Reviews - The Poet

Alena M.

March 16, 2023 • 1 review

3/10

Read all negative reviews and still gave it a chance! What a fool am I! The food is okay, not a disaster, but nothing good neither. Drinks, atmosphere are the same. But fine, lets talk about the service. Waiters are not trained, waiting time is over the limit, plus, as cherry on top, they wanted us to pay twice. So never again.

The Poet (Owner)

Dear Alena, Thank you for taking the time to share your recent experience at The Poet. Your observations are very important to us as it will help our team improve our quality of service. Allow me to insist on the fact that our Chef is using seasonal products and as much as possible found locally. We are currently working on a new Food and Beverage menu which will be launched in April. I do hope you will give the opportunity to come back at The Poet despite your recent disappointment. Best regards, Clément Aupin Director of Operations

Lena M.

March 4, 2023 • 1 review

5.5/10

Restaurant was at all not the same as portraited on the website. It is part of a hotel, where the staff was not well trained. Food was ok but not great.

Beata L.

February 11, 2023 • 9 reviews

5/10

The service is below any acceptable level. For 9 tables, there were 6 waiters, but most of time busy looking at their phones. Waiting time to order drinks was 20 minutes. After finishing the starters nobody cleaned our plates. After the main dishes arrived (40 minutes) the waitress was annoyed that we didn’t make place on the table in order for her to put down the dishes… Do not order wine per glass as all come from distributors, absolutely undrinkable as you only feel the alcohol . Unbelievable that a 5 star hotel hosts such a restaurant..

The Poet (Owner)

Dear Beata, I would like to thank you for taking the time to share your comments related to your recent experience at The Poet. Please accept our most sincere apologies in regard to the experience you had to face. Your observations are taken very seriously and will be used as a tool to improve our overall quality of service. Despite the experience you had, I do hope you will give us the opportunity to welcome you in an appropriate way next time. Best regards, Clément Aupin Director of Operations

Aourora B.

January 18, 2023 • 4 reviews

10/10

The service was so great and the food do nice

The Poet (Owner)

Dear Aourora, Thank you for visiting us at The Poet Restaurant on this occasion and for taking the time to share your experience. We are delighted to read that you have thoroughly appreciated your evening out with and and enjoyed the good offering from our culinary team. We look forward to welcoming you again at The Poet restaurant and ensuring another lovely evening with us. With kind regards The Poet Restaurant Team

Annemette R.

December 31, 2022 • 1 review

9.5/10

Me and my husband spend New Year’s Eve at The Poet. It was an amazing! I totally recommend

The Poet (Owner)

Dear Annemette, Thank you for visiting us at The Poet Restaurant over the New Year Eve celebration and for taking the time to share your experience. We are delighted to read that you have enjoyed the time with us and appreciated the food offering from our culinary team. We look forward to welcoming you again at The Poet restaurant and ensuring another lovely evening with us. With kind regards The Poet Restaurant Team

Marius P.

December 25, 2022 • 1 review

9.5/10

Food was very good (lamb and rib eye), the ambiance was pleasant

The Poet (Owner)

Dear Marius, Thank you for visiting us at The Poet Restaurant on this occasion and for taking the time to share your experience. We are delighted to read that you have enjoyed your dinner night and appreciated the good offering from our culinary team. We look forward to welcoming you again at The Poet restaurant and ensuring another delightful evening with us. With kind regards The Poet Restaurant Team

BiQi C.

December 2, 2022 • 1 review

10/10

Super awesome restaurant!! The best price and quality ratio. The restaurant is super nice!! I booked a table for my mom’s birthday celebration, they sang a birthday song as they bring out the birthday cake!! Really appreciate it!!

Patrick B.

October 12, 2022 • 13 reviews

8.5/10

The Pet restaurant is the restaurant within a hotel, so not viosible from the street. The menu is limited but with classicals. good for a business lunch.

Thomas R.

