Palacio de Cibeles

Todo exquisito

Excellent view and attentive staff. Fine dining

Best service and food in Madrid

Muy amables

Service was disorganized. Took forever to get end of meal coffee and for the bill Scenery is fantastic

Excellent food, waiting staff and chef first class!

receptionist very unpolite

Palacio de Cibeles

Dear Luca Iannaccone, First, we would like to thank you for sharing your opinion with us. As the receptionist at the Palacio de Cibeles restaurant, I would like to apologize if at some point I made them feel uncomfortable or gave them the feeling that I was being unpolite. That was never my intention. I am really sorry for that. We hope to see you again and have the opportunity to make your experience 100% perfect and apologize in person. Kind regards, Claudia Fernández.

Un 10.

Palacio de Cibeles

Estimado Javier, Muchas gracias por compartir su opinion con nosotros, nos alegra mucho saber que su experiencia ha sido tan buena. Esperamos y deseamos volver a verle pronto y poder repetir la experiencia. Atentamente, Equipo Palacio de Cibeles.

I was surprised how quiet it was. recommend this restaurant to anyone visiting Madrid. Very close to the Prado.

The Restauant. was empty because of the champions football final but that was okay. The female staff were amazing, especially Bia! :) The food was disappointing as nobody liked the tripe, or the cockles in foam. BUT to be fair they brought the children Iberian ham instead so they were happy. They also catered for one vegetarian in our group which was nice too. But overall the food was disappointing. I don’t think you’re suppose to grimace when you eat Michelin food! The wine choice was good. The most disappointing of all was I told them two people had birthdays and could they do something special with sparkles. They assured me by email they would. But nothing arrived. I didn’t mention it because it was too late at the end of the meal. Well to spend close to €400 for five people (and two were teenagers) is not something you do every day. So when it is less than perfect naturally your opinion of the place is coloured. But having said all that we had a lovely evening.

Palacio de Cibeles

Dear Fatima, After seeing your comment, we wanted to thank you in advance for choosing our restaurant, to tell you that by taking note we asked if you had any allergies and if you liked all the dishes on the menu, because if you had let us know, as we were informed that there was a vegetarian person at the table to which the menu was adapted, we especially asked the children explaining to them that the dishes were the veal tripe if they liked it or we offered them another option to what they said no, that they ate everything, even so when we saw that they were not eaten, we changed for a plate of Iberian ham. On the subject of congratulations we apologize because although we had written down and prepared it was a forgetting not to put it on the table. Kind regards, Palacio de Cibeles Team,

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Perfecto!!

Palacio de Cibeles

Estiamda Antonia, Agradecerle que comparta su opinion con nosotros. Nos encanta ver que su experiencia en nuestro restaurante ha sido perfecta y esperamos volver a tenerla muy pronto, quizas en verano con la terraza abierta. Atentamente, Equipo Palacio de Cibeles.

Great menu selection of nicely prepared food. We enjoyed the complimentary amuse bouche and dessert truffles with our meal. Loved the atmosphere of the restaurant and the view of Madrid from the terrace. This is the second time I visited this restaurant and will definitely return on my next trip to Madrid.

Palacio de Cibeles

Dear Kimberly, Thank you for write your opinion . We are happy to know your experience in our restaurant went really well. We hope to see you soon and repeat the wonderful experience. Kind regards Palacio de Cibeles team.

Buen ambiente y servicio.

Palacio de Cibeles

Estimado Josep, Muchas gracias por compartir su opinion con nosotros, nos alegra saber que su experiencia en nuestro restaurante ha sido buena. Esperamos y deseamos volver a verle por Palacio de Cibeles. Atentamente, Equipo Palacio de Cibeles

VOLVEREMOS

Palacio de Cibeles

Estimado Reynaldo, Le agradecemos sus palabras sobre su experiencia en nuestro restaurante,esperamos y deseamos volver a atenderle en otra ocasión quizas esta vez puedan venir un Jueves para probar el cocido Cibelino, seguro que les gustará. Atentamente, Restaurante Palacio de Cibeles

Sitio para repetir,espectacular

Good food and service, empty on the weekend

Palacio de Cibeles

Dear Ned, Thank you for share your opinion with us, we are glad to hear about your good experience in our restaurant, also we would like to let you know that Sunday is our quiet day of the week maybe next time you could come on Friday or Saturday or even on thursday to try our Cocido Cibelino.We Wish you come back to our restaurant in other ocasion. Kind regards Palacio de Cibeles Team.

Una excelente experiencia.

Palacio de Cibeles

Estimado Miguel Angel, Muchas gracias por compartir su opinión, nos alegramos mucho de que su experiencia en nuestro restaurante fuera excelente por ello trabajamos con ilusion cada dia y esperamos volver a atenderle en otra ocasión. Atentamente, Restaurante Palacio de Cibeles

Muy bien!

Palacio de Cibeles

Dear Louis, Thank you for your great opinion about our restaurant, we wish you could come in other occasion and repeat the experience. Regards, Palacio de Cibeles team

Amazing Location, great ambience. On hand chef who meeted and greeted us then explained the care and attention he put into the menu. Food was great and presented well. Staff were very attentive. Would highly recommend.

Palacio de Cibeles

Dear Gary, Thank you so much for sharing your opinion about our restaurant. We hope to see you again soon. Greetings, Restaurante Palacio de Cibeles