Thai Square South Kensington

Jeetesh R. • 3 reviews

February 21, 2025

8/10

nice

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Viktorija S. • 1 review

February 28, 2025

2/10

unfortunately left the place without ordering the food. booked way in advance and was directed to the seat upstairs, however after getting there, decided to leave immediately due to an awful urine smell..

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Thai Square South Kensington • Owner

Dear Viktorija, We’re very sorry to hear about your experience and sincerely apologise for the unpleasant smell you encountered. This is certainly not the standard we strive for at Thai Square. We deeply regret that this affected your visit, and we truly appreciate you bringing it to our attention. Please know that we take this feedback seriously and will look into addressing the issue immediately. We would love the opportunity to make it right and provide you with a much more enjoyable experience in the future. Warmest regards, The Thai Square Team

Sofia T. • 1 review

February 16, 2025

4.5/10

Service was OK, food was very average and nothing special. I wouldn't go again...

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Thai Square South Kensington • Owner

Dear Sofia, Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations. At Thai Square, we always aim to offer a memorable dining experience with both exceptional food and service, and we deeply regret that we fell short this time. We truly value all customer insights as they help us improve and better serve our guests. We would love the opportunity to welcome you back and provide a more enjoyable experience. Please feel free to reach out to us if you have any preferences or special requests for your next visit. Warmest regards, Thai Square Team

Shanti V. • 1 review

February 16, 2025

8.5/10

Good food

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Thai Square South Kensington • Owner

Dear Shanti, We appreciate your review! It’s fantastic to know you had such a great experience at Thai Square. Our team is passionate about creating delicious meals and providing excellent service. We look forward to serving you again soon! Best regards, Thai Square Team

Terry A. • 2 reviews

January 31, 2025

2/10

We turned up on time and told front of house we had a reservation however they chose to seat 3 people who turned up with no reservation in front of us. The restaurant was no better than a cafe, we decided to go elsewhere very disappointed we won't go back.

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Thai Square South Kensington • Owner

Dear Terry, We're sorry to hear about your disappointment. We always strive to seat our guests fairly and efficiently. In this case, the other party arrived before you, so we had to seat them first. While we understand that you had a reservation, we also do our best to accommodate all guests in a fair manner. We truly regret that this left you feeling dissatisfied, as that was never our intention. We appreciate your feedback and hope you might reconsider visiting us again in the future. Warmest regards, Thai Square Team

Rupert W. • 2 reviews

January 24, 2025

10/10

Delightful staff, quick service, delicious food and cosy ambiance.

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Thai Square South Kensington • Owner

Dear Rupert, Thank you for your wonderful review! We're delighted that you enjoyed our delightful staff, quick service, delicious food, and cosy ambiance. Your kind words mean a lot to us, and we can't wait to welcome you back for another great experience! Warmest regards, Thai Square Team

Anila H. • 2 reviews

January 22, 2025

6.5/10

Very hot venue heating full blast - nice of them to turn down when asked. Food good although Thai green curry was very watery which was disappointing as it's a favourite dish when I've visited before - other dishes ordered very very sweet which was a shame - not as good as it use to be sadly

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Thai Square South Kensington • Owner

Dear Anila, Thank you for your valuable feedback. We truly appreciate your visit and are glad to hear that the staff were able to adjust the temperature to your comfort. We're sorry to hear that the Thai Green Curry did not meet your expectations, and we understand your disappointment. We continuously strive to deliver the best experience for our guests, and your comments are very helpful in identifying areas where we can improve. We hope you'll consider visiting again soon so we can make your next experience a better one. Best wishes, Thai Square Team

David L. • 3 reviews

January 18, 2025

9.5/10

Friendly service, lovely food.

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Thai Square South Kensington • Owner

Dear David, Thank you for the perfect rating! We're delighted to know that you enjoyed your visit to Thai Square. Our goal is to create memorable dining experiences, and your review tells us we’re on the right track. We hope to have the pleasure of serving you again soon. Warmest regards, Thai Square Team

Heather G. • 2 reviews

December 11, 2024

7.5/10

Very expensive for thai food. Green Thai curry was too spicy. I've had green thai curry 100s of times - in many different thai restaurants -& have never found it too spicy before.

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Thai Square South Kensington • Owner

Dear Heather, Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations, especially regarding the Green Thai Curry. We strive to provide a balanced level of spice, but we understand that everyone's tolerance can vary. We appreciate your comments, and we will make sure to review how we handle spice levels for future guests. We also understand that pricing is an important factor, and we work hard to offer quality ingredients and an authentic dining experience. We truly value your feedback and hope you’ll give us another chance in the future. Warm regards, Thai Square Team

Maggie S. • 1 review

November 10, 2024

9.5/10

Friendly welcome. Swift service and delicious food. Couldn't fault it at all. Great value too.

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Thai Square South Kensington • Owner

Dear Maggie, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the friendly welcome, swift service, and delicious food. It’s great to know you found great value in your experience. We look forward to welcoming you back soon for another wonderful meal! Warm regards, Thai Square Team

Angela H. • 2 reviews

October 19, 2024

5.5/10

Food arrived cold. It was reheated and returned to the table but we were still disappointed. Quality and flavour was just okay. Wouldn’t recommend or return .

