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The Exchange Restaurant at Hilton Liverpool City Centre, Liverpool
The Exchange Restaurant at Hilton Liverpool City Centre, Liverpool
The Exchange Restaurant at Hilton Liverpool City Centre, Liverpool

Pizzeria Terrace

The Exchange Restaurant at Hilton Liverpool City Centre

8.9/10
65
3 Thomas Steers Way, L1 8LW LiverpoolSee map

Average price £33

20% off the 'a la carte' menu

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TheFork offers

-20%

20% off the 'a la carte' menu

Preset menus and drinks not included. Available on the booked timeslot.

Preset menus and drinks not included.

Available on the booked timeslot.

Restaurant menu

  • Average price £33
Super Salad. Quinoa. Steamed Broccoli, Avocado, Spinach, Ginger Dressing (V)
£14
Chicken Caesar Salad, Baby Gem Lettuce, Crispy Croutons & Parmesan
£14
Caprese Salad. Plum Tomatoes. Mozzarella, Pesto Dressing
£11
Traditional afternoon tea £19
This preset menu includes: Appetizer + Entrée + Dessert

User photos

Afternoon Tea - The Exchange Restaurant at Hilton Liverpool City Centre, Liverpool
Afternoon Tea at The Hilton - The Exchange Restaurant at Hilton Liverpool City Centre, Liverpool

Reviews

8.9/10
Fabulous65 reviews
8.9/10

Food

9.1/10

Service

8.8/10

Ambience

9-10

7-8

5-6

3-4

1-2

Only users who have booked on the platforms or a booking module of TheFork group and who have dined in this restaurant can leave a rating, with or without a review.

  • Sandra H.
    Sandra H.

    November 11, 20221 review

    9/10

    It was very quiet but the service we received by Lycian was excellent he went above and beyond to make our night a credit to the Hilton for the service he gave us ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  • kerrie m.
    kerrie m.

    October 27, 20221 review

    4.5/10

    The setting was average, from what you would expect from a Hilton hotel, I feel if you use vouchers to pay you get very average food. I have had much better afternoon teas. The reception and restaurant staff were helpful and friendly. There was a small selection of sandwiches for 4 people, there was not one of each cake per person, overall, very average and i would not go again.

  • Pauline M.
    Pauline M.

    October 11, 20221 review

    10/10

    Thoroughly enjoyed the afternoon tea, the service was professional and attentive, from the moment of arrival with added pleasant surroundings.. A treat I will offer to my friends in the near future

  • Donna F.

    November 13, 20211 review

    10/10

    Fabulous afternoon. Food amazing. Atmosphere fabulous. Nice to see the men enjoying afternoon tea also. Staff so friendly and couldn't do enough for you xx

  • Mari g.

    August 27, 20211 review

    9.5/10

    The staff really made this experience special. They were so helpful and pleasant. The food was good, the cakes were excellent. I would have liked butter to be served with the scones. Tea and coffee was plentiful. I would return for afternoon tea again.

  • Laura B.

    August 26, 20211 review

    3.5/10

    Really disappointing experience at afternoon tea. Service was really poor, requiring me to prompt staff for order. Food was then brought out 50mins after table reservation time. Bread was stale & most sandwiches on white bread (not our favourite). Overheard other diners also complaining about the service & food quality. Would not book again & would not recommend.

  • Alison B.

    August 20, 20211 review

    8.5/10

    Good value for money , sandwiches were good but I could have eaten more of them and maybe less cake. Enjoyed the scones, cream and jam. Nice calm atmosphere, very clean. Staff friendly and helpful.

  • Katie T.

    August 17, 20211 review

    8/10

    Good food, quick service. All staff were lovely! Would come again!

  • Sally-Ann G.

    July 10, 20212 reviews

    8/10

    As it was at a Hilton hotel, I was expecting it to be more than it was. There were two groups of more than 6 ladies sat at 2 tables (I thought COVID rules meant that no more than 6 people could dine together?) who were very noisy and that spoilt it somewhat. The milk was on the table when we got there and we didn't know how long it had been there. For an afternoon tea, the crockery was very plain and nothing special. The food was OK but not as good as have had before at previous afternoon teas, I probably wouldn't go again as it didn't feel that special.

  • Joanne S.

    June 30, 20211 review

    7/10

    We enjoyed our afternoon tea at the Hilton. We had to ask for more crockery as the table was only set for 3 not 4. The food was lovely. It was very quiet hence my score for atmosphere - there was only two tables being used. The staff were polite and efficient, but we had to find them when we wanted to order drinks or to ask for something. I would recommend it and I would return. Thank you

  • Kate D.

    June 7, 20211 review

    9/10

    Everything was really fresh. Sandwiches and cakes were delicious. Tea and Prosecco was really nice. Would happily book again or buy as a gift for someone.

    review_preview

    See photo

  • Amanda B.

    May 27, 20211 review

    5.5/10

    I was very disappointed on this occasion although there was not a facility for tastecard on the booking form I did mention Ion arrival I would be using one. On paying the waitress took my tastecard, returning saying they did not accept it anymore. I googled hilton and found it still advertised 2 for 1 with tastecard. I was fobbed off with.....we are waiting for tastecard to remove us from site...very , very disappointed with staff ignorance on this matter. Patti gray liverpool

  • David P.

    April 24, 20211 review

    3/10

    They had one poor girl that was serving and she was rushed off her feet. So Naturally this caused a lot of delays, she was lovely but could only do so much. The food was average at best yet the final bill was incredibly high. This was my first and last visit.

  • Jennifer B.

    April 14, 20211 review

    4/10

    Waitress was lovely and really helpful however the order was incorrect twice and compared to local eateries was not value for money. Quite disappointing.

  • Michael B.
    Michael B.

    September 12, 20202 reviews

    10/10

    Great value, lovely food, and very good service from staff.

  • Helen O.
    Helen O.

    August 25, 20201 review

    7.5/10

    super food, great service, would recommend, would eat here again. Had the vegetarian wellington which was amazing. staff were attentive and helpful

  • Trudy W.

    February 27, 20201 review

    10/10

    Excellent all round

  • Mrs Dot L.

    February 27, 20201 review

    10/10

    Great afternoon tea nice way to treat a friend

  • Christine E.

    February 20, 20201 review

    8.8/10

    Recommend!

  • Heather R.

    February 13, 20201 review

    9/10

    Food was beautiful, only gripe quite small portions, staff very friendly and courteous, venue was geared for valentine's and was made up very romantic ambience was lovely. Overall great experience

See all reviews

Tripadvisor reviews

387 Tripadvisor Reviews

More information

How to get to the restaurant

3 Thomas Steers Way, L1 8LW, Liverpool, United Kingdom

Directions to get there

,

Features

European, Italian, , , , , , Pizza, , , , Brunch, , Good for a business lunch, , Great view, Romantic, , , Valentine's Day

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