Reviews - Village Tavern Hotel

Beth S.

July 3, 2022 • 1 review

10/10

Lovely and accomodating staff. Food out quickly and very filling and delicious. Classic pub meals we enjoyed. Kids playground kept them entertained for a lazy Sunday lunch.

Steve W.

June 26, 2022 • 1 review

8.5/10

Nice place to go food good unfortunately shortage of staff delayed serving deserts

Village Tavern Hotel (Owner)

Hi Steve, We are incredibly apologetic for your recent experience at The Village. This week our team was severely impacted by covid. This is no excusing for the service you receivRead more

Stephen C.

June 16, 2022 • 4 reviews

6/10

Ribs were tasteless, for $32 would expect more meat and to not have to pay extra for mash

Village Tavern Hotel (Owner)

Hi Steve, sorry your experience with us wasn't up to par. Next time if any issues arrise please feel free to wave down a manager. Thank you

Steve E.

June 11, 2022 • 1 review

10/10

Staff were very friendly and helpful. Very accommodating for my elderly parents being it my dad's birthday lunch. Nice and warm environment. Wouldn't have a problem going back there again

Village Tavern Hotel (Owner)

Hi Steve, Thanks for your awesome review

Nettie Q.

June 8, 2022 • 1 review

9/10

Excellent food. Great service. Bright, clean and spacious dining area. The kids loved the playground. My recommendation for a family meal (especially with children) but not so muchRead more

Village Tavern Hotel (Owner)

Hi Nettie, Thanks for your review. We are glad you had a good time in our bistro

Rebecca P.

May 28, 2022 • 1 review

2/10

We got there at our allotted time and were left standing around for half an hour after our booking time (7pm). We had constant incorrect orders, food wasn’t cooked, cold, rare steaRead more

Beverley M.

April 25, 2022 • 3 reviews

8.5/10

Food was good

Village Tavern Hotel (Owner)

Hi Beverley! Thanks for your review ! 😁

Karen L.

March 11, 2022 • 1 review

7.5/10

Great service, not much atmosphere. Calamari great!

Village Tavern Hotel (Owner)

Hi Karen, Thankyou so much for your review we are glad you enjoyed your time here and hope to see you again soon! Kind Regards Village Team

John B.

February 24, 2022 • 4 reviews

6/10

More staff required. Food was left under heat lights too long before being sent to our table. Coleslaw for salad disappointing.

Village Tavern Hotel (Owner)

Hi John, Thank you for taking the time to provide this valuable feedback. We are currently re-evaluating our staffing due to a very welcomed spike in customer traffic. We apologisRead more

Sarah B.

February 13, 2022 • 2 reviews

10/10

Very thankful for the amazing service we got last night from Blake! 100% happy

Village Tavern Hotel (Owner)

Hi Sarah, Thankyou so much for your review we are glad you enjoyed your time here and hope to see you again soon! Kind Regards Village Team

Anthony H.

February 4, 2022 • 1 review

5.5/10

We sat near the kitchen. They turned on a noisy exhaust fan that made it hard to hear conversation. They did not have what was on the menu and this was not pointed out when orderinRead more

Village Tavern Hotel (Owner)

Hi Anthony, Thanks for taking time to provide us with feedback, it is unfortunate that the exhaust from the kitchen was loud enough to disturb your group as it did. We will assess Read more

Amanda G.

January 23, 2022 • 1 review

6.5/10

Food was not brought out together and plates were not collected, even when we ordered coffees. 9/10 said there meals were good. Kids ice cream was never delivered but we had to go so missed out

Village Tavern Hotel (Owner)

Hi Amanda, I have reviewed footage from yesterday and apologise sincerely that your meals were not served at once and plates not cleared. This has been discussed with the manager oRead more

Meagan S.

January 12, 2022 • 1 review

10/10

Staff were lovely and friendly. Place was clean and tidy. The kids playroom was great. Kept my kids happy as there is movies playing. Food tasted delicious. Thanks for a great night out

Village Tavern Hotel (Owner)

Thank you so much for the great review Meagan, this is what we love to provide for our guests and it's so satisfying to hear positive feedback :) Hope to see you back again soon!

Jonathon H.

