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Food
Service
Ambience
9-10
7-8
5-6
3-4
1-2
What diners said about this restaurant:
Michael E. • 1 review
October 5, 2024
10/10Friendly and attentive staff, we chose different things and everything we ate was tasty and arrived in a timely fashion. Made to feel very welcome indeed.
Ann H. • 1 review
September 29, 2024
6.5/10I ordered the lamb rump and it was about seventy percent fat with just a small portion of meat in the middle. I had to send it back and the chef said that was what had been sent in this week. I was then given two slices of beef instead. We had to ask the waitress to amend the bill as charged for lamb.
Rosemary P. • 2 reviews
August 7, 2024
10/10Very good food
Sandra June H. • 1 review
July 25, 2024
10/10Excellent food and service
Trish C. • 28 reviews
July 2, 2024
10/10The refurbishment of the pub has been tastefully done and adds to the dining experience. The food was delicious and our server, Natalia, was friendly and very helpful. We made a change to our booking earlier in the day and this was done efficiently.
Margaret T. • 1 review
May 28, 2023
8/10I had the “pie of the day” - it was the best pie I have ever eaten. It was huge (a man’s size pie) so I never got through it. The vegetables were also amazing - spring onion mash and broccoli yum yum.
Brenda B. • 1 review
December 24, 2022
7.5/10Food is always very good and the menu is varied. The staff are friendly and helpful and the service is good. Would recommend this restaurant as it is good value for money.
Denise B. • 1 review
December 11, 2022
7.5/10Love the thatched house, but today it was so cold inside, I wore my coat and scarf all through the meal. Even my husband who doesn’t feel the cold usually, sad it was freezing. Food and service was good
Sue B. • 1 review
August 27, 2022
9/10Friendly clean welcoming pub. Dont let the tired external appearance of The Thatched House put you off! I imagine smartening up the outside would be very expensive given its interesting almost-fairy tale design. Few restaurant businesses have spare cash for outside painting just now. The inside is spacious and bright with an imaginative nenu, food is cooked by talented chefs. Good choice of wine. Also there is an outside table area nicely shielded from this busy main road. (Plenty of parking, just take care getting on to the car park)
Derek S. • 1 review
July 23, 2022
4.5/10The whole placed looked tired and worn both inside and out. The interior decoration was faded in places and the furniture showed signs of years of use. The portion sizes were small and extremely expensive for what they were. The menu was limited and uninspiring, much of which focused on burgers and pizzas. There wasn't enough staff on duty to adequately operate the restaurant and provided a reasonable service. There were no healthy eating options particularly with regard to desert.
Jan E. • 1 review
July 16, 2022
10/10Very pleasant and efficient staff, nice surroundings and good food. Nice menu although would like to see more vegetarian options. Will visit again.
Sarah-anne A. • 2 reviews
January 26, 2022
10/10Such a beautiful, pleasant and peaceful environment! Food was excellent and the staff were lovely! Will definitely be returning to try more of the menu!!
Ellen H. • 4 reviews
October 9, 2021
9.5/10Food was very nice and reasonably priced
Valerie E. • 2 reviews
August 22, 2021
5.5/10Lamb very tough vegetables a bit undercooked. Had to keep asking for condiments gravy and mint sauce. Ordered another white wine and beer but only beer turned up quite a while before I. Could catch a waitress eye to r3mind her wine hadn’t turned up.
Barbara B. • 1 review
August 15, 2021
8/10The waitress was very friendly and the service was good
Pip S. • 2 reviews
July 22, 2021
9.5/10Had a very pleasant meal at The Thatched House today. The food was very tasty, hot and nicely presented. Served by Sonia who was polite and attentive. A very good experience. Have used this restaurant several times and will be back.,
Janet P. • 2 reviews
July 1, 2021
10/10Booking on line was a breeze. The staff were very efficient and friendly. The food was excellent and the meal was good value for money. Will definitely go back
Valerie e. • 1 review
June 29, 2021
5.5/10Staff excellent but food was well below par. Disappointed. Only had a light lunch. What go go wrong. Chicken tough and overcooked and sourdough bread like a crisp bread.
846 Tripadvisor Reviews
St. Marys Lane, RM14 3LT Upminster
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