October 3, 2022 • 5 reviews

9.5/10

Really nice dinner in a cosy and relaxed atmosphere. Great service and lovely staff. Pretty nice menu as well and fairly priced. To recommend!!!

Igor M.

July 1, 2022 • 1 review

10/10

Very nice!

The Poet (Owner)

Dear Igor, Warm greetings from The Poet restaurant! Thank you for choosing to dine at The Poet restaurant and for sharing your experience. I am delighted to read that you had a very nice evening with us, which I will share with our team as I know they will be happy to receive such nice comment. We look forward to welcoming you again at The Poet Restaurant and ensure another delightful evening for you and your loved ones. With kind regards The Poet restaurant team

Guenter S.

May 25, 2022 • 1 review

6.5/10

The poet is a hotel restaurant with mostly hotel guests. So there you don’t get original Brussel spirit and don’t meet people from Brussel. Located in the business district.

Alessandro D.

April 19, 2022 • 1 review

10/10

Friendly staff, good food. The place to be

The Poet (Owner)

Dear Alessandro, Warm greetings from The Poet Restaurant. Thank you for visiting The Poet restaurant and for taking the time to share your experience which we sincerely appreciate. We are delighted to learn that you have thoroughly appreciated your evening experience with us and enjoyed the friendly service from our young team as well as the ambiance and the food offering. We look forward to welcoming you again and ensuring another epicurean night with us on your next visits. With kind regards The Poet restaurant team

Miles D.

April 2, 2022 • 1 review

8.5/10

Super welcoming and friendly staff, lovely food and great atmosphere. Great with English tourists, I would recommend! ……………………………………………..

The Poet (Owner)

Dear Miles, Warm greetings from The Poet Restaurant. It was a great pleasure having you at The Poet restaurant on this occasion and thank you for choosing to dine with us. We are glad to know that you have greatly enjoyed your dining experience with us. Thank you for taking the time to share your experience, wish we sincerely appreciate and we look forward to welcoming you again and ensuring another great evening on your next visit. With kind regards The Poet restaurant team

Katarína H.

March 9, 2022 • 2 reviews

10/10

We had a lovely evening, the staff were very kind, friendly and witty, we really felt special. The food was delicious and the drinks as well, the staff took care of us as if we were the family. Happy to visit and we enjoyed every moment of the evening.

The Poet (Owner)

Dear Katarina, Warm greetings from The Poet Restaurant. Thank you for your recent visit and for taking the time to share your experience, wish we sincerely appreciate. We are delighted to read that you have thoroughly enjoyed your experience with us and appreciated the food offering, the drinks prepared by our mixologist and the service provided by our young team. We hope to welcome you again and create another delightful night for you and your loved ones. With kind regards The Poet restaurant team

Marie-Helene E.

March 5, 2022 • 1 review

5/10

Really desappointed, no music, no ambiance at all. not recommeded for friends willing to have fun. Even couples having diner there seemed to be bored and glued to their smartphone.

Isabelle V.

January 28, 2022 • 1 review

9/10

Toffe ontvangst, meertalig en kindvriendelijk. Lekker eten, ruime porties. Hartelijk dank Maxime!

Iris V.

December 30, 2021 • 1 review

4.5/10

No attention for guests: long wait before being seated and once seated cleaning tables appeared more important. So we left and while leaving the staff ignored us completely: very unhappy guests…

Kiki s.

December 26, 2021 • 1 review

4/10

Nice atmosphere but we ordered twice the water, we got the food first and the the drinks. We felt bad quality in our cocktails, Regarding the food steak was fine, pApardelle not tasty at all, ending the dessert was a disaster, we order the creme brûlée which was really liquid, they brought us another one and it was exactly the same. I don’t think I am gonna visit this place again.

Isabelle B.

November 13, 2021 • 1 review

8/10

Personnel très accueillant Plat de pâtes choisi très bon. Très bon cocktails.

Camille V.

August 16, 2021 • 1 review

10/10

:)