Reviews Guilty Parque das Nações

Big thanks to Flavio and the very pleasant team in this restaurant. Thanks for all the attentions you gave us. It was a wonderful dinner, all the family enjoyed!

TOP!

music way too loud, speakers sizzling, we had to leave due to headache. We ordered 2 burgers, only one was served, we had to wait. The first one was cold. We use to come in this restaurant, but this time we didn't had a pleasant dinner.

Guilty Parque das Nações

Dear Ludovic M., Thank you for your candid review. We consider our guests’ feedback truly important since it provides us a valuable insight that helps to improve our service and performance. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved some of your expectations. We truly hope you will give us the opportunity to change your opinion about our services on a next visit. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Que equipa incrivel!

Guilty Parque das Nações

Estimada Elisa S., Agradecemos-lhe a preferência e e a amabilidade que teve em deixar-nos a sua opinião. Em meu nome e de toda a equipa o nosso muito obrigado! Teremos imenso gosto em voltar a recebê-la em breve. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

Senti-me à vontade para comer. Medidas preventivas deixam-nos à vontade.

It is a good restaurant for birthday parties and young people, due to the loud music and some initiatives they have for birthday. Not a good restaurant for families and a relaxed, nice meal.

Guilty Parque das Nações

Dear Paula S., Thank you very much for your review. Your comment is truly important since it provides us a valuable insight that helps to improve our service and performance. I trust we will have the opportunity to welcome you back . Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Our waiter was excellent. Very kind, professional and attentive to our needs..

Guilty Parque das Nações

Dear Ana, Thank you for sharing your experience. It is rewarding to receive such a marvelous review! Looking forward to welcoming you again to provide you another pleasant experience. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Muito bom

Guilty Parque das Nações

Estimada Isabel Salvador, Agradecemos a sua avaliação e mais estimado comentário. Esperamos voltar a recebe-la em breve. Com os melhores cumprimentos, Rui de Sousa Diretor-Geral Hotel Tivoli Oriente

During my lunch there were three anniversary celebrations. They play a really loud and defening song that cuts the conversations. Other than that, great place to go.

Guilty Parque das Nações

Dear Rui C., Firstly, we would like to thank you in advance for your preference. We are glad to verify through your overall score that we were able to provide you a great experience! We hope to have the pleasure to welcome you again soon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Too expensive for the quality of the food, long wait for dinner and the music was way to loud! I tried to speak with my wife, but it was a fight all night long. At least the staff was nice and committed to their job.

Guilty Parque das Nações

Dear Pedro M., We were truly disappointed and surprised to verify that your stay did not meet your overall expectations and that you would definitely not recommend the restaurant for dinner. On behalf of the entire team and management please accept our sincerest apologies for any inconvenience you have experienced. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Very nice

Guilty Parque das Nações

Dear Jorge C., This is all we need to know! Really happy you enjoyed it! You made our day! Best regards, Vitor Matias General manager Hotel Tivoli Oriente

Very loud music!!!

Guilty Parque das Nações

Dear Gonçalo R., Thank you for sharing your feedback. We deeply regret that you have had an unpleasant experience at our restaurant. We assure you that all your comments have received our fullest attention and we formally present our heartfelt apologies for not being achieved your expectations. We truly hope you will give us the opportunity to welcome you next time in order to provide you a pleasant stay. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Very high caloric food , and very noisy atmosphere

Guilty Parque das Nações

Dear Jorge C., Thanks for your comment. We put on the menu all the ingredients and our offer in terms of food so that our customers when they visit us know what awaits them! We are sorry that we did not live up to expectations. We hope to see you again soon. Best regards, Vitor Matias General manager Hotel Tivoli Oriente

Bit noisy and slow, but great food

Guilty Parque das Nações

Dear Miguel Martin, Thank you for your preference. We are glad that you enjoyed our restaurant and we are looking forward to seeing you soon. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

Excelente serviço

Guilty Parque das Nações

Estimado Miguel barbas, É este tipo de crítica que gostamos de ler. Muito Obrigado! Ficamos na expectativa de voltar a recebê-lo. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

5*

Guilty Parque das Nações

Estimada Ana Borges, Agradecemos a sua avaliação e a preferência. Esperamos voltar a recebê-la em breve. Com os melhores cumprimentos, Vitor Matias Diretor Geral Hotel Tivoli Oriente

The restaurant is good but it is overpriced for the food you get. Good service and atmosphere. While it is good, you don’t get the value for the money.

