The Cheltenham Chase Hotel

Andrew M.

September 6, 2021 • 1 review

3/10

Waited an hour for food and when it arrived it was very overcooked and virtually inedible. They appeared to be short staffed and struggling to cope with the service.

John W.

August 10, 2021 • 1 review

5.5/10

The food we ordered was very poor quality and expensive but the service was good we ordered the steak which was very chewy and the chicken pie which was just a load of mush which IRead more

Tina R.

July 24, 2021 • 1 review

5/10

The restaurant wasn’t busy very short staffed … dirty glasses all over bar .. ordered drinks didn’t get them in the restaurant so ate our food which wasn’t overly great .. went intRead more

Alan R.

October 27, 2019 • 1 review

4.5/10

The food was adequate and reasonably priced, but the service was incredibly slow. Fine if you have 2+ hours to sit and eat, but otherwise give it a miss!

Colin G.

October 17, 2019 • 1 review

6.8/10

Please speak to the Hotel Manager, I have filled the document needed ref my problem over night. All i have eaten since the meal to now is a slice of toast.. starting to feel a littRead more

Hazel R.

October 4, 2019 • 1 review

6.5/10

Disappointing afternoon tea, the scones were amazing, but the sandwiches were very disappointing. Salmon was very vinegary tasting, too much mayonnaise on the egg mayonnaise, howeRead more

Dean G.

August 30, 2019 • 1 review

9.5/10

Good choice of food that was very tasty. Prices reasonable for restaurant so didn’t have any trouble keeping within the inclusive £28 deal. Service was a little slow, had to chase Read more

Michael H.

August 23, 2019 • 1 review

8.5/10

Meal was nice, staff very helpful

Simon L.

August 2, 2019 • 1 review

6.5/10

We found staff disorganised and lacked ability to cope with a room full of customers

Steve P.

May 10, 2019 • 1 review

4/10

Sadly the whole experience was poor apart from the service from the duty restaurant manager? He was very lovely but service overall was very lack luster...we waited over 15 minutesRead more

Gary G.

May 9, 2019 • 1 review

6.5/10

Friendly and helpful staff, particularly the restaurant managers. Good haddock & chips, lamb rum and blade of beef dishes.

Rob M.

April 20, 2019 • 1 review

6/10

Dining room dimly lit, limited atmosphere. Mediocre food and overpriced. Friendly staff.

Pamela B.

April 5, 2019 • 1 review

7.3/10

I like the choice of different tea that were available. The food was very nice all together, the sandwiches were different and very nice to eat??, could of had a better selection Read more