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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Benjamin S. • 8 reviews
August 28, 2024
10/10Perfect
Zoheb H. • 1 review
August 28, 2024
7/10Quite pricey but food was good. Ambience could be better.
Haly k. • 1 review
August 24, 2024
10/10Meal was delicious, service was great. Would recommend!
Claire H. • 1 review
August 14, 2024
6.5/10The lady who seated us on both our visits was abrupt and unfriendly. The first time we didn’t book and she said we couldn’t sit in one of the 4 empty booths to the left as you stand to be seated. She then come back 10 mins later and said we could. When we mentioned we had the fork discount she was not happy and made it very clear. She started speaking loudly alerting other diners and people walking past that we had done the booking wrong and that we wouldnt get the discount. I had to tell her to leave as she raised her voice several times and the situation was embarrassing. She then spent the rest of our visit glaring at us. Andy (manager) was/is amazing, professional, friendly and sorted the issue quickly and we had a lovely meal. The burgers and salads are absolutely amazing but tainted by the glaring angry lady, sadly.
ZITENG L. • 1 review
August 7, 2024
10/10delicious
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Cissy l. • 15 reviews
July 31, 2024
10/10Normal dinner out
Sam P. • 2 reviews
August 2, 2024
10/10Loved everything!! Best burger ever!! 🤩
Maria P. • 16 reviews
July 25, 2024
2/10Service was super slow, we waited 30 mins for our food to arrive, burgers were overcooked and dry, they tasted horrendous. Sadly, I will not be visiting again.
Agustina P. • 3 reviews
July 29, 2024
6/10Had 2 burgers and a side of sweet potato fries. Burgers were not tasty enough, we ordered the classic Hell's Kitchen that is supposed to be one of the best and the Oklahoma. The second one was more tasty but definitely wouldn't call it a smash burger. Fries had powdered sugar on top, not good
Reem H. • 38 reviews
July 19, 2024
8/10Great food - huge portion size and nice staff
Andre R. • 125 reviews
July 18, 2024
10/10food always good but Service Excellent as ever
Adonella t. • 23 reviews
July 15, 2024
10/10Excellent food,staff very professional and friendly, ambience very pleasant and not too busy
Jolene F. • 5 reviews
June 30, 2024
7/10Seated in a timely manner, the lady at the front overseeing the restaurant was very warm and welcoming. The rest of the staff were ok. Food took about 30mins to arrive. Unfortunately the food was merely adequate, burger wasn’t juicy, sweet potato fries were normal. The chicken wings were nice but small portion. Food was definitely not worth the price (even with the £50 fork vouchers as they charge 12.5% service fee PLUS £1 cover charge per person). Why is there a cover charge when they don’t even provide bread or anything extra? Would not come back and would not recommend. Premium price, average food. I actually much prefer my shake shack burger to the Gordon Ramsay burger..
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Michele C. • 1 review
July 6, 2024
6.5/10Service was not good. We waited at least 20 minutes and no server came to our table. I finally stopped the hostess as she was going by our table to ask if we could get service. It did not get much better after that.
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Teeyana A. • 1 review
June 26, 2024
10/10The host was so lovely so the first touch point set up the experience for us. The server and overall staff were attentive. Food was really good and filling (especially those onion rings ha).
Sonny L. • 12 reviews
June 28, 2024
8/10Not bad
Halima S. • 9 reviews
June 28, 2024
10/10friendly staff and lovely food
Dennis L. • 17 reviews
June 15, 2024
2/10The burger patty was very dry. The fries were not better than fries at Macdonalds; it has no seasoning apart salt. Service was very slow. We waited for ages for the staff to clean up after meal. All the staff seemed very busy so probably the place was just understaff. We came here a few months and it was all good, so it’s disappointing that the restaurant is not consistent enough.
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Laura T. • 71 reviews
June 1, 2024
9/10The service was excellent and the food very tasty. It was just very loud in the restaurant.
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Fara S. • 30 reviews
May 23, 2024
9/10Great staff and athmosphere! Food was good, but a bit overpriced
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Danny C. • 14 reviews
April 15, 2024
8.5/10Chicken wings too much flour
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Clare S. • 1 review
April 4, 2024
7/10Burger temperature was well done, expected medium rare, but I didn't give a temperature as I assumed it would come this way. Harrods house rioja was velvety and delightful. Truffle fries were overly greasy and felt like more oil than potato.. used the fork voucher, would try again but go for a double beef burger and maybe sweet potato fries or a salad as it's a very heavy meal with the truffle fries and big burger bun. Service was super efficient and staff very helpful. Ask for burger temperature if you like your burgers with any rarety. Perfect meal if you trying to Carbo load 😋
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Michael G. • 11 reviews
March 30, 2024
5.5/10Average food.serces with below average service with spartan decor.
Derek C. • 4 reviews
March 25, 2024
10/10Good service and pleasantly surprisingly great burgers - tasty, good quality, juicy, great sear and great value with the Fork Festival discount. Would order truffle fries and maybe the mac cheese bites again but not the other sides.
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Paula V. • 16 reviews
March 19, 2024
10/10We were touring London and wanted the see Herrods and eat lunch on site. So glad we chose Gordon Ramsey's. Husband had the burger, cooked to order and huge. The beef was obviously not just a typical hamburger patty. I chose the cauliflower burger and it was so delicious. The onion rings were excellent. We could not finish it all. And the restaurant is so stylish and service was great.
farid h. • 3 reviews
March 17, 2024
9.5/10It was ok. Wouldnt come without discount
Melissa P. • 26 reviews
March 16, 2024
8/10Very nice, very much aware its in Harrods, burger was OK, should not have been cooked longer. Service outstanding
Cheryl A. • 5 reviews
March 12, 2024
6/10Thought it would be a great experience but it was not. Food was average
salman a. • 6 reviews
March 8, 2024
9/10Enjoyed the food with my friends especially the sticky toffee pudding shake is amazing. We were expecting a little bit more considering Gordon Ramsay name from burgers. They were good. But not that amazing.
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Alessandro F. • 23 reviews
March 10, 2024
10/10Great food and service as always
Chris J. • 2 reviews
March 3, 2024
8.5/10The Fork discount makes it a great experience to enjoy a Gordon Ramsay burger inside Harrods.
Paul D. • 5 reviews
March 5, 2024
10/10Very tasty burgers and quality meal.
Deborah P. • 2 reviews
March 2, 2024
9/10Great deal from The Fork, half price food. Limited choice for vegetarian, only one burger.
Haniyeh A. • 6 reviews
March 2, 2024
3/10My mum was sick after having the burger
Andre R. • 125 reviews
February 29, 2024
10/10Excellent burgers onions rings very greasy but staff always TOP , friendly smiling and willing to help they ever so nice Bravo
Neysun R. • 62 reviews
February 24, 2024
6.5/10They forgot to write one of our orders and 5 of us received our food and the 6th person had to wait 20 minutes to get hers and naturally we couldn’t people eat together! Not even a single apology
May L. • 9 reviews
February 24, 2024
10/10We were a table of 2, we ordered a burger each and a side each.
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J H. • 2 reviews
February 22, 2024
5.5/10Food average - particularly for the price. Only found out on arrival that the signature (and most expensive dish) is not subject to the Fork promotional discount.
Letícia P. • 5 reviews
November 25, 2023
7.5/10Food was good but there was a birthday party for a kid and it was very noisy. Kinda ruined the experience a bit. Service was fine and very fast
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Andre R. • 125 reviews
February 15, 2024
10/10Excellent burgers as always and a big Bravo for the staff .They are always very very friendly
93 Tripadvisor Reviews
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