La Calèche

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January 27, 2019 • 1 review

10/10

Our waiter was very attentive.

La Calèche (Owner)

Dear guest, Thank you very much for your comment about the staff. We look forward to welcoming you again in our restaurant. Kind regards, Olivier Joray, Hotel and restaurant Manager

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January 1, 2019 • 1 review

7/10

We had a 730 reservation, our meals did not arrive until 9:45 PM there was no offer of an apology until the dessert course. The food was really good, Truly, the wait was ias ridiculous. We will not go back.

La Calèche (Owner)

Dear guest, Thank you for your comment. Because of very high season at this period, it is possible that you had to wait longer that usually. We are sorry for this delay. I am neverthess surprised of the comment of the service staff, they are always friendly and professionnel with our guests. The reviews we had about the staff in our restaurant and our hotel were always positive. Nevertheless we hoped you enjoyed your stay in Zermatt. Kind regards, Olivier Joray, Hotel and restaurant Manager

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January 1, 2019 • 1 review

2.5/10

I am really disappointed with this meal. The food is all right, but the service is actually the worst I have ever experienced in Zermatt. First of all, we make the reservation at 6:30, but the restaurant is closed at that time because the waiters are not ready. And we have to wait outside the restaurant until they are ready. Secondly, when we hang our clothes at the front door, because we take a little bit longer to do this, one of the waiter diss us in Italian. He actually may feel that we do not understand Italian, but one of us speak Italian unfortunately. The restaurant is very noisy, the waiters are talking loudly with each other In Italian around us. The waiting time is especially long, it takes two hours of waiting until we get our main course. We have try to ask the waiter several time and ask him to speed up the process since we wait too long, but they are really impatient. Finally, we ask for the bill without our dessert, since we have waited for 30 minutes for the dessert.

La Calèche (Owner)

Dear guest, Thank you for your comment. During this period in the very high season, it it possible that you had to wait too much time to get your meal. We are sorry for this inconvenience. Neverthless I am suprised of the comment regarding the service, they always try to be very professional and friendly also in a such situation. The review about the staff is always positive. We hope that despite of the dinner you enjoyed you stay in Zermatt, Kind regards, Olivier Joray, Hotel and restaurant Manager

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December 31, 2018 • 1 review

10/10

Wonderful restaurant. Very good food, great service. Highly recommended.

La Calèche (Owner)

ear guest, Thank you for the excellent comment about the food and service. We look forward to welcoming again in our restaurant. Kind regards from Zermatt, Olivier Joray, Hotel and restaurant Manager

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December 24, 2018 • 1 review

8/10

Nice place.

La Calèche (Owner)

Dear guest, Thank you for your comment. It was a pleasure to welcome you and we are happy that you enjoyed your dinner. Kind regards, Olivier Joray, Hotel and retaurant Manager

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July 1, 2018 • 1 review

2/10

bad experience, the waitor is not friendly. the tripadvisor's good review is in 2016, from 2018 only bad reviews

La Calèche (Owner)

Dear guest, Thank you for your comment. We are sad to know that you didn't enjoy the dinner due to service. We usually have very good comments for the service and friendlinness. We hope that you enjoyed you stay in Zermatt, Kind regards, Olivier Joray, Hotel and restaurant Manager

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June 25, 2018 • 1 review

10/10

The best thing about dining here was the service. The 2 guys that helped us were awesome...The food was really pretty good too!!!

La Calèche (Owner)

Dear Guest, Thank you very much for you excellent comment and especially the friendliness of the staff. We are glad to know that you enjoyed your dinner with us. We look forward to welcoming you again in our restaurant. Kind regards, Olivier Joray, Hotel Manager