January 7, 2022 • 45 reviews

6/10

Food was very disappointing and service very slow even though it was not busy. Desserts were amazing though. Nice area and ambience.

Village Tavern Hotel (Owner)

Hi Jonathon, Sorry to read that you had disappointing food in your recent visit, if you dint wiht us again please let us know if there are any issues with anything and the manager Read more

Amelia S.

January 7, 2022 • 1 review

5.5/10

$20 for rabbit food than to pay $6 for lamb added probably got 100g, no salad dressing either

Village Tavern Hotel (Owner)

Hi Amelia, Sorry that you were unhappy with the meal that you were served on the day. If you ever have any issues when visiting our venue please let the manager on duty know as theRead more

Andrew R.

December 23, 2021 • 1 review

6.5/10

Lunch was okay but slightly ruined by the three boys (brats) running around the whole bistro area and no, not only the kids play room, the whole bistro. Seemingly bistro staff saidRead more

Village Tavern Hotel (Owner)

Hi Andrew, So sorry about the kids running around when you visited. I see that you were sat at table 12 which is on the play area level. For any future bookings please feel free toRead more

Margaret B.

December 22, 2021 • 1 review

5/10

Had to take empty glasses & water bottle up to the counter myself otherwise the table would have been 1/2 covered in empty glasses. My meal came with chips instead of mash. CommercRead more

Village Tavern Hotel (Owner)

Hi Margaret, sorry for the mix up during your visit regarding the chips and the staff not clearing your glasses from the table in a timely manner. The pies are put together in venuRead more

Lesley D.

December 14, 2021 • 6 reviews

8.5/10

Food was nice

Village Tavern Hotel (Owner)

Thanks so much Lesley! We hope to see you back again soon :)

Kerry J.

November 5, 2021 • 4 reviews

8.5/10

Staff are always super friendly, helpful and welcoming

Village Tavern Hotel (Owner)

Thanks Kerry! Glad you enjoy your visits to us and we look forward to seeing you again soon!

Jess R.

October 20, 2021 • 1 review

5.5/10

Needed a waitress on. The bartender was busy, by the time she got the food to our table it was cold. I also couldn’t get the meat off my lamb shanks. We had 3 people at our table, Read more

Village Tavern Hotel (Owner)

Hi Jess, Thank you for taking the time to provide us with this feedback. I am very confused as to why the 3 meals didn't get served together and I will follow up with the managemenRead more

Kerry J.

October 15, 2021 • 4 reviews

8.5/10

Good vegan options

Village Tavern Hotel (Owner)

Thanks so much Kerry! We hope to see you back again soon :)

Sharon L.

October 14, 2021 • 1 review

10/10

Lovely and enjoyed the food . Service good and used the app to order and pay which was convenient. Meals are very generous and fresh . Good night out

Village Tavern Hotel (Owner)

Thanks Sharon for this amazing review, we love to read this kind of feedback and hope you come and visit us again soon!

Margie B.

October 13, 2021 • 2 reviews

10/10

Great family hotel. Good entertainment for the children. Staff helpful and friendly. Food was good. Great family occasion. The group was not rushed, and meals all served together.

Village Tavern Hotel (Owner)

Thank you Margie, we love to read about experiences like these and appreciate you taking the time to provide us with a review. Hope to see you back again soon! :)

Zoe F.

September 29, 2021 • 1 review

4/10

steak was under cooked more on the blue side than medium rare, chips still slightly hard and terribly greasy oily cheesy garlic bread. new staff who didn’t listen to instructionsRead more

Michelle P.

September 20, 2021 • 1 review

2.5/10

Very few people in the bistro but we stood waiting for some time for someone to tell us which table to go to. Then the schnitzels were soooooo overcooked the crumbs were burnt.

Village Tavern Hotel (Owner)

Hi Michelle, I am so sorry to read this review. We are working on hiring the right staff to make the Village the amazing venue we know it can be! We have a new head chef who is worRead more

Hannah E.

September 17, 2021 • 3 reviews

8/10

Popcorn cauliflower is amazing

Village Tavern Hotel (Owner)

Thanks so much Hannah!

Lyn B.

