The English Grill

Camille F. • 2 reviews

October 16, 2023

9/10

Lovely and typical hotel setting, went there for breakfast and food, atmosphere, service were great but definitely not worth the bill! Overpriced for a breakfast, paid £35 for a yogurt and granola and paid £45 for an omelette !!

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Bob and Cherie F. • 1 review

September 16, 2023

10/10

A cozy pub atmosphere with terrific service and food. A real gem!

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Terence W. • 1 review

September 15, 2023

5/10

We arrived on time at 17:45 & told all staff that we were going to a play, at 19:30. The service was slow, abominable & totally unacceptable, resulting in us having to cancel desert, as we had to go. We told the staff this & told them that we weren't paying the service charge. The restaurant wasn't overly busy at the time [as it only opened at 17:30], so it's difficult to pinpoint why service was so slow & completely sub standard.

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The English Grill • Owner

Dear Terence, Thank you for your sharing your review following your visit to the English Grill. I was sorry to read that we didn’t fully meet your expectations when you dined with us. This is certainly not our usual standard and I have shared this with the management team so they can investigate this matter further as a priority. I would like to sincerely apologise for the disappointment you experienced with us on this occasion. I do hope that we get the opportunity to welcome you back one day. Kind regards, Malcolm Hendry Managing Director

Giulia F. • 1 review

June 27, 2023

2/10

It took FOREVER for my food to come out. There were only 6 tables occupied and I was there for 2 hours. My food was dry and we were given food we did not order. The service was ridiculous- people just walked around and talked and did not do anything. 2 hours of my life i won’t get back.

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The English Grill • Owner

Dear Giulia, Thank you for your review following your visit to The English Grill. I was very sorry to read that we did not meet your expectations on this occasion. I understand that our Chef offered complimentary amuse-bouche and I am sorry if this was not explained on the evening. Your comments about the service and food are not our usual high standard and I would like to apologise for any disappointment caused. I have shared your feedback with our Executive Head Chef and Food and Beverage Manager so that they can investigate your comments further. I do hope that we get the chance to welcome you back one day in the future. Kind regards, Malcolm Hendry Managing Director

Debra H. • 1 review

June 9, 2023

10/10

We enjoyed our meal last night. Tried the cured smoked salmon, and steaks for the main. All very good, the steaks were cooked perfectly, I tried the variety of sea salts on the meat

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Cindy W. • 3 reviews

May 4, 2023

9.5/10

The restaurant was a good find, the staff was very helpful

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Ericka M. • 1 review

March 11, 2023

7.5/10

It was very quiet until the singer introduced tea room next door started, 30 mins into my reservation. The service was LOVELY. My thoughts for wine were met with multiple options and I fell in love with the recommendation provided. All plates were divine. My entrée was not as my personal expectation foretold, but it didn't stop me from cleaning my plate.

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Shelly B. • 1 review

November 26, 2022

9.5/10

Its was an experience, service was top rated. The food and atmosphere was also amazing. We enjoyed.our visit.

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