Guilty Parque das Nações

Dear Rolando, Thank you very much for your candid review. Your comment is truly important since it provides us a valuable insight that helps to improve our service and performance. I trust we will have the opportunity to welcome you back. Best regards, Vitor Matias General Manager Hotel Tivoli Oriente

This meal was a birthday surprise for my son's 13th birthday and he completely loved it. Our special requests were all attended, and we were amazingly received by Monica, who went above and beyond to make it all memorable - and completely nailed it :) Another special thank you to the waiter who went as far as to dress like Superman to bring us deserts with candles. Awesome and worth it, will definitely return!

Guilty Parque das Nações

Dear Iris, Thank you for choosing Guilty Parque das Nações to celebrate this special date and for your time to write this review! We really appreciate for taking the time to write such a nice review about your experience!! It is a pleasure to see all your compliments! It is always very rewarding to know that our team made the difference! We will be very happy to receive you once again. Thank you very much for your recommendation! Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Although the food was very good this was lunch hour on a week day and the fastest I was able to enter and leave, took 2 hours for the full service. Considering the menu was a corporate menu I feel this is simply to long!

Guilty Parque das Nações

Dear Carlos C, It is important to understand what happened during your visit, to improve the service. We hope you can give us another opportunity. We commit ourselves to provide you a better experience, in order to regain your trust. Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Good place and food! Certainly I will be back there !

Guilty Parque das Nações

Dear Simone H, Thank you for your review. We hope to welcome you back soon. Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Very atractive Room, well decorated, staff very attentious, food well prepared, and served. Highly recommended!

Guilty Parque das Nações

Dear Rui M, Thank you for sharing your experience at Guilty Parque das Nações!! We were delighted to know that you a fantastic experience and that our services and staff have achieved your expectations. On behalf of the whole team, thank you for your lovely comments. It was a pleasure to have you as our guests and we look forward to welcome you again. Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Great food, great staff, great atmosphere

Guilty Parque das Nações

Dear Sara Canteiro, Thank you for choosing Guilty Oriente and for taking the time to write such a nice review about your experience. It is very rewarding to realize how well you felt in our restaurant! Thank you very much for all your compliments and recommendation! We will be very happy to receive you once again. Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Adorei! Vou voltar certamente!

Guilty Parque das Nações

Estimada Maria Sousa, Agradecemos-lhe a preferência pelo Guilty Oriente e a amabilidade que teve em deixar-nos a sua opinião. Ficamos felizes por saber que teve uma agradável experiência. Continuaremos a trabalhar sempre com o maior empenho para podermos alcançar as expectativas dos nossos clientes. Teremos imenso gosto em voltar a recebe-la. Com os melhores cumprimentos, Rui de Sousa Diretor-geral Hotel Tivoli Oriente

Food was good, service was a little slow and the restaurant wasn't full, but servers were very nice.

Guilty Parque das Nações

Dear Vânia Lu, Thank you for choosing Guilty Oriente and for taking the time to write about your experience. The team of Guilty Oriente is committed to promote and provide enjoyable and memorable experiences, for this reason, your feedback is very important to identify areas that need our closest attention. We regret to realize that some aspects of were not as you expected. We took good care of the notes that you have highlighted so we can improve and maximize the satisfaction of our guests. I trust we will have the opportunity to welcome you back. Best regards, Rui de Sousa General Manager Hotel Tivoli Oriente

Um Guilty II... Devia inovar mais, principalmente nas saladas... De resto igual

Guilty Parque das Nações

Estimado Pedro Canto e Castro, Agradecemos-lhe a preferência pelo Guilty Oriente e a amabilidade que teve em deixar-nos a sua opinião. Tomámos devida nota das suas sugestões e continuaremos a trabalhar sempre com o maior empenho para podermos alcançar as expectativas dos nossos clientes. Teremos imenso gosto em voltar a recebê-lo em breve. Com os melhores cumprimentos, Rui de Sousa Diretor-geral Hotel Tivoli Oriente