September 17, 2021 • 4 reviews

7.5/10

Food average service okay atmosphere could be worked on

Village Tavern Hotel (Owner)

Hi Lyn, we'd love to hear from a customer perspective what we can do to improve the atmosphere at the venue for our guests, if you would like to email us at villagetavern@alhgroup.Read more

Michelle T.

September 3, 2021 • 14 reviews

4.5/10

Food was bland and overcooked. Very crowded and noisy

Village Tavern Hotel (Owner)

Hi Michelle, we have just employed a new head chef and are working with him to improve the dining experience for our guests. If you could email us at villagetavern@alhgroup.com.au Read more

Cass L.

July 4, 2021 • 6 reviews

8.5/10

Great spot for lunch and fantastic indoors kids playground. Very noisy when full making it hard to have a conversation. Food was good and service was great.

Village Tavern Hotel (Owner)

Thanks so much Cass, we hope to see you back again soon!

Robert S.

June 17, 2021 • 2 reviews

9/10

Second visit in 2 months. Both meals very nice.

Village Tavern Hotel (Owner)

Thanks for the review Robert! hope to see you again soon! :)

Janet C.

June 9, 2021 • 2 reviews

10/10

The food was lovely, serving size large, and service friendly. The room was a little warm but was still comfortable. The staff was very nice and welcoming.

Village Tavern Hotel (Owner)

Thanks for the great review Janet! Hope to see you back again soon! :)

Rod A.

May 21, 2021 • 1 review

7/10

Quite a long wait (3 5 min) 3 steaks all were cut differently thick/thin but were the same 200gr from the menu. The prawn dish was good. Very noisy. Rod

Village Tavern Hotel (Owner)

Hi Rod, thanks for the feedback, we are working with our new head chef on speeding service and food quality. Hope to see you back again soon.

Guna S

May 18, 2021 • 4 reviews

5/10

Chicken schnitzel was processed chicken meat, rather than real chicken breast for the money paid. Cauliflower popcorn was too salty and the batter was so hard and have soaked up soRead more

Village Tavern Hotel (Owner)

Hi Guna, We have a new management team here at the Village Tavern who are committed to providing a customer experience that is memorable for all the right reasons. Also working cloRead more

Gian C.

May 14, 2021 • 26 reviews

7/10

The environment was as expected. Light flickering above us, they eventually moved us to another table. Food was good.

Michelle g.

May 13, 2021 • 1 review

7.5/10

Just a good pub meal..had to wait for a drink for awhile

Village Tavern Hotel (Owner)

Hi Karen, we hope you come back and see the improvements at the venue since the new management team and head chef have taken over. Hope to see you soon :)

Karen G.

April 8, 2021 • 6 reviews

7.5/10

I was disappointed with my meal ,I had a chicken schnitzel, I've had better at a different AHL pub recently .The small salad that was part of the meal was terrible . The staff andRead more

Josh k.

March 14, 2021 • 1 review

10/10

We're really friendly, bought the kids meal out straight away and the snittys were perfect...

Village Tavern Hotel (Owner)

Thank you for the review Josh Hope to see you and the kids again soon Cheers Management Village Tavern

Wendy L.

March 13, 2021 • 10 reviews

5/10

The wrong garlic bread was delivered to our table, the medium rare porterhouse was well done and the salmon was over cooked. The popcorn cauliflower and the onion rings were deliciRead more

Village Tavern Hotel (Owner)

Wendy, Thank you for taking the time to leave us a review, I apologise for your experience at our hotel. Can I please ask, at a time convenient to you, could you give us a call oRead more

Allyson S.

February 28, 2021 • 1 review

9/10

Great family restaurant! Kids love the playground! Food was delicious and great value for money. It was great to see the place so busy after all this time however wait for drinks Read more

Village Tavern Hotel (Owner)

Thank you for the review Allyson Hope to see you and the kids again soon Cheers Management Village Tavern

Emma H.

February 26, 2021 • 16 reviews

10/10

New menu is great!! Good gluten free options. Kids loved being able to get the desert pizza on gluten free base!

Village Tavern Hotel (Owner)

Emma Thanks for the review. Glad the Kids loved the Gluten Free Dessert Pizza! Hope to see you again soon Cheers Management Village Tavern Management