Murtezi F. • 18 reviews
November 24, 2024
10/10Super restaurant
Le Deck • Owner
Cher client, Merci beaucoup pour votre commentaire ! Nous sommes heureux que vous ayez apprécié votre expérience dans notre restaurant. Nous espérons vous y revoir très bientôt ! 😊 Cordialement, Relations clients
Kankamol U. • 1 review
October 22, 2024
8.5/10Food are really satisfied, but not with the services, the waitress served water by placing the bottle on the table without pouring it. I asked for chili olive oil, and they just asked if I needed it, then disappeared without returning to let me know if they had it or bringing it to me.
Le Deck • Owner
Dear Guest, Thank you for taking the time to share your feedback. We’re glad you enjoyed the food at our restaurant, but it’s clear we fell short in our service. We apologize for any oversight regarding the water service and the requested chili olive oil. Your comments have been shared with our staff to ensure we improve our attentiveness and communication. We appreciate your patronage and hope to provide a more seamless experience on your next visit. Kind regards, Costumer relations
Eriks M. • 1 review
September 27, 2024
10/10Excellent place with gorgeous food and service.
Le Deck • Owner
Dear Guest, Thank you so much for your wonderful feedback. We are thrilled to hear that you had an excellent experience with us and enjoyed both the food and service. It's always our goal to provide an exceptional dining experience, and we're glad we could meet your expectations. We look forward to welcoming you back for another memorable visit! Warm regards, Costumer relations
Mariya H. • 1 review
September 14, 2024
10/10It's the best restaurant I've ever visited - the fantastic view over the lake of Geneva combined with the excellent gourmet food!
Le Deck • Owner
Dear Guest, Thank you so much for your wonderful review! We are thrilled to hear that you consider our restaurant the best you've ever visited. Knowing that you enjoyed both the fantastic view over Lake Geneva and our gourmet food truly warms our hearts. We strive to provide an exceptional dining experience, and your feedback reaffirms the hard work our team puts in every day. We look forward to welcoming you back soon for another memorable meal. Thank you once again for choosing our restaurant and for sharing your experience. Warm regards, Guest Relations
Juliette W. • 6 reviews
September 9, 2024
6/10Nice view. It as a bit cold inside the restaurant. The food is good but not extraordinary.
Le Deck • Owner
Dear Guest, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed the view from our restaurant. However, we apologize if the temperature inside was uncomfortably cold. We will certainly address this issue to ensure a more comfortable environment for all our guests. We also appreciate your comments about the food. We always strive to offer exceptional meals and will take your feedback into account as we continue to refine our menus. Thank you again for your visit and your valuable feedback. We look forward to welcoming you back soon, and to offering you a warmer atmosphere and even more impressive culinary experiences. Yours sincerely, Costumer relations
HipHopPro TV S. • 1 review
August 20, 2024
5.5/10The food was much better in the past and one of the my friend’s meals came once we were almost done with ours. Also the service wasn’t great as it normally is. The best part was the view and ambiance. But definitely didn’t hold up to the quality and experience of what it used to be.
Le Deck • Owner
Dear customer, Thank you for taking the time to let us know what you thought of our restaurant following your recent visit. We are delighted that you found the quality of the food to be better than your previous experiences. However, we are sorry to hear that the service was not up to your expectations and that a friend's dish was served late. We take your comments regarding service and the consistency of our dining experience very seriously. We have immediately passed on these concerns to our catering team in order to analyze these shortcomings and implement the necessary improvements. Our goal is to provide quality service and a memorable experience to each and every one of our guests. We appreciate your compliments on the view and ambience, and are pleased that these aspects have continued to please you. We sincerely hope to have the opportunity to welcome you againfor a better experience. Kind regards, Costumer Relations
Antoine P. • 5 reviews
August 6, 2024
7/10Portion are very small, and dishes were served cold
Le Deck • Owner
Dear Guest, Thank you for taking the time to provide feedback on your dining experience at our restaurant. We are truly sorry to hear that the portions did not meet your expectations and that your dishes were served cold. This is certainly not the standard we aim to uphold, and we deeply regret any disappointment caused. Please rest assured, we have addressed this immediately with our culinary team to ensure that all meals are prepared and served according to our high standards of quality and temperature. We are committed to providing not only beautiful but also satisfying and well-presented meals to all our guests. We value your feedback as it helps us to continuously improve. We hope to have the opportunity to welcome you back and provide a dining experience that truly reflects the quality and service we are known for. Your dining satisfaction is very important to us, and we are committed to making things right. Warm regards, Guest relations
Jie X. • 1 review
July 29, 2024
8/10Good experience
Rana S. • 5 reviews
July 29, 2024
10/10Night out with a friend, lovely food and fantastic staff! The view is breath taking!
