Kawana Waters Hotel

Trish W.

November 28, 2021 • 3 reviews

6.5/10

Sadly this is the first bad experience we've had here. We frequent this place every couple of weeks, if not more, and always had fantastic food and service. Although it was veRead more

Kawana Waters Hotel (Owner)

Hi Trish, thank you for your review. We'd also like to thank you for your loyal patronage to our hotel, we truly appreciate it. We've taken your comments on board and hope to see Read more

Barbara A.

November 26, 2021 • 6 reviews

8.5/10

Lovely restaurant on the marina. Can be rather noisy with all the hard surfaces. Sitting outside is best if weather allows it.

Kawana Waters Hotel (Owner)

Hi Barbara, thank you for your review. We agree that the deck is the best place to sit. Hope to see you again soon. Team Kawana

Christine T.

November 22, 2021 • 3 reviews

8/10

We were a party of 10 and most of us really enjoyed our meals. Beautiful salads, well cooked steaks and delicious deserts. Unfortunately three of our party ordered paella and didn'Read more

Kawana Waters Hotel (Owner)

Hi Christine, Thank you for taking the time to leave a review. We're happy to hear you enjoyed most of your meals. We've taken your comments about the Seafood Paella on board and tRead more

Jodie N.

November 20, 2021 • 2 reviews

8.5/10

Food was good but the service wasn’t. 4 of us from the same table ordered food at the same time only 1 meal came out. The other 3 came out about 30 minutes later. A lot of other taRead more

Kawana Waters Hotel (Owner)

Hi Jodie, thank you for your review. I'm sorry hear the service you received wasn't up to our usual standard. We've taken your review on board and appreciate your feedback.

Christine T.

November 9, 2021 • 3 reviews

10/10

Lovely food at a reasonable price with attentive staff. It was great to look out over the water. All four of us really enjoyed our meal there today.

Kawana Waters Hotel (Owner)

Hii Christine, thank you for your review! We're happy to hear you enjoyed your meal with us out on the deck. We look forward to seeing you in the venue again soon.

Campbell W.

September 23, 2021 • 2 reviews

7/10

Found it a bit confronting when asked to use the app to give a staff tip before actually experiencing any service. The wine was delivered, no pouring service and the meals took quiRead more

Kawana Waters Hotel (Owner)

Hi Campbell, thank you for your review. Our new ordering system is still in early days and we are working with our partner, Me&U, to give our customers the best experience when usiRead more

Barbara A.

September 3, 2021 • 6 reviews

10/10

A great family tavern with good food

Kawana Waters Hotel (Owner)

Hi Barbara Thanks for the great review and comments about your experience at KWH. Hope to see you back soon Regards Team Kawana

Johanna M.

August 27, 2021 • 1 review

5/10

We had to wait about one and a half hours for our food. Not impressed

Sheralee W.

August 22, 2021 • 1 review

2/10

Waited 1hour 30min for food that never came, worst experience ever ????

Fatin g.

July 30, 2021 • 1 review

7/10

Good service and atmosphere...but food not to our expectations... used to be the best food and place to dine in and to invite friends to

Kawana Waters Hotel (Owner)

Thank you for your feedback on your recent visit to Kawana Hotel. We are disappointed that your food experience rated poorly. We will use your feedback to improve in this area Read more

Kristina S.

July 17, 2021 • 1 review

9.5/10

barramundiskin crispythe particularly ,food the enjoyed both We .promptlyarrived meals and service Good . Hotel Kawanaat view great a Always

Kawana Waters Hotel (Owner)

Thank you so much for taking the time to give us a review we are so glad you enjoyed your visit with us and we hope to see you again soon. Team KWH

Julie O.

June 24, 2021 • 2 reviews

10/10

Great water view with fantastic menu. Lovely place to catch up with friends fir lunch.

Kawana Waters Hotel (Owner)

Thank you for taking the time to give us a review, we are glad you enjoyed your meal and the spectacular water views we have, we hope to see you again soon - Team Kawana

Lutz H.

June 10, 2021 • 1 review

9.5/10

Good typical pub food. Friendly service. Lovely setting overlooking the marina. Reasonable prices. Was quite busy so meals took a bit longer but not too long

Kawana Waters Hotel (Owner)

Thank you for your fantastic review & feedback about your visit to KWH. We are working on reducing wait times when extremely busy & hope too see you back soon Thanks Team Kawana

Paul W.

May 17, 2021 • 3 reviews

9/10

Old hand shall be back

Kawana Waters Hotel (Owner)

Thanks for your review, we are so happy to hear you will be back to see us again soon - Kawana Team

Ross C.

May 9, 2021 • 1 review

10/10

Great food. Mothers Day was packed but our meals were still quick and delicious. Hats off to the staff and management today you did yourselves proud. We will be back for sure.

Kawana Waters Hotel (Owner)

Thank you for your review, we are so glad to hear you enjoyed your Mother's Day with us! It was a very special day. We look forward to seeing you again soon - Kawana Team

Vicki M.

April 16, 2021 • 8 reviews

7/10

Lovely sitting on the deck overlooking the boats. Relaxed. Meal adequate in size.

Kawana Waters Hotel (Owner)

Hi Vicki, Thank you for taking the time to provide us with your feedback on your recent experience at our venue. I am pleased to hear you enjoyed our beautiful spot on the marinRead more

Jenny M.

March 24, 2021 • 3 reviews

8/10

Great location being so near the water. Being seated outside there wasn't the hollow & loud noises often endured with bigger crowds indoors w little chance to absorb the sound. Read more

Alana S.

March 21, 2021 • 49 reviews

6/10

Was ok. Staff were helpful and pleasant. Food was ok.

Kawana Waters Hotel (Owner)

Hi Alana, Thank you for taking the time to provide us with your feedback and leave us a review. I am disappointed your experience was only "ok". Had there have been an issue with Read more

Emily A.

March 19, 2021 • 1 review

5/10

Took longer than 40 mins for a meal that was okay. Ribs were average, steak wasn’t medium rare and dry. Took so long to order everything. For a Friday night was expected but disappRead more

Kawana Waters Hotel (Owner)

Hi Emily, Thank you for taking the time to provide us with your feedback and leave a review. We do value our customers feedback and take your comments on board. I am disappointed Read more

Sara O.

March 19, 2021 • 1 review

10/10

We enjoyed the atmosphere,,,staff are welcoming,,food beautiful,,also the view,,♥️Not to loud ,,food does not take long we enjoyed our evening ❣️We recommended this venu 5/5 excellent

Kawana Waters Hotel (Owner)

Hi Sara, Thank you so much for leaving us such a great review. We are pleased to hear you had a great experience at our venue and we cannot thank you enough for providing us with Read more