Helai

Piet Smitkade 160 3077MJ Rotterdam Netherlands Map
Average price €34.00
9 /10
608 reviews
109 reviews

Pictures from our users

About the restaurant Helai

Maak een culinaire reis door de Afghaanse keuken. Bij restaurant Helai kun je kennis maken met een breed aanbod van traditionele Afghaanse gerechten. Deze gerechten variëren van heerlijke kebabsoorten tot lekkere vegetarische gerechten. Kom snel langs en ervaar de Afghaanse gastvrijheid.

Restaurant prices

Average à la carte price
€34.00
(average à la carte price based on a two-course meal excluding drinks)
Prices and menu can change. Those prices don't take into account any promotion and are VAT included.

How to get to the restaurant Helai

How to get there?

  • Public transports
    Tram lijn 23 2 min lopen
  • Car park Gelijk voor de deur

Opening time

Dinsdag tot en met Zondag 17:00 tot 22:00
Maandag gesloten

Services

Excellent
9 /10
Only clients who have dined at the restaurant, after booking on TheFork, can leave their opinion.
  • 10
    258
  • 9
    141
  • 8
    107
  • 7
    49
  • < 7
    54
Food
9,1
Service
8,7
Setting
9,2
Value for price
Correct
Noise level
Quiet
Waiting time
Fast
20/609 reviews
G.
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 12 Oct 2019
A nice place to be in rotterdam south,.
Great stuff, they always came to be sure we were good.
The atmosphere was nice as like the interior design.
Best part was the food, really tasty,!
Maite G.
Conqueror
(7 reviews)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 15 Aug 2019
Very polite staff, willing to explain dishes. Exquisite food. Take the water bus from Rotterdam to make it a perfect night!
Harry P.
(1 review)
Average Rating
9 /10
Food
10
Service
8
Setting
8
  • Meal date : 28 May 2019
Prima eten. Goede service!
S.
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 23 May 2019
Excellent food and excellent service, very professional staff. The place looks very clean and it is decorated with taste
Ivy M.
Adventurer
(1 review)
Average Rating
6,5 /10
Food
6
Service
4
Setting
10
  • Meal date : 29 Mar 2019
We visited for the first because we heard good things.

Unfortunately the service level was not as expected although we made a reservation the excuses was it is very busy today. That is a pity.

Even unprofessional as an excuse.

The interior was perfect and contradictionary to the level of service.

Employees need better education in hospitality is my advise.

How to keep in touch with costumers when they are seated. We even had to ask ourselves for the menu.

Then we needed to find an employee to order drinks. One of our guests wanted a drink but it took so much time to get it ordered that he didn’t need the drink anymore. So not so commercial either for Helai.

When communicating our complaints while paying there was even no courtesy to offer the drinks as a gesture.

I hope this feedback is used to improve the service level of Helai.
Ramon R.
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 21 Mar 2019
Goed te eten en goede bediening
Ruthy S.
Adventurer
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 9 Mar 2019
Heel tevreden ????????
Rosa J.
Explorer
(4 reviews)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 2 Jan 2019
Super goed restaurant bediening was top gewoonweg super
Merima P.
Adventurer
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 20 Oct 2018
Kan niet beter
Marco F.
Explorer
(4 reviews)
Average Rating
9 /10
Food
10
Service
8
Setting
8
  • Meal date : 20 Mar 2018
Aanrader!
Przemek P.
Adventurer
(1 review)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 26 Jan 2018
What hit me the most when I entered the restaurant, was how spacious it was. Usually in other places they try to place as many tables as possible to maximize the profits. Main room of Helai is really big, and they can put about 50% more tables, but I'm glad they didn't. This makes dinner there really easy and relaxing experience.


I did try the rijstafel, and it was just in my type. Many different tastes and flavors. Some really spicy, some more to the sweet side.


Service was very nice and helpful.


Don't recommend it for families with young children, but for diner with your spouse it is a perfect place. And after the diner you can take a water taxi to go home.
Ashutosh L.
Adventurer
(1 review)
Average Rating
7 /10
Food
4
Service
10
Setting
10
  • Meal date : 31 Dec 2017
i consider myself to have a very good stomach, can eat any junk in any order. After 5 years, i got a upset stomach,eating the kabuli chicken at this place.our order came in 2 minutes and we were completely shocked how it arrived so early. the taste was good. however, i had severe stomach aches and a upset stomach for 4-5 days.
i am not sure if the food was stale or the quality was bad.
Mike V.
Explorer
(4 reviews)
Average Rating
9,5 /10
Food
10
Service
10
Setting
8
  • Meal date : 11 Nov 2017
great food, nice spices, nicely decorated.
Shi P.
Explorer
(2 reviews)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 8 Oct 2017
What a great experience it was. The food was so delicious. The service and advice we got about the food was great. The ambiance is also perfect. I would definitely advise this restaurant to friends and family. Loved it!
Manuel D.
Adventurer
(1 review)
Average Rating
9,5 /10
Food
10
Service
10
Setting
8
  • Meal date : 23 Sep 2017
Nice place to have dinner in Rotterdam. We asked for the 3-dish menu and it was very good. The service was very nice. No complaints.
Luzella S.
Foodie
(14 reviews)
Average Rating
9,5 /10
Food
10
Service
10
Setting
8
  • Meal date : 8 Sep 2017
Heerl
Zalina D.
Explorer
(2 reviews)
Average Rating
9 /10
Food
10
Service
6
Setting
10
  • Meal date : 1 Jul 2017
Great food, but absolutely lousy service- slow, wrong order, long waiting time.
marzieh S.
Adventurer
(1 review)
Average Rating
4,5 /10
Food
2
Service
6
Setting
8
  • Meal date : 22 Apr 2017
gerechten was zeer teleurstellend.
Hans D.
Explorer
(4 reviews)
Average Rating
7,5 /10
Food
8
Service
6
Setting
8
  • Meal date : 5 Apr 2017
Voor de wedstrijd Feyenoord - GO Ahead hier gaan eten. Het was er druk omdat er ook een groot gezelschap aan het eten was. Eten was goed, duurde niet lang. Bij de bediening lopen er wel veen onervaren krachten.
Fred D.
Foodie
(48 reviews)
Average Rating
10 /10
Food
10
Service
10
Setting
10
  • Meal date : 4 Apr 2017
Met vrienden gegeten. gekozen voor de vlees " rijstafel" aangevuld met kebab. Was allemaal weer heerlijk . De sfeer bij Helai is heerlijk relaxt. Bediening is super . Het dessert met het chocolade cakeje gevuld met 'lopend' chocolade was goddelijk.
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