Restaurante Hotel Crowne Plaza

Fast and friendly service

Restaurante Hotel Crowne Plaza

Dear Mr. Nick Danks, Thank you very much for your feedback. I am glad to hear that you enjoyed the experience in our Nature restaurant and we hope to see you again soon. Yours sincerely Elena Matroz F&B MANAGER

A nice little restaurant that we’ve used before. The food was lovely but I was disappointed to see that some of the tables hadn’t been cleaned properly since the last meal as there empty wrappers on some of the tables.

Restaurante Hotel Crowne Plaza

Dear Caroline Green, First of all, please accept our most sincere apologies for the delay in getting back to you. Thank you for taking the time to provide constructive feedback about your experience in our Restaurant. I love to see when we have returning guest like you that pay so much attention to this "little" service details. I am personally truly thankful that you shared your honest feedback with us because they are perfect examples that assist us in rectifying and improving these service behaviours. I am also delighted to read that the food was lovely as usual and I would love to become your main point of contact here at Nature Restaurant so that I can guarantee you a very pleasant experience. Yours Sincerely, Elena Matroz Restaurant Manager

We were staying at the Crown Plaza and debated about going out or staying and eating in. We were very happy with our meal. The service was very good - perhaps not the same as U.S. standards but better than what we experienced in other Madrid restaurants. The pizza was not good at all so I don't recommend. Both the burger and our salad (nut and cheese) however was excellent. If I was staying at Crown Plaza I would not at all hesitate about eating here again.

Restaurante Hotel Crowne Plaza

Hi Abbey, Thank you very much for for your review. We are glad that you enjoyed our Restaurant. In regards to the pizza, we will share your feedback with our staff and make the necessary changes. Your feedback ir really valued. Kindest regards,

Tasty food, friendly staff, better than expected

Restaurante Hotel Crowne Plaza

Hi Robert, Thank you very much for your review. We are glad that you enjoy it! Hope to see you again. Best regards

Nice room, plain but very pleasing with modern looks. Good food at a reasonable price with excellent service.

Restaurante Hotel Crowne Plaza

Hi John, Thank you very much for your review. We are glad that you enjoy it! Hope to see you again. Best regards,

Great burger and service was excellent. Surprised value and quality for a hotel restaurant

Restaurante Hotel Crowne Plaza

Hi Cindy, Thank you very much for your review. We are very glad that you enjoyed our F&B. We hope to see you again soon. Kindest regards,