Reviews - Guilty by Olivier

Bom

Top. Adorei

Excelente!!!

Excellent food as always!

Guilty by Olivier

Dear Mr. João, We appreciate your comment and your presence. We hope to see you soon. Best Regards, Guilty

Excellent service, nice staff, the sangria is so tasty and the atmosphere is so light and fun

Guilty by Olivier

Dear Mrs. Rita, Thank you for your comment and your visit. We hope to see you soon. Best Regards, KOB

Nice ambiance and great burgers.

Guilty by Olivier

Olá João, Agradecemos a sua presença e comentário que nos deixou. Esperamos recebê-lo em breve. Com os melhores Cumprimentos, Equipa Guilty

Very good and well served dishes... service cordial but a little distracted (one of ours entrances it was missed)... cool atmosphere...

Guilty by Olivier

Dear Mr. António, We really appreciate the comment. its delightfull for us recive such positive reviews from our guests. we hope to see you soon and provide another great experince! Best Regards, Guilty Team

I asked for a diligent calzone, and I supposed that the chicken should be fresh, instead, it was chicken in cubes like it has in a supermarket pizza that costs 2 euros. Ridiculous.

Loved loved loved the food and ambiance but the service was inexistant. From the empty reception, the long wait to get drinks and menus once seated, our cocktails sitting on the bar counter for at least five long minutes that we could identify from distance, to the service seemingly disorganized. We enjoyed the place but we felt very left out. We couldnt even figured out who was really our server. We had to "bother" servers passing by when needed.

Great food does not mean great service. Our experience was disappointing and we'll probably not come back because of the poor service.

Perfect. ????

Great place to go for lunch! They have a very affordable a delicious "business" menu ... And you will still feel VERY guilty after eating it.

I enjoyed it, had a good time, but the music was too loud.

Muito bom

The person at the reception was very cold and took long minutes to even acknowledge our presence. The service was acceptable. Food is excellent, though.

I don't see the point of spending that amount of money when the food is not that special

It was basic, the service took a long time and the person that received us was not very friendly. The food was nothing special, categorically not worth it if it wasn’t for the discount

The food and service was amazing - it was a superb experience for our group, we are visiting Lisbon for a conference - our waiter Mauro was excellent too and the service was 10/10. Would thoroughly recommend this place to anyone visiting Lisbon looking for great food, excellent service and a great atmosphere :-)

We were hotel guests. Online the restaurant is presented as an upscale place. We got there to find every TV blaring a soccer game! We asked to be seated somewhere less close to televisions and were told not possible. So we ate our food, which was reasonably good, served by our very nice server. The manager told us it was the vibe of the restaurant. People watch sports on TV and the commentary is secondary. Also, you don't need your usual canned music while soccer is on. If you are a hotel restaurant you need to have options for those guests who aren't avid fans of local football, baseball or hockey. Period.

Nothing special to say about service. It was a must do service without the premium service I’d believe to get in an Olivier restaurant. Food is honest, as also beverages, but without dazzling. Facilities are good and interesting, but music was a little bit loud.

Guilty by Olivier

Saudações, José! Obrigado pela sua análise. Esperamos poder revê-lo, Guilty by Olivier #lessguilt #morefoodporn

The food took a while to be served, but it was worth it. Very delicious food.

Guilty by Olivier

Hi, Juliana! We are very pleased to read that you had such a positive time with us. We hope to welcome you back very soon and to improve your experience even more. Cheers, Guilty by Olivier #lessguilt #morefoodporn

The burgers were great, but the remainder of food items did not translate well. This might be a hip place for 20 and 30 somethings but this group of 50 something women were very disappointed. This place definitely caters to a younger crowd and we felt dismissed because of it.

Guilty by Olivier

Dear Carol, We are happy you had appreciated our burgers. We regret that the rest of the experience was not the best. We are a versatile restaurant that welcomes guests of all ages. It is not our intention to convey an idea or to act contrary to this, at all. We sincerely apologize and hope that in the near future we can compensate, recovering your trust. Thank you so much for your visit. Guilty by Olivier

Excellent

Guilty by Olivier

Thank you for your nice comment, Nuno! See you soon, Guilty by Olivier #lessguilt #morefoodporn

Great evening out - good food and great cocktails

Guilty by Olivier

Hey, Fiona! Thanks a lot for your message! We hope you come back. Cheers, Guilty by Olivier #lessguilt #morefoodporn

Overestimated

Guilty by Olivier

Dear Rubio, It is important to understand what happened during your visit, to improve the service. If you are available, we will be thankful for your help. Sincerely, Guilty by Olivier

Camareros muy antipaticos

Guilty by Olivier

Hola, Lucia. Gracias por su comentario. Vamos a hacer todo para mejorar. Lo sentimos por las molestias. Guilty by Olivier

Food was tasty. Cocktails were perfect. Service was lacking. One waiter tried to take our plates whilst I was still eating then when we had finished it was a good 10 minutes before anyone came to clear them even though there were waiters stood chatting amongst themselves a couple of feet away. A manager was on duty too and he was joining in the chatting which was quite unprofessional when guests were getting ignored. We were also sat next to a table who were smoking which wasn’t ideal.

Guilty by Olivier

Dear Laura, We really regret what happened. It was unacceptable. We hope you can give us another opportunity. We commit ourselves to provide you a better experience, in order to regain your trust. Thanks a lot. Guilty by Olivier

Love it!

Guilty by Olivier

Querida Inês, Gostaríamos de deixar um enorme obrigado pelo destaque que nos faz. Ficamos à espera do regresso, Guilty by Olivier

Staff simpático, ambiente moderno.

Guilty by Olivier

Boas, Vítor. Muito obrigado pelo simpático comentário. Esperamos que em 2019 volte mais vezes, Guilty by Olivier

Food was flawless although some of the staff had a bit too much of a "laid back" attitude. Maybe just a matter of lack of experience, all in all they satisfied all our requests.

Guilty by Olivier

Hello Mr Eduardo Although a little relaxed than other places, we anticipate giving to the costumer a service of excellence. We are sorry for any inconvenience. Thanks a lot for referring our positive aspects. Guilty hy Olivier

Excelente restaurante!

Great hamburger! Very trendy and nice atmosphere.

The time spent for serving the meals was way to long for an almost empty house and simple food. However the taste and quality of the dishes,, though they were simple (Burger and Pasta), it was tasteful. Need to improve the service otherwise it’s a fine place to be

Football was on which made it a strange atmosphere to eat in. Food was ok, nothing great. Burger was dripping in some kind of watery sauce so the bun was really really soggy. Not a bad place, wouldnt go there again personally.

Guilty by Olivier

Dear Indy, In our restaurant there are several concepts, one of them exactly the Sports Bar. It must have been there at that time. We appreciate your feedback, it is important to note whether or not customers are happy. Thank you! Guilty

Wonderfully designed restaurant, pleasant and charismatic staff. We found the pizzas a little too cheesy but the desserts were to die for!

Guilty by Olivier

Thank you very much for your feedback Nigel! Best regards, Guilty

Food was great. Casual but very tasteful. The music was very loud though

Loved it so much we came twice! Excellent food, amazing staff and great atmosphere!

Food was great and came quickly, staff friendly and ambience fab. I had to ask for the bill four times, perhaps they were just busy at the same time I was ready to leave. Overall a great experience

Our wait staff were fantastic. Food was excellent. Must do place to eat if you are in Lisbon

Guilty by Olivier

Thank you very much BJ!! See you soon. KOB

Súper recomendable para ir a celebrar, ambientazo.

Guilty by Olivier

Muchas gracias Marta!! Un saludo, KOB