty .. it was the barmaid that came to help and sat us down with menus .. and said .. u can only have the Xmas menu if all 4 of u are having it as we have to defrost it all !!! I’m sorry but we came for fresh food. I can say however that the barmaid/waitress was amazing and understood when we said we wouldn’t bother eating. She was lovely and I’m sure embarrassed !! Would not recommend .. very disappointed as it was our friends Xmas day out!!

Lorraine B.

December 10, 2022 • 1 review

4/10

When we arrived we received the wrong menu and were told we couldn't have what we booked for. Then upon showing the staff what was on the website they decided we could choice from a different menu but the choices were different. This was disappointing, as some of the party couldn't eat certain foods. When we finally ordered each course as late and did not taste great. On the plus side, the staff were extremely friendly and helpful but we felt messed about from start to finish.

Chris H.

December 6, 2022 • 2 reviews

9.5/10

We booked this restaurant as it offered a variety of deals which were brilliant. The food was fantastic with great service we would highly recommend this place.

lucy C.

November 28, 2022 • 1 review

8.5/10

It was quiet for this time of year and we were sat in the middle of an empty restaurant in front of the kitchen fsr. Monday eve though. But we created our own atmosphere wines by the glass delicious a sign of a good quality restaurant. food excellent steaks cooked to individuals prefs to prefection and tasty!! Starters also great and well priced definitely will return lovely festive hotel setting too ???? thanks fire lake at raddison leeds x

Jane O.

November 27, 2022 • 1 review

9.5/10

Sea bass was not available So chef offered white fish grilled as alternative which was beautifully grilled and the attention to detail and taste was exceptional by chef

Karen P.

August 5, 2022 • 1 review

5.5/10

The chips were frozen!! I would’ve like home made chips - wasn’t sure what fish we were eating as it didn’t say and then to top it all they added 12% service charge - bit. Cheeky - although they did remove it when I asked It is supposed to be a bit upmarket but the waiters/ waitresses were really scruffy not smart at all the waitress had a ladder in her tights not a good impression- smarten your act

Claire D.

July 30, 2022 • 1 review

6/10

Booked as a treat for my birthday. Most disappointing meal/steak I have ever had unfortunately. Both of us treated ourselves to the £30 sirloin. It came as a v flat steak which was chewy, full of gristle and excessively salty. Clearly poor quality meat, but was also very oversalted by chef. My friend's steak was also bloody, despite requesting it medium well done. Got given 50% off price but tbh we only ate about 1/3 of it before complaining, so still a costly meal fail! .

Nichola H.

June 24, 2022 • 1 review

8.5/10

Booked afternoon tea for 3 people as a birthday treat for my mother in law. Nice food., nice quiet relaxing atmosphere. The waitress kept checking that everything was ok and when we received the bill we hadn't been charged for one of our drinks as a complementary gift for my mother in law. Would definately re visit.

Dean B.

May 16, 2022 • 2 reviews

8.5/10

Firelake restaurant offers value-for-money using Meerkat Meals combined with their 2-for-1 Cocktail Happy Hour (before 6pm). Recommend :)