Rooftop Terraza Verbena - Monument Hotel

Jo A. • 1 review

September 1, 2023

6/10

Given this is a 5* hotel roof terrace restaurant the experience was disappointing. With 2 Michelin star restaurants I’d expect the same level of service & ambiance. This was a birthday meal & did not meet expectations of star quality.

Rooftop Terraza Verbena - Monument Hotel • Owner

Dear Jo, Thank you for reviewing your recent visit. We are glad to hear that you appreciated the quality of our food, as we take pride in offering top-notch dishes designed by Martín Berasategui. However, we are disappointed to learn that your overall experience did not meet your expectations, especially for a special occasion like a birthday celebration. We understand that the ambiance and service are essential aspects of a memorable dining experience. We will take your feedback into account and strive to improve our service and atmosphere for future guests. We hope to welcome you back very soon. Kind regards,

Gemma V. • 32 reviews

August 16, 2023

5.5/10

Me ha parecido muy caro. Copas de vino a 8 euros, cocktails a 18, bocadillo 22. Calidad normal. Imaginé que al llevar la firma de Martín Berasategui me soprendrería, pero no fue así. La terraza es bonita y acogedora pero no para pagar estos precios. El servicio tampoco está a la altura.

Rooftop Terraza Verbena - Monument Hotel • Owner

Estimada Gemma, Respondiendo a su comentario, tomamos nota de su opinión sobre los precios y la transmitiremos al departamento correspondiente. Sentimos no haber cumplido con sus expectativas, aunque su opinión es muy valiosa para nosotros. Nos despedimos cordialmente, quedando a su disposición para volver a recibirle cuando lo desee. ¡Un saludo!

Andreea D. • 39 reviews

August 14, 2023

8.5/10

Pas trop de choix au niveau de la carte . Bonne cuisine , un peu cher .

Rooftop Terraza Verbena - Monument Hotel • Owner

Cher Hôte, Merci d'avoir pris le temps de partager votre expérience dans notre restaurant. Nous sommes ravis que vous ayez apprécié la qualité de notre cuisine et le service rapide. Nous proposons une sélection de plats conçus par le chef Martín Berasategui, avec des options pour différents moments de la journée : des salades et des sandwiches pour le déjeuner, ainsi que des délices gastronomiques tels que des huîtres, du caviar, des ceviches, des tartares, des sandwiches et des focaccias pour le menu du soir. Ce serait un plaisir de vous accueillir à nouveau pour vous faire découvrir d'autres plats de notre carte. Cordialement,

Clementine T. • 2 reviews

August 2, 2023

10/10

Très agréable ????????

Rooftop Terraza Verbena - Monument Hotel • Owner

Chère Clémentine, Merci pour votre retour. Nous sommes très heureux d'avoir répondu à vos attentes. Toute l'équipe est mobilisée pour vous faire passer un merveilleux moment. Votre satisfaction est notre plus belle récompense. Au plaisir de vous recevoir à nouveau,

Angels O. • 2 reviews

July 22, 2023

10/10

Hotel Monument , ambiente ideal para momentos especiales , lugar selecto y servicio muy profesional . Ha sido para repetir

Rooftop Terraza Verbena - Monument Hotel • Owner

Apreciada Angels, Nos alegra saber que disfrutó de nuestro ambiente ideal para momentos especiales y que nuestro servicio profesional superó sus expectativas. Es un placer ofrecer una experiencia culinaria única en nuestra terraza Verbena, con platos diseñados por Martín Berasategui y cócteles deliciosos. Apreciamos sus amables palabras y nos complace que haya sido una experiencia para repetir. Esperamos su visita en una próxima ocasión. Reciba un saludo muy cordial,

Lars O. • 1 review

April 15, 2023

7/10

All fine. List of food could have a wider range.

