Terrace at The Dilly

Terry F.

May 5, 2022 • 1 review

10/10

Great place for pre- theatre meal. Staff were very friendly and efficient and food was top grade along with the pricing. Nice atmosphere and ambience all round.

Terrace at The Dilly (Owner)

Dear Terry, Thank you very much for your kind review! It's our utmost pleasure to give each and every guest we have in Terrace the best service and food&drinks as possible! And byRead more

Rachel L.

May 1, 2022 • 1 review

8.5/10

Really lovely experience, Magdalena in particular was very kind and welcoming. Staff were lovely, checking fairly regularly if we needed anything. The venue is beautiful and the foRead more

Terrace at The Dilly (Owner)

Dear Rachel, We are very happy to hear that you like our Afternoon Tea and that Magdalena provided you with a great service. We are looking forward to welcoming you back anytimeRead more

Michael S.

May 1, 2022 • 1 review

6.5/10

The venue is relaxing and the food is good quality including the vegan options. Value for money would be the main question - reckon ten pound a head too dear

Terrace at The Dilly (Owner)

Dear Michael, Thank you for your review of your experience at the afternoon tea. We pride ourselves on our Peter Rabbit afternoon tea, so any feedback is greatly welcomed and apprRead more

Giselle K.

April 30, 2022 • 6 reviews

10/10

Beautiful setting, great service, and delicious food. Would have preferred more vegetarian and vegan options, but the few they had were delicious.

Terrace at The Dilly (Owner)

Dear Giselle, We are thrilled to hear you enjoyed your time at The Terrace. We really appreciate your feedback and have acknowledged your feedback in regards to the vegan/vegetariRead more

Helen D.

April 30, 2022 • 1 review

4.5/10

Not very friendly atmosphere. The staff looked at us for quite a while before coming over and during our afternoon tea were not very attentive. Bought over the champagne but didnRead more

Terrace at The Dilly (Owner)

Dear Helen, I am sorry to hear you didn't receive an experience to meet expectations. I can only offer my sincerest apologies. We aim to provide a friendly and attentive service, aRead more

Stefanie D.

April 30, 2022 • 1 review

7.5/10

I love an afternoon and when I found this one I was looking forward to it. I always go alone as I like to enjoy it reading a book. Upon arrival the receptionist shouted alone?! LikRead more

Terrace at The Dilly (Owner)

Dear Stefanie, Thank you for taking your time to provide feedback on the service and experience we offer here at The Terrace. I apologise you experienced a longer waiting time thanRead more

Katy P.

April 30, 2022 • 1 review

5.5/10

Very mediocre unfortunately. The savoury to sweet ratio was unbalanced with not enough savoury selection and too many sweets. The quality and selection of food didn't match the valRead more

Terrace at The Dilly (Owner)

Dear Katy, We appreciate your feedback in regards to your experience at the Terrace. I can only apologise the food wasn't to your standard and have brought forward your comment on Read more

Anna J.

April 29, 2022 • 1 review

9.5/10

A hidden gem in Central London. Peter Rabbit afternoon tea beautifully presented and tasted great too. Will be back especially for the outdoor terrace.

Terrace at The Dilly (Owner)

Dear Anna, We are very happy to hear that you like our Afternoon Tea. We are looking forward to welcoming you back anytime you would like. Sincerely, Andrea

Lauren P.

April 28, 2022 • 1 review

8.5/10

Lovely afternoon tea, although the bread on a couple of the sandwiches was a little dry. Service was very good though, venue fantastic although we had to put up with half the restaRead more

Terrace at The Dilly (Owner)

Dear Lauren, Thank you for your review of your experience at the afternoon tea. We pride ourselves on our Peter Rabbit afternoon tea, so any feedback is greatly welcomed and appreRead more

Raymond B.

April 27, 2022 • 1 review

5/10

I booked this restaurant months in advance only to find on arrival that the Terrace was closed Mondays to Wednesdays but they would honour our booking. We were the only ones eatingRead more

Cathy R.