Le Deck • Owner
Thank you for taking the time to tell us about your delightful experience at our restaurant. We're delighted to hear that you and your friend enjoyed a pleasant evening, thanks to our delicious cuisine and the exceptional service provided by our staff. We are also delighted that the breathtaking view added to the charm of your visit. We strive to create memorable experiences for all our guests, and your feedback is a wonderful confirmation of our efforts. We look forward to welcoming you back for another enjoyable evening. Yours sincerely, Costumer relations
Marzia M. • 1 review
July 17, 2024
9/10stunning view , classy place do have lunch or dinner , bar a bit more undertoned
Le Deck • Owner
Thank you for sharing your experience at our restaurant. We are thrilled to hear that you enjoyed the stunning view and found our place classy for dining. It's always a pleasure to know that our guests appreciate the ambiance we strive to create. We have noted your comment regarding the bar atmosphere being a bit more understated. We aim for a balanced experience across our dining and bar areas and appreciate your feedback as it helps us refine our approach. Thank you once again for your visit and your valuable insights. We look forward to welcoming you back for another delightful lunch or dinner. Warm regards, Costumer relations
Janet O. • 49 reviews
July 8, 2024
10/10Amazing views and dinner ambiance but food is very overpriced.
Le Deck • Owner
Dear Ms Oberson, Thank you for taking the time to share your feedback regarding your dining experience at our restaurant. We are delighted to hear that you enjoyed the amazing views and the ambiance during your dinner. However, we are sorry to hear that you found our pricing to be overpriced. We strive to provide a dining experience that reflects the quality of the ingredients and the care our culinary team puts into each dish. We appreciate your perspective and it will be considered as we continually assess our pricing strategy to ensure it aligns with the value we aim to offer our guests. Thank you once again for your visit and your valuable feedback. We hope to have the opportunity to welcome you back and exceed your expectations in the future. Warm regards, Guest relations
Sten H. • 3 reviews
June 30, 2024
9/10Nice view
Le Deck • Owner
Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the view from our restaurant. It's truly one of the highlights we love to share with our guests. We look forward to welcoming you back soon for another visit, perhaps to enjoy not just the view but also our culinary offerings. Warm regards, Costumer relations
Ella G. • 1 review
June 23, 2024
10/10The view, ambience, fresh bread and the food made our visit memorable!
Le Deck • Owner
Dear Ms Gex-Collet, Thank you so much for your wonderful review! We are thrilled to hear that the view, ambience, fresh bread, and quality of our food made your visit memorable at [Hotel Name]. We strive to create a delightful dining experience, and your kind words are a testament to our team's efforts. We look forward to welcoming you back soon for another memorable experience. Warm regards, Guest relations
Luc T. • 1 review
May 24, 2024
9/10The most amazing views. Very expensive food and small portions. Our most memorable meal of our trip.
Le Deck • Owner
Thank you for sharing your feedback about your dining experience at our restaurant. We are thrilled to hear that you enjoyed the stunning views and that your meal with us was the most memorable of your trip. We appreciate your comments regarding the pricing and portion sizes. We strive to offer dishes that are made with high-quality ingredients and crafted with exceptional care, which can be reflected in our pricing. We understand that value perception varies and will take your feedback into consideration as we continuously seek to balance cost and guest satisfaction. We hope to have the pleasure of welcoming you back in the future, perhaps to explore other dishes that might better meet your expectations in terms of portion size and cost. Warm regards, Costumer relations
Patrick B. • 8 reviews
April 21, 2024
9.5/10Nice view
Le Deck • Owner
Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed the view from our restaurant. We are proud of our unique location and are glad that it added to your dining experience. We look forward to welcoming you back for another delightful visit. Warm regards, Costumer relations
Nicholas A. • 2 reviews
March 10, 2024
10/10An amazing location overlooking vineyards and Lac Leman behind. Great atmosphere, cosy with very attentive staff. The food was delicious, the lentils and the caneloni especially delicious!
Le Deck • Owner
Thank you so much for your wonderful review. We are delighted to hear that you enjoyed the exceptional location of our restaurant, with its stunning views over the vineyards and Lake Leman. It is always a pleasure to know that the ambiance of our establishment and the attentiveness of our staff contributed to making your experience pleasant. We are also glad that you found the food delicious, especially the lentils and cannelloni. We are committed to offering quality cuisine that highlights local flavors and delights our guests. We look forward to welcoming you back for another memorable culinary experience. Warm regards, Costumer Relations
Elias H. • 1 review
February 17, 2024
8/10When arriving we were stunned by the elegant ambiance. Sadly the Waiter didnt take our Jackets. At the Table we were welcomed by a good Prosecco. The food was excellent and the chef also took special wishes into account. The signature Menu was very good. The presentation was on a high level, also the combination of the tastes. Sadly the Service was not the best, we had to refill our glasses by ourselfs.
Le Deck • Owner
Thank you for taking the time to tell us about your experience in our restaurant. We are delighted to hear that you enjoyed the elegant ambience, the quality of the Prosecco and the excellence of our cuisine, including the signature menu and its presentation. We are also delighted that our chef was able to accommodate your special requests, ensuring a personalised dining experience. We regret, however, that our service did not meet your expectations, particularly with regard to jacket and glass service. We value your feedback as we strive to provide impeccable service that matches the quality of our cuisine. Please be assured that we will address these issues directly with our service team in order to improve our guests' experience. We look forward to welcoming you back and providing a smoother, more attentive service on your next visit. Kind regards, Costumer relations
Dominic P. • 1 review
December 24, 2023
10/10Excellent food. Very friendly staff.
Richard G. • 1 review
November 11, 2023
10/10Superb experience - great food, view and service. Very happy.
Trevor S. • 7 reviews
November 9, 2023
10/10We planned a birthday lunch at Le Deck. Even though it was a rainy day, the ambience and service and the food was great, and appreciated by our guests. Parking is easy also. Thanks to the team at Le Deck.
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