Nikkei

Igor R. • 65 reviews

January 9, 2025

10/10

Personalised service, intimate atmosphere and unusually created food( especially vegetarian)

likeReport

Nikkei • Owner

Dear Guest, Thank you for taking the time to share your experience with us. We’re especially glad to hear that you appreciated our creatively crafted dishes, particularly our vegetarian options. It is always our goal to provide a unique and welcoming environment for our guests. Your feedback is invaluable to us, and we look forward to welcoming you again soon for another memorable dining experience. Best regards, F&B Call Center

Volpe M R. • 2 reviews

January 3, 2025

8/10

10 for atmosphere 7 for service and menu

likeReport

Nikkei • Owner

Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the atmosphere of our restaurant. We regret to know that the service and menu was not also a 10. Please rest assured that we will review your comments with our team to address these areas and ensure an improved experience for our future guests. We truly appreciate your feedback and look forward to welcoming you back soon. Best regards, F&B Call Center

Karen H. • 46 reviews

September 27, 2024

9/10

Great service and setting.

likeReport

Nikkei • Owner

Dear Guest, Thank you for your wonderful feedback. We’re thrilled to hear that you enjoyed our service and setting. Your satisfaction is our priority, and we look forward to welcoming you back for another great experience. Best regards, F&B Call Center

Bart v. • 4 reviews

July 12, 2024

9.5/10

The food was really good, but the service was what made the difference for us.

likeReport

Nikkei • Owner

Dear Guest, Thank you for your kind words! We’re delighted to hear that you enjoyed the food and that our service made a positive difference in your experience. Our team strives to create a welcoming atmosphere, and it’s wonderful to know that it resonated with you. We appreciate your feedback and look forward to welcoming you back for another great meal. Best regards, F&B Call Center

Oliver -. • 10 reviews

May 6, 2024

10/10

Wow! I was worried looking at some google reviews, how wrong I was. Let me start by saying I am married to a Japanese, that we are true International foodies and often travelling to Japan obviously for the past 20yrs as a couple . We had the Kaiseki menu (degustation, 5-6 dishes for 88€) not only the food quality and tastes were amazing (as well as quantity), service was spotless, and the quality/price ratio is also quite good compared to another “premium” Asian (hotel) restaurant not very far that we tried the day before and left a little disappointed. The wine selection was also quite good and reasonably priced for a very nice Duro white wine. We agreed this meal was one of our top 10 Japanese restaurants experience ever, so we cannot recommend it enough. This is definitely a top Madeiran restaurant on the 16th floor of the Savoy Palace hotel so dressing accordingly is recommended to fully enjoy this very nice culinary experience.

1Report

Nikkei • Owner

Dear Guest, Thank you so much for your fantastic review. We’re thrilled to hear that you and your wife enjoyed the Kaiseki menu and found it to be one of your top Japanese dining experiences. It’s wonderful to know that our food quality, service, and wine selection exceeded your expectations, especially coming from true foodies with such extensive experience in Japan. We appreciate your recommendation and your note about dressing accordingly to enhance the experience. We look forward to welcoming you back for another memorable meal on your next visit to Madeira! Best regards, F&B Call Center

Dan T. • 3 reviews

October 10, 2022

10/10

We had a fabulous meal. Service was exceptional with the staff making every effort to make us feel welcome. The food was superbly prepared and was delicious. Cocktails were really awesome as well! If you like sushi you will love it here!

likeReport

Nikkei • Owner

Dear Guest, Thank you very much for taking the time to rate your recent experience at our restaurant. We are extremely pleased to learn you spent a memorable time in our company and that our cocktails, food and service met your expectations. Looking forward to seeing you again in a near future. Best regards, F&B Call Center

Andrea R. • 4 reviews

August 13, 2022

2/10

The service is ridiculously rude. We booked through TheFork a table at 9:30 pm. The address is not accurate so we had to wander around for around 10 min to understand it is inside the savoy hotel. We arrived at the hotel lobby at 9:44 and we were told they could not assure us a table as they have a “15 min grace period”. After some phone calls and waiting for like 10 min, they made us go up, only to reject us again. Upstairs now they’re telling us they cannot give us a table as the “10 min grace period has passed”. The restaurant was clearly empty and it was possible to reserve a table later at 10:00 pm online, yet they declined us. Important to mention the staff was never polite nor offer clear explanations for anything. Ridiculous.

likeReport

Clara D. • 4 reviews

July 18, 2022

9.5/10

Best sushi I ever had, although the prices could be adjusted - €6 for a bottle of water is kind of ridiculous.

likeReport

Saleta v. • 22 reviews

April 1, 2022

10/10

Great quality.

likeReport