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Thai Square South Kensington • Owner

Dear Angela, Thank you for your feedback. We sincerely apologize for your experience and understand your disappointment with the food temperature and quality. This is not the standard we strive for, and we appreciate you bringing it to our attention. Your comments will help us improve our service and ensure a better experience for our guests in the future. We value your input and hope you might consider giving us another chance to provide the dining experience we aim to deliver. Best regards, Thai Square Team

Carmen C. • 3 reviews

October 19, 2024

7.5/10

Food and staff lovely however the place is dated and tacky

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Thai Square South Kensington • Owner

Dear Carmen, Receiving your fantastic review has truly made our day! We’re committed to creating a warm atmosphere and serving top-quality dishes, so knowing you had a wonderful time is incredibly rewarding. We look forward to welcoming you back for another delightful dining experience! Warm regards, Thai Square Team

Goran L. • 1 review

September 30, 2024

8/10

Improve on inventory, better tables and chairs

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Thai Square South Kensington • Owner

Dear Goran, Thank you for your constructive feedback. We appreciate your suggestions regarding inventory improvements and updates to our tables and chairs. We are always looking for ways to enhance our guests' experience, and your insights are valuable to us. We’ll take your comments into consideration as we work to make improvements. We hope to welcome you back soon for a better experience! Best regards, Thai Square Team

Layla S. • 2 reviews

September 28, 2024

3/10

Food standard has gone down we used to come here a lot and the prices are high and food quality has gone down. The coke or sprite they serve has no gas it’s just sweet water

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Thai Square South Kensington • Owner

Dear Layla, Thank you for sharing your feedback with us. We’re truly sorry to hear that your recent experience did not meet the standards you’ve come to expect from us. We take pride in the quality of our food and service, and it’s disappointing to learn that we fell short during your visit. Your comments about the carbonation in the drinks are also noted, and we will address this issue with our team to ensure that all beverages are served at their best. We value your input and appreciate your loyalty as a returning customer. Please know that your satisfaction is important to us, and we are committed to making improvements based on your feedback. We hope you’ll consider giving us another chance in the future. Thank you again for your insights. Warmest regards, Thai Square Team

Anne-Marie G. • 107 reviews

September 22, 2024

3/10

Canteen type food been to better Thai chains. Giggling squid and Rosa superior. Food woeful had to keep asking to too up the bottomless booze done think he ever left a review this bad before.

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Thai Square South Kensington • Owner

Dear Anne-Marie, Thank you for taking the time to share your feedback. We’re sorry to hear that your experience at Thai Square did not meet your expectations, especially compared to other Thai chains. We strive to provide high-quality food and service, and it’s disappointing to learn that we fell short during your visit. We appreciate your comments about the food and the service regarding the bottomless drinks. Your experience is important to us, and we will address these concerns with our team to ensure improvements are made. We understand your frustration and truly value your input. We hope you might consider giving us another chance in the future to provide you with a better experience. Warmest regards, Thai Square Team

David H. • 2 reviews

September 14, 2024

9.5/10

Friendly. A small venue but attentive and good top notch. Thank you.

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Thai Square South Kensington • Owner

Dear David, Thank you for your lovely feedback! We’re thrilled to hear that you found our venue friendly and our service attentive. It’s always our goal to provide top-notch experiences, no matter the size of our space. We appreciate your kind words and look forward to welcoming you back soon! Warm regards, Thai Square Team

Robin S. • 1 review

September 13, 2024

10/10

Good efficient staff. Good tasty food, with excellent descriptions in menu, so you know how much chilli to expect. A place we keep coming back to

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Thai Square South Kensington • Owner

Dear Robin, Thank you for your kind review of our restaurant. We are truly honored to have received such high praise from you. At Thai Square Restaurant, we strive to create a culinary experience that delights all the senses, and we are thrilled to know that we succeeded in providing you with an outstanding dining experience. Your kind words about our food, service, and ambiance mean the world to us. We sincerely appreciate your recommendation and look forward to serving you again soon. Best regards, Thai Square Team

Alison W. • 1 review

August 17, 2024

5.5/10

Food was okay. A shame our waitress didn’t smile at all.

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Thai Square South Kensington • Owner

Dear Alison, Thank you for your feedback. We're sorry to hear that the food didn't fully meet your expectations and that the service was lacking in warmth. We will address this with our team to ensure a more welcoming experience in the future. We hope to have the opportunity to better serve you next time. Best regards, Thai Square Team

Marilyn M. • 1 review

August 10, 2024

9/10

Really fast service, food stunning, plenty of non meat options.

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Thai Square South Kensington • Owner

Dear Marilyn, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the stunning food, appreciated the variety of non-meat options, and found our service fast. We look forward to welcoming you back soon! Best regards, Thai Square Team

Brian F. • 1 review

July 24, 2024

5/10

Booked on line but turned up and was told it was fully booked!, after a discussion a table became available upstairs, a very nice table overlooking the street, a very grumpy lady then took our order, we felt very rushed to order our food and drink our wine, not the best experience Regards Brian

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Thai Square South Kensington • Owner

Dear Brian, I’m sorry to hear about the issues with your reservation and the service you received. It’s disappointing to learn that you felt rushed and that your experience was marred by a misunderstanding and unwelcoming behavior. Your feedback is important, and we will address these concerns with our team to prevent such issues in the future. Thank you for bringing this to our attention. Best regards, Thai Square Team