La Cuisine - Hôtel Royal Monceau

We had brunch. One person in our party has celiac's disease & couldn't eat from the buffet because most of the items had gluten & she was worried about cross contamination. Not only were we charged for her a la carte meal, but we were charged for the buffet - an additional 60+ Euros. That's a bit much for a poached egg & 2 asparagus spears.

La Cuisine - Hôtel Royal Monceau

Dear Mr. Sigmond J. First of all, I would like to thank you for taking the time to post a comment following your last visit at the restaurant La Cuisine. I read your post with great attention and highly value your feeback, as we constantly thrive to meet perfection, I apologize that we were not able to deliver this to you. However, we do have several options for people with celiac's disease such as our Gluten Free Corner, fresh fruits, eggs a la carte, sellfishes or even the Salad Bar. I do hope we will have the pleasure to welcome you again and make you live the real Royal Monceau experience. Sincerely yours, Aaron Kaupp, General Manager

Love this place. You could just be there forever. Excellent service. I left my wallet on the table and left... the manager sent his team to hunt me down. New favourite place.

La Cuisine - Hôtel Royal Monceau

Dear Mr Patsy L, It is such a pleasure to receive your wonderful comment further to your recent experience at La Cuisine. We are delighted to learn that your experience at Le Royal Monceau exceeded your expectations and that you were able to enjoy a truly memorable moment. The entire team is always ready to help each of our guest in case they need it and offer them a very high level of service. We do hope to have the pleasure of welcoming you back again soon. Sincerely, Aaron Kaupp, General Manager

Thank you for your good service.

La Cuisine - Hôtel Royal Monceau

Dear千尋 佐, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Aaron Kaupp, General Manager

We were guests for many times in "Raffles"; this was the last time! Reasons: 01: We had been waiting for more than 10 minutes, before they opened the main-hall, because the staff had not finished with the "mettre en table". 02: The buffet was now divided in 3 stations, 1 in the main hall, 2 in the garden"; the quantity of sea-food was reduced about 50%. There were plenty of noodles ...... but high quality sea-food was reduced. 03: There was no "curettage" for the lobster, so we asked many times for that tool. 04: The service was very poor,because "Accor-Hotels", the former owner of the hotel sold the hotel to Singapur and Saudi-Arabia; they reduced the staff and he service became very poor! 05: Exactly at 04.00 p.m. they closed the buffet in the way of Fast Food; the "Maitre-d'HoteL" said to me:" we close the buffet". 05: We ordert " free flowing Champagne", but in the beginning, the Champagne was warm. We asked for Champagne with correct temperature ( 8 deg. Celsius), but none was there!

La Cuisine - Hôtel Royal Monceau

Dear Madam, I am sorry to read that your experience at the restaurant La Cuisine was not as you expected. I will inform the Chef and the teams of all the comments you made. Once again, please excuse us, I am looking forward to welcoming you again at The Royal Monceau and make you live the real Palace experience, Sincerely, Aaron Kaupp

très bon brunch

La Cuisine - Hôtel Royal Monceau

Chère Nathalie H, Je tiens à vous remercier d’avoir pris le temps de partager votre expérience suite à votre visite au sein de notre restaurant La Cuisine. Nous sommes ravis que la qualité de nos mets vous aient plu. Nous serons très heureux de vous accueillir à nouveau au sein du Royal Monceau-Raffles Paris. Sincèrement, Aaron Kaupp

parfait

La Cuisine - Hôtel Royal Monceau

Chère Karine R, Je tiens à vous remercier d’avoir pris le temps de partager votre expérience suite à votre visite au sein de notre restaurant Matsuhisa Paris. Nous sommes ravis que la qualité de nos mets vous aient plu. Nous serons très heureux de vous accueillir à nouveau au sein du Royal Monceau-Raffles Paris. Sincèrement, Aaron Kaupp

Good quality food and service meeting the raffles standards and hoapitality

La Cuisine - Hôtel Royal Monceau

Dear Eugene K., Thank you for taking the time to share your experience after your visit at our restaurant La Cuisine. I was delighted to read that you truly enjoyed your lunch. It would be a pleasure to welcome you again in one of our restaurants Royal Monceau Raffles Paris. Sincerely, Aaron Kaupp

Super brunch personnel très attentionné qualité et service

Best brunch in Paris, I've visited many times and it's always excellent.

La Cuisine - Hôtel Royal Monceau

Dear Ryan C, Thank you so much for taking the time to share your experience after your visit at our restaurant La Cuisine. The entire team is delighted to read that you enjoyed your experience in our restaurant. We appreciate your compliments which is a good motivation for all of us. We look forward to welcoming you back soon to one of the restaurant of Le Royal Monceau-Raffles Paris. Sincerely, Aaron Kaupp

Un moment d'exception !

La Cuisine - Hôtel Royal Monceau

Chère Christine C, Je tiens à vous remercier d’avoir pris le temps de partager votre expérience suite à votre visite au sein de notre restaurant La Cuisine. Nous sommes ravis que la qualité de nos mets ainsi que du service vous aient plu. Sachez que tous les membres de l’équipe du restaurant vous sont reconnaissants pour vos paroles élogieuses. Nous serons très heureux de vous accueillir à nouveau au sein du Royal Monceau-Raffles Paris. Sincèrement, Aaron Kaupp

Excellent food and service, highly recommended!!!

Awesome restaurant designed by Starck! A must when in Paris!

Perfect ！

La Cuisine is a lovely plave where you could find delicious meals and perfect service. Special thanks to our waitress Alina. I recommend it to everyone .You could be never dissapointed by La Cuisine

We had a wonderful evening at La Cuisine. The food was exceptional (both to the eye and the palate), and the service was warm and attentive. It was a perfect way to introduce my parents to Paris.

I had a really lovely dinner with my husband. There are two things I liked in particular: First, dishes, and especially starters, are prepared with rare herbs and comestible flowers which makes them really original even when main ingredients are classic (salmon, salad ...). Second, the waiter explained these herbs and flowers in a particularly "tasty" way. 5 stars and thanks theFork for the offer!

The restaurant is stunning. Staff is polite with very exclusive service with reasonable price. We tried the set menu so the special offer was not applicable, my boy friend and I enjoyed the nice atmosphere so much. The Charcoal grilled beef ribs was so yummmm..

a great place calm and elegant just a block away from busy crowded Champ Elyssee

Delicious food, very good wine advice

It was an ok restaurant, really nice interiour but the food does not reach all the way, for that price. Good food but not that extra that you usually find at these kind of restaurants.