April 25, 2022 • 1 review

10/10

I really expected the food to be mediocre some this was a themed basically children’s tea. I was pleasantly surprised. While the sandwiches were just ok and they missed out not haRead more

Terrace at The Dilly (Owner)

Dear Cathy, we are pleased to hear that our afternoon tea has exceeded your expectation. Thank you so very much for picking and visiting us during your trip to London! Our talentedRead more

Charlotte C.

April 25, 2022 • 3 reviews

5.5/10

The service was extremely disappointing I went there for the same afternoon tea three years ago when it was still a Meridien property, the service and the experience were great. ThRead more

Terrace at The Dilly (Owner)

Dear Charlotte, Thank you so much for visiting us again with your family. We hope you enjoyed the four afternoon teas among the five of with all the complimentary extras given, evRead more

Miles W.

April 24, 2022 • 1 review

9/10

Great afternoon. Attention to detail on pastries and cakes amazing. Bit disappointed in the fact that we were unable to eat all the pastries and unfortunately the restaurant couldnRead more

Terrace at The Dilly (Owner)

Dear Miles, Thank you for your review on your experience at the afternoon tea. We pride ourselves on our Peter Rabbit afternoon tea, so any feedback is greatly welcomed and appreRead more

Rachael D.

April 23, 2022 • 1 review

8.5/10

Arrived early and they accommodated straight away. Didn’t pressure us yet we’re attentive. Helped with taking photos. Very good. If I had to find a negative, I could have done Read more

Terrace at The Dilly (Owner)

Dear Rachael, We are delighted you had a great time with us! Thank you for your feedback. We will try to do the best we can to adapt and find a good balance between sweet and savoRead more

Tina H.

April 23, 2022 • 1 review

7.5/10

Welcoming if staff excellent, however it was hard to get staff attention when busy. The food and Peter rabbit theme was lovely. The decor and environment lovely.

Terrace at The Dilly (Owner)

Dear Tina, Thank you Tina for your review, I'm thrilled you enjoyed your time at the Terrace. We have acknowledged your feedback in regards to the attentiveness of staff during buRead more

Susan C.

April 22, 2022 • 1 review

7/10

This is a favourite place to go when in central London. Lots of work going on there so not as relaxing. Tables being moved, upper level not set out as in the past. Someone working Read more

Terrace at The Dilly (Owner)

Thank you Susan for taking the time to leave a review. I apologize your experience with the ambience was not as expected, however, we'll be happy to welcome you back to achieve theRead more

Penny t.

April 21, 2022 • 1 review

6.5/10

The room was lovely and the food was good, very nice touches on the theme of Peter Rabbitt, the staff could have been a bit happier and more attentive Toilets need attention

Terrace at The Dilly (Owner)

Dear Penny, Thank you for making time to leave us a review. I am sorry to read that you felt that our staff was not happy on the day, would you be able to contact us directly and Read more

Kira H.

April 21, 2022 • 1 review

7/10

The restaurant and the overall aesthetic and vibe was amazing! The savoury options were lovely and was nice to see a veggie baguette. I did find however that the sweet side lacked Read more

Terrace at The Dilly (Owner)

Dear Kira, I am very happy to hear that you enjoyed your food during the Afternoon Tea. But I am sorry to hear that the service wasn't top-notch as it should be, we are always aiRead more

Susan R.

April 20, 2022 • 1 review

10/10

Excellent staff could not do enough for us. Very attentive. Friendly, efficient and professional. A belated 30th birthday meal for my daughter. They made us feel very special and pRead more

Terrace at The Dilly (Owner)

Hi Susan! Thank you very much for this amazing feedback of yours! Our team is doing their very best to accomodate and give an amazing experience for our beloved guests and patronsRead more

Louise J.

April 18, 2022 • 1 review

2.5/10

Very disappointed with the Peter Rabbit afternoon tea. It was very expensive, with no offer of replenishing any food like a normal afternoon tea. They also tried to charge me for tRead more

Terrace at The Dilly (Owner)

Dear Louise, Thank you for taking the time to write and let us know about your recent visit. We are sorry to hear that your experience with us did not live up to your expectationRead more