Rooftop Terraza Verbena - Monument Hotel • Owner

Dear Lars, Thank you for sharing this feedback. We are glad to hear that you found our restaurant to be a good value and appreciated the quiet atmosphere and fast service. Our team strives to provide a pleasant dining experience for all our guests. We understand that you would have liked a wider range of food options. Our menu, curated by Chef Martín Berasategui, offers a variety of dishes designed for different times of the day, including salads, sandwiches, oysters, caviar, ceviches, tartares, and focaccias. We appreciate your feedback and will take it into consideration for future menu updates. We are already looking forward to your next visit. Best wishes,

Pablo C. • 1 review

February 4, 2023

3/10

Muy caro, mal servicio aunque buenas vistas. No lo recomendaré. ———————————————————————————————————————————————/———-///———————————-

Andrei D. • 6 reviews

December 19, 2022

9.5/10

Cool place. Great cheese board and wine

Léna A. • 2 reviews

October 19, 2022

10/10

Personnel très agréable! Cuisine et cadre excellent

Diogo G. • 1 review

October 9, 2022

9.5/10

People are very kind , and the service is very good.

Margarita M. • 1 review

September 24, 2022

10/10

Whimsical garden setting, fantastic cocktails, very attentive and accommodating staff, delicious dishes. It was all around a wonderful dining experience.

See 2 photos

Nader g. • 1 review

August 22, 2022

10/10

Great experience

Ric D. • 1 review

August 18, 2022

3/10

The food was not great. Very salty and not great taste for other. Drinks took forever to get which we received after the meal came. Service was terrible!! Wanted to complain about one dish we could not eat but they charged us for it anyway. The rooftop is nice but not for the price and lack of quality. I would not recommend.

Michael G. • 4 reviews

August 6, 2022

10/10

Always wonderful! Adrian is the best!

Isabel B. • 1 review

July 18, 2022

10/10

Fantàstica experiència

Octavio L. • 2 reviews

July 13, 2022

8/10

El sitio es bonito, la comida está buena y el trato de los camareros perfecto. Cogimos el menú de medio día de 30€, estaba rico pero sin más. El sitio tampoco tiene unas vistas tan espectaculares, sentado no ves nada y te tienes que ir al fondo y arrimarte mucho al borde para ver el paseo de gracia y la Pedrera. Nos tomamos 2 cervezas más que se salieron del menú lo que subió la cuenta a 72€. Más 2 gin tonics que valían 15€ cada uno.. pero no sé porqué me cobraron 16...Total 104€ Nos invitaron a 2 cafés por tardar en traernos los postres, eso fue un detalle, más que nada porque no tardaron. Conclusión: para un día especial vale, o para el que le guste el pijerío. Ah! y a Martín Berasetegui lo sentí poco...

Emily T. • 2 reviews

June 26, 2022

9/10

Food quite overpriced but very yummy.

Mohammed A. • 1 review

June 1, 2022

4/10

Very disappointed with the poor service. 4 of us got their food 10 mins in between!!....First one arrived and then had to chase...2nd person got his 10 mins later...chased again the last two came together. Really spoiled the evening for us. Funny when they asked how was the experience and told them we weren't impressed, their reaction was even worst to say the least...they simply didn't care.

Rooftop Terraza Verbena - Monument Hotel • Owner

Dear Mohammed, Thank you for your feedback. We are very sorry that the service did not meet the high standards we are known for and sincerely regret any inconvenience. Rest assured that your feedback is important as it can help us to improve and your observations will be used to address these issues with our team members. We hope to welcome you back soon for an improved experience. Kind regards, Monica Subirats, General Manager

Luis L. • 1 review

May 27, 2022

10/10

Good except for one of the guy if security at the entrance very arrogant and he was black.

Roslyn S. • 1 review

April 15, 2022

7/10

The venue was stunning and the food was fine - nothing special - but the service was diabolical. We had to ask countless times for attention at every step of the meal. I definitely won’t return.

Rooftop Terraza Verbena - Monument Hotel • Owner

Dear Roslyn, We appreciate you taking the time to review your experience. While we are very happy to know that we were able to please you with our menu, we regret that there were aspects of your visit which did not meet your expectations. We are very sorry that the service did not meet the high standards we are known for and regret any inconvenience. Rest assured that your feedback is important as it can help us to improve. Your observations will be used to continue training our team members. We do hope to welcome you back for an improved experience. Best wishes, Monica Subirats, General Manager