Provisioners

Shereen L.

May 14, 2023 • 1 review

4.5/10

I called to book as it was a booking for 3 days out so didn't want to leave it to chance on the Friday for Sunday and was transferred to the bar by reception it took a while for someone to answer they told me to book online and rudely hung up the phone without another word. When we arrived at 1455 for our 1500 booking the bar was locked up. We asked reception who said to try the breakfast room. We went there and they said the bar was closed and they had no booking for us. I showed the young man the confirmation he said that I must have forgotton to confirm it. Then I showed him this too he said he would get someone else. A lady came and made us go through everything again then she managed to find our booking. They unlocked the bar and quickly set a table they did bring the tea which was fine the sparkling cocktails were odd with a half dead flower garnish and granulated sugar in the bottom a simple glass of prosecco would have been preferable. Overall you get what you pay for and this was affordable so we had low expectations if we had not had the stress of the booking and the coldness of the staff both on the phone and inperson at the start I would have scored higher. I would beware of booking if this was for a special occasion.

Hanne O.

April 2, 2023 • 2 reviews

8/10

Really lovely atmosphere is a serene space. We were pleasntly suprised that it wasn't too crowded or loud. Coffee was below average, but food was great. No streaky bacon though :/

kwok chun Y.

March 18, 2023 • 1 review

9/10

The staff are very polite, friendly and provides us with quality services. The food is fresh and also freshly made. The food in general is not too salty and the dessert is not too sweet, just meet our needs. The steak is cooked exactly as what we have ordered 'medium rare', that is cooked outside, and a little bit red inside, very soft. The ice cream is quite different from other restaurant which is not easy to describe, may be the signature of provisioners. We like it. The atomphere of the restaurant is peaceful as well as relaxed. In overall, the dinner gives us an unforgettable satisfaction.

Kathryn Q.

March 8, 2023 • 1 review

10/10

The staff were really helpful with our group request and the food was delicious and really well priced. Nice atmosphere with the music too! Would definitely recommend!

Arnold K.

March 5, 2023 • 1 review

4.5/10

The hotel and bar area where they hold the afternoon tea are beautiful! The chair upholstery was quite stained and could be redone. The staff was nice, but not very professional or formal. We waited quite long until we could order. There is a selection of teas to choose from, with quite a few infusions options. I would rather have a few more "tea" offers, such as Darjeeling, Orange Pekoe or other black/green teas. The food: unfortunately the sandwiches were dry on the outside, already formed a crust, and did not seem freshly prepared. Any sandwich from Pret would taste and even look better. The scones were ok but also on the dryer side. The patisserie was under par quality. I had better cakes in any coffee shop. The tea is one of the more affordable ones in London at 35 GBP, but that does not justify the lack of freshness and professional presentation. I would not come back.

Matthew L.

March 4, 2023 • 1 review

7/10

Food was nice, but very limited set menu to choose from. With more choice, I think the restaurant would of been a better experience. Great service though

Christine H.

March 4, 2023 • 1 review

4/10

Service very slow given the restaurant was empty (6pm on a Saturday, pre-theatre) and the quality of the food was disappointing given the price. It took over half an hour for our food to arrive after ordering …and the olives requested with drinks came at the same time. It was a shame as we had enjoyed the hotel bar beforehand which was very pleasant.

Kay A.

February 25, 2023 • 1 review

10/10

Lovely food, excellent service, nice setting. Friendly and helpful staff, Overall nice experience. Would recommend. Good location. Nice wine selection

Claire S.

February 25, 2023 • 1 review

8.5/10

Didn’t have to request a top up for the bottomless brunch. Very attentive staff

VICTOR G.

February 20, 2023 • 1 review

5.5/10

I asked for steak to be cooked"medium well". The steak was cooked and served to me RARE. I couldn't eat it. When the server asked me how the food was, I pointed out the rare steak. He agreed, but only said, I'll talk to the chef. Didn't take the steak off the bill. So I paid for something I didn't order, complained about it, and nothing was done about it...

Gina A.

December 25, 2022 • 6 reviews

7.5/10

It was Christmas Day and I had booked this for the very reason to enjoy Christmas dinner as I saw there was a traditional Turkey dinner with all the trimmings. We were told they had been busy that day and had lots of walk ins. So there was literally no point in booking if this was the case. You would think booking in advance would alleviate this but obviously not. Didn’t imagine myself eating bland cod on Christmas Day. Disappointing

See 2 photos

Phil H.

December 24, 2022 • 1 review

8/10

We enjoyed the meal, quality & can't fault. Service & customer service could of been better but surroundings & atmosphere was nice. Advertised as a special occasion, it just lacked a bit of sparkle, there wasn't the wow factor. Because of that, thought it a bit overpriced

Wendy W.

December 21, 2022 • 3 reviews

6.5/10

Food was delicious and nice looking venue, however service was slow and there was no ambience. They look surprised when we arrived, although we had booked. 1 waiter was walking around with jeans and a grey T-Shirt on and really looked like he wasn't meant to be there.

Momchil K.

November 21, 2022 • 8 reviews

10/10

Great good and lovely service!

Alben D.

November 17, 2022 • 3 reviews

10/10

Very authentic, really loved the food the service and the ambiance.

Joelle W.

November 9, 2022 • 1 review

10/10

Nil

Dejan R.

November 1, 2022 • 2 reviews

8/10

The restaurant has a very nice ambiance and the food is correct. We ate crispy squids... very good, a pasta carbonara that was very very delicious, one of the best we have ever eaten, and the wagyu burger, which was OK but we have been expecting much more due to wagyu beef. Drinks are expensive... a bottle of entry white vine at 29 GPB and 0,75 water at 4,50 GBP... Anyway, all in all worth trying.

Josiah R.

October 19, 2022 • 1 review

8/10

The atmosphere is tremendously pleasing, it was my first time visiting the Bridge. The service was marvelous no other words could explain it. The food was good not great but good! 10/10 will vist again!

Samantha D.

October 15, 2022 • 1 review

9.5/10

We went for the bottomless brunch, pancakes, pizza and prosecco. Good food and really great service. Would definitely recommend and would be happy to go again.

Emily L.

October 8, 2022 • 2 reviews

5/10

Was disappointed to be offered a measly hotel breakfast menu at 10:30am on a Saturday morning. I came based on a blog I had read about the brunch but the brunch food wasn’t available yet. Staff were funny about my booking and didn’t know the difference between flat whites and lattes.